NVIDIA users having problems with v6.3 and black screens please read

mlukaszek · 06-05-2012, 09:34 AM

As you can see in few other threads, many NVIDIA users that installed v6.3 have encountered problems with screens going black after they connect a device. This is an issue that is being worked on at the moment and the fix is planned to be included in next DisplayLink Software release.

Unfortunately, recovery (other than reinstalling Win8) is not trivial, and therefore it is recommended that only advanced users attempt it.

Note: you use the following recovery steps at your own risk.

To recover the broken Win8 installation, you need to access the disk from another O/S running on the same PC. This can be other version of Windows, or a Live Linux distribution that can be booted from CD or USB stick (e.g. Parted Magic installed thanks to http://unetbootin.sourceforge.net/).
Locate the folder where Windows 8 was installed - typically C:\Windows, but your location may be different.
Navigate to System32\Drivers subdirectory, and remove file dlkmd.sys.
Make sure all DisplayLink devices are disconnected, and reboot to start Win8. Upon booting up, you should now be able to uninstall v6.3.

morne@afridata.net · 06-12-2012, 12:19 PM

Hi. Any idea on a date we can expect the new driver? Thanks.

CertifiablX · 06-25-2012, 03:15 PM

I had the black screen issues with 6.3 (nvidia 5100m), but 6.2 seems to be working.

terryclancy · 06-27-2012, 10:47 PM

I had the problem too - looking forward to the next (>6.3) version.

It may be helpful to

(1) Before you attempt to install driver - make another boot entry using bcdedit and enable safe boot for that boot record see http://www.blogsdna.com/18209/how-to...er-preview.htm

(2) If you have a broken machine try and Remote Terminal in and remove driver

morne@afridata.net · 07-03-2012, 08:01 AM

Hi. Any update on the release date for the next version? We would like to complete our testing of Windows 8 but are stalled at this driver. Thanks.

mlukaszek · 07-07-2012, 05:33 PM

Good news guys, there is a new beta coming soon, with refreshed support for Windows 8. Can't be exact on the date, but it's this month.
Thank you for your patience all!

06-05-2012, 09:34 AM	#1
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	NVIDIA users having problems with v6.3 and black screens please read As you can see in few other threads, many NVIDIA users that installed v6.3 have encountered problems with screens going black after they connect a device. This is an issue that is being worked on at the moment and the fix is planned to be included in next DisplayLink Software release. Unfortunately, recovery (other than reinstalling Win8) is not trivial, and therefore it is recommended that only advanced users attempt it. Note: you use the following recovery steps at your own risk. To recover the broken Win8 installation, you need to access the disk from another O/S running on the same PC. This can be other version of Windows, or a Live Linux distribution that can be booted from CD or USB stick (e.g. Parted Magic installed thanks to http://unetbootin.sourceforge.net/). Locate the folder where Windows 8 was installed - typically C:\Windows, but your location may be different. Navigate to System32\Drivers subdirectory, and remove file dlkmd.sys. Make sure all DisplayLink devices are disconnected, and reboot to start Win8. Upon booting up, you should now be able to uninstall v6.3.

06-25-2012, 03:15 PM	#3
CertifiablX Junior Member Join Date: Jun 2012 Posts: 1	6.2 worked for me I had the black screen issues with 6.3 (nvidia 5100m), but 6.2 seems to be working.

06-27-2012, 10:47 PM	#4
terryclancy Junior Member Join Date: Jun 2012 Location: Bellevue, WA, USA Posts: 4	Ditto I had the problem too - looking forward to the next (>6.3) version. It may be helpful to (1) Before you attempt to install driver - make another boot entry using bcdedit and enable safe boot for that boot record see http://www.blogsdna.com/18209/how-to...er-preview.htm (2) If you have a broken machine try and Remote Terminal in and remove driver

07-07-2012, 05:33 PM	#6
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	Beta coming soon! Good news guys, there is a new beta coming soon, with refreshed support for Windows 8. Can't be exact on the date, but it's this month. Thank you for your patience all!

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06-12-2012, 12:19 PM	#2
morne@afridata.net Junior Member Join Date: Jun 2012 Posts: 4	Hi. Any idea on a date we can expect the new driver? Thanks.

07-03-2012, 08:01 AM	#5
morne@afridata.net Junior Member Join Date: Jun 2012 Posts: 4	Hi. Any update on the release date for the next version? We would like to complete our testing of Windows 8 but are stalled at this driver. Thanks.