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Old 02-06-2014, 05:08 PM   #1
knausb
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Default Audio jack disabled and defaulted

When the computer is docked, the audio jack on the laptop is disabled and is defaulted to the audio jack on the docking station. This is incredibly inconvenient...any way to fix this problem?

Using the Dell USB 3.0 Docking Station and 7.5 M0 software on both Windows 7 and Windows 8.1 laptops
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Old 02-07-2014, 08:50 PM   #2
Dan
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You can change the default playback device, e.g. from instructions here: http://www.7tutorials.com/how-change...g-audio-device

That should persist across re-attachments of the dock.

If you're not interested in using the sound output from the dock, you can disable that in device manager, then the sound system should not even try to use it.

The software should only enable the audio jack on the dock if either a headphone is plugged into it, or you have attached an audio capable HDMI/DisplayPort monitor. Unfortunately the presence of an audio capable monitor may be causing your dock to switch audio output to it - this should be fixed by just telling Windows to assert your preference.
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Old 02-10-2014, 12:11 PM   #3
knausb
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That worked! Thanks!
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Old 02-25-2014, 06:25 PM   #4
burbankmike
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Default Opposite Problem - Want Audio Jack To Be Enabled When Connected

So I have the opposite issue. When I plug into the DisplayLink the audio continues to stream from the laptop. In fact the audio jack from the DisplayLink doesn't even recognize when I plug in a headphone. I can plug in a headphone directly into the laptop and that would work. I go to Sound and only see the laptop speaker as an option for playback device.

How can I get the audio jack from the DisplayLink to work?

Using a Targus USB 3.0 DV Docking Station
Attached Images
File Type: png DisplayLink.png (19.2 KB, 5 views)
File Type: jpg Sound.jpg (8.9 KB, 7 views)
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Old 02-26-2014, 12:41 PM   #5
Wim
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It looks like the audio driver is not even installed. Does it show up under device manager?

Wim
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Old 02-26-2014, 11:53 PM   #6
burbankmike
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Quote:
Originally Posted by Wim View Post
It looks like the audio driver is not even installed. Does it show up under device manager?

Wim
DisplayLink does show up in my device manager. Screenshot attached.
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File Type: jpg Device Manager.jpg (17.8 KB, 2 views)
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Old 02-27-2014, 01:21 PM   #7
Wim
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I meant the device manager under Computer Management. See attached of how I expect it to look.
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File Type: jpg DM_Audio.jpg (14.3 KB, 4 views)
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Old 02-27-2014, 04:39 PM   #8
burbankmike
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Gotcha. Yes it does appear. However there is an error associated with it, "This device cannot start. (Code 10)". I suppose the question now is how do I go about fixing this?

If you can't see the screenshots clearly the driver version currently installed is 6.1.7601.18208
Attached Images
File Type: png Computer Management.png (11.3 KB, 4 views)
File Type: jpg Targus USB Audio Properties.jpg (11.3 KB, 3 views)
File Type: jpg Targus USB Audio Properties Driver.jpg (13.9 KB, 2 views)
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Old 02-27-2014, 05:39 PM   #9
JamesH
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Hi,

Please try these steps:

Right click on Targus device in device manager
Select Driver
Select Update Driver
Select Browse my computer for driver software
Select Browse
Enter C:\Program Files\DisplayLink Core Software\
Check Include subfolders
Select Next

Thanks,
James
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Old 02-27-2014, 06:27 PM   #10
burbankmike
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You're a miracle worker as that has fixed my issue.

Thanks for your help!

Attached Images
File Type: png Computer Management 2.png (7.3 KB, 1 views)
File Type: jpg Sound 2.jpg (9.6 KB, 2 views)
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