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Old 04-15-2015, 12:42 AM   #1
Master Diver
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Join Date: Apr 2015
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Default Displays Not Working

Hi,

I have followed all your various items to trouble shoot my issue. Since my laptop upgraded to Windows 8.1 I cannot get the displays to work. The USB ports work fine and the Display Control Panel shows the additional display to be there but it is always blank. I've upgrade everything to the latest. Attached is the troubleshooting tool output file.

Please help - Thanks.
Master Diver
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File Type: zip 15Z_20150414_202401.zip (965.8 KB, 1 views)
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Old 04-19-2015, 10:04 PM   #2
Dan
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Default

I'm afraid nothing in your logs show any indication of our device being attached. If there are no 'USB Display Adapters' in device manager then you probably have a hardware fault.
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