Ugreen Revodok Pro 312 is not working with latest Sonoma update

tr4nc3b1b3 · 03-13-2024, 06:15 PM

I just bought "Ugreen Revodok Pro 312" and this one work just fine on my Win11 laptop with two external screens with DisplayLink driver installed.

However on my MacBook Air (M2) my 2nd external display does not work. (so only HDMI port without DisplayLink chip is working which is expected as it does not require drivers)
Already tried following drivers with no luck: 1.8.1 ; 1.9 and 1.10.1.

Screen recording was allowed and each driver version was reinstalled using DisplayLink clean-up utility.

Does anyone else using this docking station ?

Looking at all last threads here I can see there are a lot of issues after latest Sonoma update, can this be related to these changes ( https://support.apple.com/en-us/108387 ) ?

I haven't tried yet this workaround my self as my MacBook Air is enrolled into MDM solution.

tr4nc3b1b3 · 03-21-2024, 09:46 AM

Issues was solved and was related to PPPC policy.

For those who using PPPC to allow screen recording to DisplayLink app, please make sure you allowed setting for user.
If setting is denied for user, DisplayLink app will not get access to screen recording even if setting itself is enabled on the machine locally with admin account.

03-13-2024, 06:15 PM	#1
tr4nc3b1b3 Junior Member Join Date: Mar 2024 Posts: 2	Ugreen Revodok Pro 312 is not working with latest Sonoma update I just bought "Ugreen Revodok Pro 312" and this one work just fine on my Win11 laptop with two external screens with DisplayLink driver installed. However on my MacBook Air (M2) my 2nd external display does not work. (so only HDMI port without DisplayLink chip is working which is expected as it does not require drivers) Already tried following drivers with no luck: 1.8.1 ; 1.9 and 1.10.1. Screen recording was allowed and each driver version was reinstalled using DisplayLink clean-up utility. Does anyone else using this docking station ? Looking at all last threads here I can see there are a lot of issues after latest Sonoma update, can this be related to these changes ( https://support.apple.com/en-us/108387 ) ? I haven't tried yet this workaround my self as my MacBook Air is enrolled into MDM solution. Last edited by tr4nc3b1b3; 03-14-2024 at 05:56 AM.

03-21-2024, 09:46 AM	#2
tr4nc3b1b3 Junior Member Join Date: Mar 2024 Posts: 2	Issues was solved and was related to PPPC policy. For those who using PPPC to allow screen recording to DisplayLink app, please make sure you allowed setting for user. If setting is denied for user, DisplayLink app will not get access to screen recording even if setting itself is enabled on the machine locally with admin account.