02-15-2017, 02:07 PM | #1 |
Junior Member
Join Date: Feb 2017
Posts: 1
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Monitor positions Surface Pro dock USB adapters
Hi,
On Windows 10 prior to 1607 anniversary update we were successfully using Surface Pro 4's with docking port attached to 2 USB enabled monitors plus 2 USB adapters to DVI monitors. Positions of the screens was remembered on each dock disconnect and connect along with the fact that they were extended, not duplicated monitors. Now, after 1607 and DisplayLink v8, the monitor positions are not remembered and also the monitors are randomly, but mostly set to all duplicate the laptop. It's a major pain in the rear as this happens on connect, disconnect, reboot and log off. Is there going to be a resolution to this, or is this going to stay being the behaviour of DisplyLink connection from now on? Thanks |
02-16-2017, 09:51 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
This is not something I have heard about before. Monitor layout and resolutions is stored centrally by Windows based on all monitor serial numbers connected at a particular time regardless of what they are connected through. May be the display persistence keys in Windows are corrupted. Would you please try the following instructions to force monitor rediscovery? http://support.displaylink.com/knowl...rticles/736116 You will have to set it when you reconnect the displays after deleting the registry keys, but, if that works, it should be the last time. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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