12-12-2023, 12:53 PM | #1 |
Junior Member
Join Date: Dec 2023
Posts: 2
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Cant find monitor on Procord dock
Hello!
So I have bought a "prokord workplace docking station usb-c 5k dual monitor - charge" for a work computer. Here are the specs for the computer: CPU Snapdragon (TM) 7c Gen 2 @ 2.55 GHz 2.55 GHz RAM 4,00 GB Product-ID 00379-20115-64896-AAOEM System 64b system, ARM-based CPU And here are the windows specs: Type Windows 10 Pro Education Version 22H2 Installed 2021-10-23 OS-version 19045.3693 Windows Feature Experience Pack 1000.19053.1000.0 When i got the dock station, i just plugged it in via the USB-C port and everything worked (USB ports, Ethernet etc) except the displayport and HDMI. I have tried with a DVI to displayport and a standard HDMI between the docking station and the monitor. Ive tried to download the latest Displaylink drivers for w10/w11 (11.2 M0) from the synaptics website. But when i try to install it, i get a error message that says this driver version don't support my windows version... Then i tried to download some of the legacy drivers, and the latest version that worked was 10.3 M0 from Sep 22, 2022. I have tried everything it seems, a different USB-C cable and port, switched to a usb type A, different monitor, uninstalled the drivers and reinstall them. Is there any fix to this? Kind regards! //Oskar |
Tags |
docking station, monitor driver |
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