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Old 10-31-2021, 08:57 PM   #1
Nystera
Junior Member
 
Join Date: Oct 2021
Posts: 2
Unhappy Dell D6000 not recognizing usb ports (both A and C) in Monterey

Hi all,

Made a recent purchase to try out the multi display feature with D6000

Multi display works fine on my MacBook Pro 13 M1, but a (very) jarring issue is that the D6000 is unable to recognize any peripherals through all 4 USB-A ports and even USB-C.

It charges fine through them, but I’m unable to use a mouse or a keyboard. I tried connecting a usb adapter onto the free port of my Macbook, and the peripherals work fine. Even tried connecting the usb adapter with the usbC port but it doesnt seem to recognize.

Have tried the following:
- Updating D6000 drivers on my windows pc (port works there so i know is the drivers communicating with mac issue)
- Reinstalling DisplayLink
- Replugging them in all orders (power>usbA>display, power>Displays>usba)
-turning power on and off again

Managed to get it to work once, but taking the cable out and in again replicates this issue and I was unable to get it to work again.

Version used:
-Mac Monterey 12.0.1 (the earliest avail to public i believe)
- DisplayLink 1.5
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Tags
d6000, issue, issues, ports, usb


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