4K Video Performance Issue on macOS

[AlbanRampon]

Hello Siggi,

First, thank you for sharing your feedback. It's unfortunate your experience has been negative, but telling us gives us the opportunity to fix it.
I understand that tech tends to push for artificial obsolescence, but it's not really a game we've been playing.
Age is irrelevant, and the docking station model you mention has had a huge success due to user satisfaction.

I discussed this post with the engineering director looking after our development for macOS.
We would like to investigate what you are experiencing, to see what is going wrong there.
However, to do so, we'd need some data from you.
We have a tool that gather logs on the app behaviour, along with errors. If you could look at the article and send these logs to the email, then my colleague Daniel can liaise with engineering. Don't hesitate to mention me/this URL in the email to Technical Enquiries.

Again, thank you,
Alban