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Old 01-08-2015, 10:45 PM   #1
Zully
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Join Date: Jan 2015
Posts: 1
Default DisplayLink has detected USB graphics software installed from a different vendor

Hi,
I had a HP 2005pr installed on my machine which included ViewSpan and another USB graphics software all have bee uninstalled and I still get the message. Can any one suggest how I can resolve this, I have attached my support files.
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File Type: zip L14UK0744_20150108_205311.zip (251.9 KB, 1 views)
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Old 01-12-2015, 05:38 AM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Hi,

Can you try the steps in this FAQ?
http://www.displaylink.com/support/ticket.php?id=365

If that doesn't help please download the system compatibility check tool from here:

http://www.displaylink.com/support/ticket.php?id=365

After downloading please run the tool and attach the generated output.

Thanks,
James
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Old 04-20-2018, 11:14 PM   #3
joaoneto1986
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Join Date: Apr 2018
Posts: 1
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Hello, I followed the troubleshoot and faq and nothing seems to work. Tried updating my intel drivers as well, with no luck.

I ran the compatibility tool and the zip file is attached.

I need to buy extra adapters to finish building my workstation but I need to make sure this works first.

Thanks!
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File Type: zip JOE-PC_20180420_150523.zip (589.3 KB, 1 views)
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