Refresh rate is only 30Hz on DS6950

alxsss · 12-18-2017, 11:26 PM

Hello,

I have DS6950 docking station. I use HDMI port with external TV. I have only 30Hz refresh rate with resolution 3840X2160, although TV itself is 4K@60Hz. I think the problem is with DisplayLink software because Adapter properties shows chip type , DAC type and etc. as unavailable. Screen-shot and log files are attached.

Please advise.
Alex.

AlbanRampon · 12-19-2017, 02:16 PM

There's also on ticket on this. I won't update this thread and will do the ticket instead.

Ref 26859 + UV9737

12-19-2017, 02:16 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	There's also on ticket on this. I won't update this thread and will do the ticket instead. Ref 26859 + UV9737 __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution