09-25-2012, 08:02 PM | #1 |
Junior Member
Join Date: Sep 2012
Posts: 1
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Win 7 Ultimate 64bit HP DisplayLink issue
Hi,
I'm having trouble installing the displaylink software on my pc. It is a win 7 Ultimate 64bit HP computer. The latest version of driver seems to install, but it does not start, no icon in the tray. However, There is a process in the taskmanger. Service is also running. device is not recognized by the windows. It is funny that when I installed the software from the provided CD, the device was initially recognized by the windows and I had dual display for a few seconds, and then I received a message that the installed driver/software is not compatible with this version of windows. I have attached a support tool diagnostic report/file to this posting with the latest driver installed. Please help. thanks. Abbas Last edited by abbas; 09-25-2012 at 09:37 PM. |
09-27-2012, 11:22 AM | #2 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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I would have expected to see a System Details.txt file in your logs, but its not there. I suspect the problem is that you do not have a WDDM graphics driver installed for your primary graphics card. This article could help:
http://kb.displaylink.com/293 Wim |
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