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Old 03-31-2017, 10:44 AM   #1
Bertus
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Exclamation going from 10.12.3 to 10.12.4 introduced issues - scrambled popup windows

i've been very happily working with 2 24" screens hooked up via a Dell D1000 doc, using the february 3rd drivers on OS X 10.12.3. on a 2012 macbook pro (non-retina)

upgraded to 10.12.4 the other day, which introduced issues that make working with this setup impossible.

issues:
- scrambled popups & other screen elements
- slow performance; dragging windows, doc magnification

The scrabled screen elements are the real problem; f.i. an 'open file' window is completely scrambled, not usable whatsoever, moving the window to the onboard screen resolves the issue.
Also, dragging elements in an application i use (Axure RP) scrambles the elements, and brings the system almost to a halt.

Tried de- and reinstalling the drivers, which at first seemed to resolve the problem, but it has since returned. Perhaps a cold boot/ restart solved it temporarily, and disconnecting/reconnecting with the dock causes the problem to reappear? (this happens several times a day, on 10.12.3 without issues)

i'll update this post with a screenshot.

Is there any info on an upcomming driver update that might resolve this issue? other ideas?
Attached Images
File Type: jpg Pasted Graphic.jpg (17.8 KB, 6 views)

Last edited by Bertus; 04-03-2017 at 08:07 AM. Reason: image upload
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Old 03-31-2017, 03:16 PM   #2
pmoston
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Exclamation Sames issues with Lenovo Thinkpad USB 3.0 Ultra Dock

I am having the same issues with my Thinkpad USB 3.0 Ultra Dock connected to my mid 2012 Macbook Pro Retina. I have two external DELL Monitors connected to the Ultra Dock. Some windows get completely scrambled. Particularly Parallels & Firefox but also any kind of progress bars. All windows are fine on the built-in laptop screen.
This please needs to be addressed ASAP as this renders the machine almost useless.

I have attached screenshots from my Parallels window both from an external monitor and moved over to the built in monitor. The scrambling also happens in full screen mode on the external monitors.

I have installed the latest version (3rd Feb. 2017).
Attached Images
File Type: jpg Bildschirmfoto 2017-03-31 um 16.06.54.jpg (15.3 KB, 2 views)
File Type: jpg Bildschirmfoto 2017-03-31 um 16.07.06.jpg (10.2 KB, 1 views)
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Old 04-01-2017, 02:59 AM   #3
tjgrant
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Default

I'm seeing the same thing; here's Parallels 12 and VLC 2.1.1 being mirrored on the native monitor and the DisplayLink monitor.

In the DisplayLink monitor, both apps show garbled visuals.

I had upgraded the DisplayLink driver to version 3.0 and saw this.
I tried downgrading the DisplayLink driver to version 2.6 and I see the same results.
Attached Images
File Type: jpg Screen Shot 2017-03-31 at 6.45.07 PM.jpg (18.9 KB, 1 views)
File Type: jpg Screen Shot 2017-03-31 at 6.46.17 PM.jpg (19.8 KB, 4 views)
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Old 04-02-2017, 08:01 AM   #4
Carlo
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Default

Hi All,

This is almost certainly a regression in the SW renderer in 10.12.4.
If this is confirmed, we can't do anything about this in the driver and it's very important to raise bugs with Apple as soon as possible to get this rectified earlier.

You can use bugreporter.apple,com or if you are in a corporate, ask for a fix from your support representative.
We'll add our own bug ID for these rendering issues to the Sierra list. It was getting much better but unfortunately there are a couple of new regressions now.

Kind regards,
Carlo
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Old 04-03-2017, 08:30 AM   #5
Bertus
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Default bugreport

bug reported via bugreport.apple.com: 31397501
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Old 04-03-2017, 09:06 AM   #6
pmoston
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Default Bug reported to apple

Issue #31397880
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Old 05-14-2017, 05:43 AM   #7
spencerthew
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This was posted a month ago and there have been no updates. Mine doesn't work AT ALL with my macbook pro, whereas it used to. I say, either update the driver appropriately, show me how to make it work, or send me my money back... Because this is infuriating, and the product isn't maintaining the standards for and specifications for which it was purchased. I'd really rather write a glowing thank you than a condemning review...
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Old 05-17-2017, 01:52 PM   #8
stfm
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I have a Macbook Pro 13" middle of 2012, and I am still running 10.12.3 which works very well. Does anyone have experience with this setup running 10.12.4?

I don't understand how every single release can mess up so much... Apple seems to be remaking driver code all the time, breaking compatibility to everything you have connected.
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Old 04-08-2017, 09:18 PM   #9
tfeng1
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Default Cannot even use word

I just join the family of usb to hdmi. I have had two screen and use DisplayLink to add another rotated screen specially for writing.
The delay can be tolerated. But I cannot use word and did not find any similar issues yet. Anyone knows how to solve it? Thanks a lot!

I attach the screen for word, which shows very unusable.

macOS 10.12.4
iMac 27'', late 2013
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File Type: jpg Screen Shot 2017-04-08 at 4.06.32 PM.jpg (4.8 KB, 2 views)
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Old 04-09-2017, 09:54 AM   #10
Bertus
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Default quick update

my bugreport has been picked up @ bugreport.apple.com, i've been requested to do a sysdiagnose & send it up to them. will do so when i'm back in office tomorrow
we'll see where it goes from there...

p.s. just read about the SMC reset option ('ve been out with a bug myself the last couple days) will give that a go as well

Last edited by Bertus; 04-09-2017 at 10:08 AM.
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