12-18-2017, 11:26 PM | #1 |
Junior Member
Join Date: Dec 2017
Posts: 1
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Refresh rate is only 30Hz on DS6950
Hello,
I have DS6950 docking station. I use HDMI port with external TV. I have only 30Hz refresh rate with resolution 3840X2160, although TV itself is 4K@60Hz. I think the problem is with DisplayLink software because Adapter properties shows chip type , DAC type and etc. as unavailable. Screen-shot and log files are attached. Please advise. Alex. |
12-19-2017, 02:16 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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There's also on ticket on this. I won't update this thread and will do the ticket instead.
Ref 26859 + UV9737
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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