Tourble installing displaylink software

keithob · 05-26-2012, 07:32 PM

I receive two different errors, equally confounding when trying to install the software. When I use the provided installer from the disc I get an error saying I do not have an intel bases mac. I however do. When I try installing the software provided on the website I get the same error with both versions provided (the alpha 1.8 and version 1.7) that says that "installation failed."

keithob · 05-26-2012, 07:32 PM

I have an iMac with this profile...
Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.37f3
Chipset Model: NVIDIA GeForce 9400
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0867
Revision ID: 0x00b1
ROM Revision: 3379

keithob · 05-26-2012, 08:15 PM

Well, I got it to work. I had to unplug the other display from the mini-display port and shutdown completely. Once back up, it installed instantly.

05-26-2012, 07:32 PM	#1
keithob Junior Member Join Date: May 2012 Posts: 3	Tourble installing displaylink software I receive two different errors, equally confounding when trying to install the software. When I use the provided installer from the disc I get an error saying I do not have an intel bases mac. I however do. When I try installing the software provided on the website I get the same error with both versions provided (the alpha 1.8 and version 1.7) that says that "installation failed."

05-26-2012, 08:15 PM	#3
keithob Junior Member Join Date: May 2012 Posts: 3	Well, I got it to work. I had to unplug the other display from the mini-display port and shutdown completely. Once back up, it installed instantly.