10-24-2022, 05:57 PM | #1 |
Junior Member
Join Date: Oct 2022
Posts: 1
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Display extends to one external display only
Hi,
I am running 2 Dell P2314H monitors on a Mac book Pro (macOS Monterey) Version 12.6 Apple M2 chip. The dongle i am currently using is the Teolant 11-IN-1 universal docking station. I have attached the link below. The monitors worked when i downloaded the displaylink program but stoped working when i updated to the latest version. After I updated displaylink the connection will display the Mac book pro monitor and one of the Dell P2314H monitors. Can you please advise on how i can get the display to work on both monitors (Dell P2314H). Thank you, Dan805 https://www.amazon.com/Docking-Quadr...35&sr=8-3&th=1 |
10-25-2022, 10:41 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Can you please tell me how you external monitors are connected? Also if you do not mind, please gather logfiles, instructions on how to do that are here: How to report macOS issues to DisplayLink. you can then post the files as attachment or you can send them directly to our team to technical-enquiries@synaptics.com with a short problem description or a link to this post. Thank you.
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10-25-2022, 01:11 PM | #3 |
Junior Member
Join Date: May 2022
Posts: 2
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having the same issue.
I just updated to 1.8 from 7.1 because I will upgrade my IOS.
However I cant anymore use two displays. They are both on and have my desktop on both (strange) nevertheless I can only navigate in one. I try going to display settings and the option to have two is not there. Can I roll back to previous version of displaylink as having two monitors is crucial for my work? I have attached log file. Thanks |
Tags |
display issue, problems |
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