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01-17-2014, 05:44 AM | #11 |
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I also faced this problem. Your guide really helped me to solve this issue. Thanks for sharing this link.
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01-19-2014, 01:50 AM | #12 | |
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Quote:
I need the logs from this tool to investigate your issue. http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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01-21-2014, 05:01 PM | #13 | |
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Quote:
I'm now asking for an update on this. Apologies for the delay. In Device Manager, with the dock attached, try disabling the ability on each of the USB Root Hubs for Windows to disable the device in order to save power, restart the system and see if the problem still occurs. Thanks, James Last edited by JamesH; 01-21-2014 at 05:06 PM. |
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01-21-2014, 09:07 PM | #14 |
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Also having issue
I'm appear to be having the same issue.
Windows 8.1; All Driver updates. Using a pair of dell 2340t monitor Daisy Chained to my Dell Laptop via usb 3.0 port. Dual monitors reset, renegotiate, and re-display. usually re-homing my apps onto my laptop display. The only resolve I have is to unplug one of the monitors. I do not have this issue on non-windows 8.1 Systems. Mac, Windows 8, win7 all work fine. I have tried all different driver versions, I have used the display link driver cleaner, I have tried with disabling usb power saving. I can private message you a dump of the tool if you'd like Last edited by jdavidson00; 01-21-2014 at 09:10 PM. |
01-24-2014, 01:30 PM | #15 | |
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Quote:
Please send the logs along with a reference to this thread to: technical_enquiries @ displaylink.com Thanks, James |
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01-26-2014, 08:13 PM | #16 |
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Hi,
Thanks for the logs. Does this happen on all the notebooks USB ports? James |
01-27-2014, 08:55 PM | #17 |
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Yes, I have two USB ports on the dell, experience the same issue on both.
Didn't have any problem before I upgraded to windows 8.1, even with a clean install of windows 8.1. Windows 8.0 had no issues. My MacBook air has no issues. |
01-31-2014, 01:58 PM | #18 |
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Hi,
Thanks - have raised this internally. Will get back to you when I know more. Thanks, James |
01-31-2014, 07:22 PM | #19 |
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Have you tried disabling selective suspend?
Can you follow the instructions here: http://blogs.msdn.com/b/usbcoreblog/...ost-title.aspx and see if it helps? |
02-05-2014, 12:31 PM | #20 |
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Similar problem on my Sony Multi-Flip 13A. Windows 8.1 seems to hate DisplayLink. I might get a lucky boot, where it runs fine for hours, but most of the time I get constant video resets/redetects every time I open, close, minimise, maximise or switch an application. Very frustrating! Log/data files sent.
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