Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 09-01-2023, 02:45 PM   #1
codenutz
Junior Member
 
Join Date: Sep 2023
Posts: 3
Default No prompt on Macbook Pro M2

Hey,

I have a Starlink dual DisplayPort DisplayLink adapter connected via my Caldigit TS4 dock. My set-up has 2 monitors connected via TB4 and 1 monitor via the starlink displaylink adapter for a total of 3 external monitors - in my case just 1 monitor delivered via DisplayLink.

I also have a Macbook Max M1 and this set-up works perfectly on that (it also works on windows laptops too). I even thought I'd tested it with my new work Macbook Pro M2, but as I've come to use it today for the first time properly, its not working.

Whenever I open the display link manager it cannot find the device, and states "After connecting the accessory to this Mac via USB a systm prompt will appear. Please click allow to ensure this device is working properly".

When I connect the device I'm never prompted to allow the device access and can't get it working. The device does show up in the device tree though (screen shot attached) and as I've mentioned before it does work on another Mac.

Any help or pointers?

Matt
Attached Images
File Type: jpg Screenshot 2023-09-01 at 15.40.57.jpg (20.4 KB, 4 views)
codenutz is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:11 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.