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Old 11-23-2021, 04:42 PM   #1
082397ar
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Angry External Speakers and Monterey

I updated my Mac to Monterey and now my speakers that are plugged into my display link will not work without resetting my computer each time I plug them in.
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Old 11-23-2021, 05:28 PM   #2
mrgarth
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Default Re: External Speakers and Monterey

I have the same issue: 'usbaudio' appears as an available output option, but no sound comes from the headphone port on the DisplayLink device.
I am on a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), Intel processor, Monterey version 12.0.1.
I haven't pinpointed this yet, but the problem seems to arise when:
  • when the usb cable is unplugged from the Displaylink device and then reattached
  • possibly also when the output device is changed from within Chrome (audio settings for Google Meet calls) or Zoom (audio input/output controls) rather than changing the output device in System Preferences, but I'm not sure.
Things I have tried that do not work to solve the problem once audio stops playing through the DisplayLink device:
  • de-selecting and re-selecting 'usbaudio' for output from System Preferences > Sound > Output
  • de-selecting and re-selecting 'usbaudio' for output from the menu bar in the Finder. Sometimes usbaudio will disappear from the menu bar but still be visible in System Preferences.
  • selecting 'usbaudio' for output in Audio MIDI setup
  • unplugging and replugging the USB-C connection from the laptop to the Displaylink device
  • powering off and on again the Displaylink hub
  • quitting and restarting Displaylink Manager
  • resetting coreaudiod from Terminal

Last edited by mrgarth; 11-24-2021 at 04:56 PM.
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Old 11-24-2021, 02:51 PM   #3
lapk
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Default

I experience the same problems

-What makes it weird is that it may work sometimes (when it does the sound goes briefly to DP or hdmi before jack output)

-My unifying dongle is also affected (sometime not recognized)

-I have another Usbc dock (small) wich is working fine every time to output sound or unifying

Im still investigating, it is really weird, maybe it has to do with the fact that D6000 has only usb3
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Old 11-26-2021, 10:42 AM   #4
okneib
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Default Same issue

Same issue here. MacBook pro 2020 (4 ports).

When I reboot with my dock (StarTech) connected audio is fine.
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Old 12-02-2021, 12:37 PM   #5
Marlowe
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Default Is this issue been acknowledged?

Any more info on this issue? Its a pain as I use headphones for calls and I have to plug them into the laptop directly which is further away.
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Old 12-03-2021, 12:43 AM   #6
steraji
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Post Re: External Speakers and Monterey

I've been having a similar problem.

I have a MacBook Pro (16-inch, 2019) running Monterey version 12.0.1
and this docking station https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1.

I've been restarting the app where I experience the audio problem, and that's been working for me as a quick fix.

I just installed the DisplayLink Manager 1.5.0 and am curious to see if that makes a difference.
https://ca.qgeem.com/drivers

FYI - I don't normally shutdown or restart my MacBook. I just close the lid, and let it sleep (I suppose, like most people).
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Old 12-13-2021, 06:14 PM   #7
Jlodman
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I'm having the same problem. I know the speakers and the cabling are fine, I tested them. No audio is coming out of the brand new dock from the MacBook Pro 2019 at all though it does show up as usb audio in the sound system preferences.
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Old 01-05-2022, 04:23 PM   #8
g716
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Default Same issue on 2021 MacBook Pro

I have a USB KVM (keyboard video mouse) switcher in front of my Display Link and I've been using this setup for a few years with multiple PCs. I just bought a new 2021 MPB with an M1 Max chip. "Dell USB Audio" shows up as an option for sound, but it only works if I reboot my Mac while it is the source on the KVM. The minute I unplug the Mac from the USB and plug it back in, or swap to another PC and back, the Dell audio stops working. It fails to work for both the front or back audio ports. I have a USB headset plugged into the Display Link that shows up as an audio device (Jabra headset). That headset works fine with audio from Mac while plugged into the DisplayLink regardless of whether the Mac has been unplugged and plugged back in or cycled on the KVM.

Not sure if the fix is Apple's to make or Dell's. Does anyone know if Dell/DisplayLink support monitors this forum?

Last edited by g716; 01-05-2022 at 04:26 PM.
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Old 01-05-2022, 11:24 PM   #9
clayq
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Same issues here on a Startech dock - just updated to Monterey 12.1 last night, going to see if the issue still occurs.
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Old 01-08-2022, 06:10 PM   #10
g716
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Quote:
Originally Posted by clayq View Post
Same issues here on a Startech dock - just updated to Monterey 12.1 last night, going to see if the issue still occurs.
@clayq - please let use know if it helped.
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