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Old 09-09-2023, 08:40 AM   #1
dfbsadfbaspupfba
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Default DisplayLink issue: screen on additional display reverts to previous state after chang

In a multi-display environment, the display returns to the previous display.
The display environment is a multi-display environment with a total of three displays using DisplayLink. In this case, immediately after the screen changes on the additional display, it returns to the state before the change. If a mouse or something is moved on the screen, it returns to the normal state. This may be a bug of DisplayLink. It does not seem to be a mere problem of overloading the PC. I am using Macbookpro(M2, OS 13.4.1), display hub is Belkin INC002QCBK.
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Old 09-11-2023, 12:06 PM   #2
DanielSznicer
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Quote:
Originally Posted by dfbsadfbaspupfba View Post
In a multi-display environment, the display returns to the previous display.
The display environment is a multi-display environment with a total of three displays using DisplayLink. In this case, immediately after the screen changes on the additional display, it returns to the state before the change. If a mouse or something is moved on the screen, it returns to the normal state. This may be a bug of DisplayLink. It does not seem to be a mere problem of overloading the PC. I am using Macbookpro(M2, OS 13.4.1), display hub is Belkin INC002QCBK.
Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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Old 09-18-2023, 03:23 AM   #3
dfbsadfbaspupfba
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Thank you very much.
We will send you a log file with the following information.
Attached Files
File Type: zip DisplayLinkInfo_Output_20230918_113557.zip (5.96 MB, 0 views)
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