Dell 8700 drivers incompatible with DisplayLink driver

DougE · 09-20-2013, 08:29 AM

Immediately after installing updated drivers (following Dell instructions) on my Dell XPS 8700, the computer notified me that the driver for my DisplayLink - Core Software v7.2.47873.0 Version 7, 2, 47873, 0 (64-bit) was incompatible with the system or software, and the third monitor did not come up (black, power on standby). I didn't note the new Dell driver version. I had created a restore point earlier and was able to restore to a working version of the computer, but I'm worried that I won't ever be able to update my Dell drivers on this computer. Computer is Windows 8, Intel i7-4770 with NVidia GeForce GTX 650 Ti. Any help?

JamesH · 09-20-2013, 10:25 AM

Hi,

Which Dell drivers were you updating?

Thanks,
James

DougE · 09-21-2013, 09:01 AM

I don't know which drivers it updated. I just got a notification from a task bar icon that new drivers had been downloaded and were ready for installation. I figured if it was from Dell it must be OK, but I was wrong. I haven't been notified since then of the availability of new drivers, but I expect that will be coming along.

09-20-2013, 08:29 AM	#1
DougE Junior Member Join Date: Sep 2013 Posts: 2	Dell 8700 drivers incompatible with DisplayLink driver Immediately after installing updated drivers (following Dell instructions) on my Dell XPS 8700, the computer notified me that the driver for my DisplayLink - Core Software v7.2.47873.0 Version 7, 2, 47873, 0 (64-bit) was incompatible with the system or software, and the third monitor did not come up (black, power on standby). I didn't note the new Dell driver version. I had created a restore point earlier and was able to restore to a working version of the computer, but I'm worried that I won't ever be able to update my Dell drivers on this computer. Computer is Windows 8, Intel i7-4770 with NVidia GeForce GTX 650 Ti. Any help? Last edited by DougE; 09-20-2013 at 08:56 AM.

09-20-2013, 10:25 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Which Dell drivers were you updating? Thanks, James

09-21-2013, 09:01 AM	#3
DougE Junior Member Join Date: Sep 2013 Posts: 2	I don't know which drivers it updated. I just got a notification from a task bar icon that new drivers had been downloaded and were ready for installation. I figured if it was from Dell it must be OK, but I was wrong. I haven't been notified since then of the availability of new drivers, but I expect that will be coming along.