Display not detected on Targus ACP70USZ

TargusLevel3 · 01-12-2015, 05:36 PM

Targus is aware of a hardware issue that has been diagnosed with some model ACP70 Universal Docking Stations Items number 60 and lower. This issue is most easily recognized in the Windows Device Manager where no USB Display Adapters and no Targus Giga Ethernet Network adapters are present. It is also when neither of the dock’s display ports or Ethernet ports work at all. The issue is intermittent and temperature dependent over time, showing up mostly at colder temperatures. Manufacturing has produced at ECN for a workaround for all newly manufactured docks but for deployed units that exhibit the misbehavior, please contact Targus for a free exchange.

NOTE, THIS ASSUMES THAT THE PC AND ITS DISPLAY ADAPTOR AND USB 3.0 HOST CONTROLLER ARE UP TO DATE. ALSO, THIS IS ONLY FOR MODEL ACP70 ITEM 60 OR ITEM 51, see the bottom of the dock.

01-12-2015, 05:36 PM	#11
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	ACP70 Woes Targus is aware of a hardware issue that has been diagnosed with some model ACP70 Universal Docking Stations Items number 60 and lower. This issue is most easily recognized in the Windows Device Manager where no USB Display Adapters and no Targus Giga Ethernet Network adapters are present. It is also when neither of the dock’s display ports or Ethernet ports work at all. The issue is intermittent and temperature dependent over time, showing up mostly at colder temperatures. Manufacturing has produced at ECN for a workaround for all newly manufactured docks but for deployed units that exhibit the misbehavior, please contact Targus for a free exchange. NOTE, THIS ASSUMES THAT THE PC AND ITS DISPLAY ADAPTOR AND USB 3.0 HOST CONTROLLER ARE UP TO DATE. ALSO, THIS IS ONLY FOR MODEL ACP70 ITEM 60 OR ITEM 51, see the bottom of the dock.