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Old 12-27-2022, 06:12 PM   #1
HLI
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Default Lost display with recent driver update

I have a DK0001 with a HDMI monitor. With recent driver update (assume was done by Windows automatically), I lost the monitor. A MediaGear driver update won't help. The display is no longer detectable by Windows.

Other than display, all other USB devices are working fine.

Please help and thank you in advance
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Old 12-28-2022, 10:19 AM   #2
KatarzynaCzaja
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Hello,

Please gather logfiles following this article for further analysis. You can then respond here or send an email directly for speedy response to technical-enquiries@synaptics.com .

Thank you.
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