1.6b3 Issue

SandDune · 10-14-2010, 08:54 PM

So I was one of the fortunate ones who didn't have a problem with 1.6b2. That was until I installed Parallels 6. So I upgrade to 1.6b3, which seems to have solved my problems, but a weird issue has arisen.

My DisplayLink connected display no longer comes on until AFTER I log into the Mac. I've tried a couple things, but so far no luck in fixing it. Is this my installation, or an issue with the 1.6b3 drivers?

Thanks.

Andrew

Carlo · 10-20-2010, 05:28 AM

Well one thing that might have happened installing Parallels 6 is that the DL device is being hijacked and connected to the virtual machine instead of the Mac. You'll need to check the Parallels settings about the USB devices.
It may also be something wrong with our SW but I'd need the logs to cofirm this, would be great to collect them just after having logged in.
You can use this tool http://www.displaylink.com/support/ticket.php?id=269 and the attach them here or open a support ticket on our website.

SandDune · 10-25-2010, 08:35 PM

Sorry, I was traveling and away from my DisplayLink connected display. I have attached the request debug output.

Andrew

SandDune · 12-15-2010, 10:44 PM

Its been a while, and I haven't seen any updates. I've re-installed, no luck. Software updates to the OS, no luck. It still does not detect the display until after I log in, where b2 would detect it at boot .

Ideas?

Andrew

10-14-2010, 08:54 PM	#1
SandDune Junior Member Join Date: Apr 2010 Location: Camas, WA Posts: 3	1.6b3 Issue So I was one of the fortunate ones who didn't have a problem with 1.6b2. That was until I installed Parallels 6. So I upgrade to 1.6b3, which seems to have solved my problems, but a weird issue has arisen. My DisplayLink connected display no longer comes on until AFTER I log into the Mac. I've tried a couple things, but so far no luck in fixing it. Is this my installation, or an issue with the 1.6b3 drivers? Thanks. Andrew

10-20-2010, 05:28 AM	#2
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Well one thing that might have happened installing Parallels 6 is that the DL device is being hijacked and connected to the virtual machine instead of the Mac. You'll need to check the Parallels settings about the USB devices. It may also be something wrong with our SW but I'd need the logs to cofirm this, would be great to collect them just after having logged in. You can use this tool http://www.displaylink.com/support/ticket.php?id=269 and the attach them here or open a support ticket on our website.

12-15-2010, 10:44 PM	#4
SandDune Junior Member Join Date: Apr 2010 Location: Camas, WA Posts: 3	Its been a while, and I haven't seen any updates. I've re-installed, no luck. Software updates to the OS, no luck. It still does not detect the display until after I log in, where b2 would detect it at boot . Ideas? Andrew