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Old 07-26-2012, 12:57 PM   #1
grummen
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Default window content stretched on Mountain Lion

Hi all,

I've just upgraded to Mountain Lion and installed the 1.8 driver, but I've encountered a problem.

The window of each app is displayed at the right size, but the content of the window is stretched out to the right like it thinks the window is larger than it actually is, cutting off roughly 20 pixels on the right. The interesting thing is that with some of the smaller buttons I have to click slightly to the left to make sure I'm clicking the right one, so things are acting like they're in the right place, just not displaying properly.

So for example if I have firefox open on that screen, buttons, URL bar, etc is all stretched to the right, and most of the vertical scroll bar disappears. Text looks weird like the screen is running at the wrong resolution (but it's not, I've checked).

Anyone have any ideas? I've re-installed the driver, rebooted several times, etc.

Thanks.
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Old 07-26-2012, 05:30 PM   #2
tailtwister
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After my Mountain Lion upgrade and subsequent driver upgrade, I found that yes, if you have the resolution as "Scaled", it may do that.

I appear to have lost a lot of resolution with this driver upgrade. I had 1920x1080 before, but the now the maximum is 1680x1050.

Seems there is a problem somewhere!
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Old 07-27-2012, 02:09 PM   #3
ChristianP
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Could you please use the debug tool here http://www.displaylink.com/support/ticket.php?id=269, collect info and post the output file? Thanks
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Old 07-27-2012, 11:11 PM   #4
tailtwister
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Here's the debug output.
Attached Files
File Type: zip DisplayLink Information.zip (479.9 KB, 15 views)

Last edited by tailtwister; 07-30-2012 at 05:36 PM.
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Old 08-02-2012, 02:15 PM   #5
downwind
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Exactly the same problem here in case you need more debug logs.
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Old 08-13-2012, 07:14 AM   #6
downwind
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I'm running "Best for display" resolution, but still stretched like that.
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Old 08-13-2012, 11:19 AM   #7
forza
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I've got two display link connected displays, one set to scaled, the other best for display - both exhibit this behaviour.

Both display link usb devices are the same make, brand and model and both are connected to identical monitors - one display works fine as best for display, the other when set to best goes to 1280x1024 whereas native is 1600x1200 - so that one has scaled and 1600x1200 chosen.

See screenshots for example - app is Github for Mac, but others display the same problem too (e.g. Postbox compose window). Useful to note that not all apps display this behaviour (e.g. Chrome).
Attached Images
File Type: jpg stretched.jpg (4.0 KB, 19 views)
File Type: jpg not-stretched.jpg (3.5 KB, 16 views)
Attached Files
File Type: zip DisplayLink Information.zip (492.9 KB, 11 views)
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Old 08-13-2012, 09:34 PM   #8
bhhales
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Default Not stretched but wrong resolution

My issue is similar, the content is not so much stretched as that the driver is not identifying the correct resolution for the monitor. I have a Westinghouse LCM-22w3 that has an odd resolution, 1680x1050. The 1.7 version of the mac drivers seemed to work fine, but the 1.8 is locking me down at 1280x1024, scaled or best fit.

I have attached my displaylink information file.

Thanks

EDIT: to clarify, I was running the 1.7 driver on Lion; my 1.8 issue is on Mountain Lion

EDIT 2: Well, magically, I booted one day to have the displaylink software for some reason re-identify my monitor and this time it showed the correct resolution options. I have no idea why it chose this particular day to find my monitor again, but perhaps disconnecting or re-installing might help others.
Attached Files
File Type: zip BHHales DisplayLink Information.zip (244.6 KB, 8 views)

Last edited by bhhales; 10-19-2012 at 07:16 PM. Reason: Problem went away
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Old 08-23-2012, 09:48 PM   #9
stevedave
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Same issue as others listed above. Two of the exact same monitors Dell 2408WFP. Main monitor allows me to go to 1920x1200. However the displaylink monitor now only see's 1600x1200.

Backstory.. The 1.8 driver with Mountain Lion 10.8 was having an issue waking from sleep without crashing. I had removed that driver and stopped using the secondary external monitor. Today updated to 10.8.1 and then installed the displaylink 1.8 driver.

Not sure which is better.. the crashes or the stability but bad resolution. =)

I'd prefer to have stability and the 1920x1200 resolution again. Thanks in advance for looking into this issue.
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Old 08-24-2012, 10:56 AM   #10
desiac
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Default same problem for me too

same problem here too... use to have full 1920x1200, now limited to 1680x1050.

suggestions?

thanks
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