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Old 10-27-2012, 06:49 PM   #1
axel_f
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Unhappy Windows 8 issues - USB display adapter

Dear community...

Since I bought Windows 7 I have been using this wonderful device:

http://www.technaxx.de/details/37/UG...1080P_Full_HD/

With Windows 7 this thing has worked flawlessly: In addition to my notebook display I was able to use one more display (external via VGA) and one via USB (VGA).

With Windows 8 the USB video adapter has stopped working. At first I thought it could be a driver problem, but this is not the case: All drivers have been installed without errors, as you can see from the image in the attachment.



(BTW: It looks the same in Win7... in Win7 as well as Win8 I am using the driver for the "Displaylink Display Adapter (0198)", the driver for Win8 was specifically downloaded from the Displaylink page.)

In Windows 7 I can choose from all three different displays, in Windows 8 only my Notebook display and the attached VGA display are recognized. The Displaylink software in its most recent version is installed, but the tray icon is not showing (I have no clue, why! As you can see, the drivers are installed!)... The knowledgebase is not really helping, as I tried most of the solutions there that seem in any way connected to my problem.

Any ideas?


Thanks a lot in advance!
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File Type: png deviceman.png (5.3 KB, 239 views)
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Old 10-28-2012, 09:00 PM   #2
willybob
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Same here, updated from windows 7 to windows 8. Updated driver for my disp0laylink adapter to the lastest version, and now impossible to activate the 3rd display through displaylink device
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Old 10-28-2012, 10:30 PM   #3
JamesH
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Hi

Can you gather and attach the logs as described here?
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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Old 10-29-2012, 01:14 AM   #4
svnoto
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I am having the same problem. Mimo 710s working fine with Windows 7, now not working with Windows 8.

If I goto Devices and Printers in Control Panel, the Mimo is listed as an "unspecified device". HOWEVER if I goto Device Manager, it is listed as a USB Display Adapter, similar to the OP.

I am attaching the zip file created by your diagnostic tool

Thanks in advance for any help!

UPDATE: This was posted on Plugable:

"DisplayLink’s driver has a bug with the latest drivers for the Intel HD 3000 GPU where you’ll see the drivers install successfully, but no DisplayLink devices will work (they hit an assert). This bug is present in DisplayLink’s latest 7.0M2 driver. We don’t have confirmation yet, but would expect it to be fixed in DisplayLink’s next update in a few weeks"

I am running an Intel HD 3000 GPU, any idea as to when a fix is planned?
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File Type: zip HOME-PC_20121028_210934.zip (518.3 KB, 11 views)

Last edited by svnoto; 10-29-2012 at 01:36 AM.
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Old 10-29-2012, 12:53 PM   #5
promasean
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Unhappy Same issue here

Everything was hunky dory with Win7. Upgraded (and I use that word very loosely) to Win8 and no joy. Logs attached.
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File Type: zip ESPRESSO_20121028_065649.zip (591.9 KB, 12 views)
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Old 10-29-2012, 03:22 PM   #6
hba
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Update: My setup shows exactly the same flickering as described by drowl87 (#28).

I also updated from windows 7 to windows 8. Updated my Plugable adapter to the latest DisplayLink version, and now its impossible to activate the 3rd display through device without the two remaining screens flickering and Windows logging off (not restart).

I've attached the support files

Henrik
Attached Files
File Type: zip ASUSN56VZ_20121030_174006.zip (637.6 KB, 3 views)

Last edited by hba; 11-05-2012 at 03:31 PM. Reason: Update
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Old 10-29-2012, 04:32 PM   #7
sdwoods
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Default Upgrade to Win8 breaks DisplayLink

I have the latestes drivers for Win8 and it still does not detect my displays, though the driver installed successfully and the devices are in the Device Manager. Please fix asap.
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Old 10-29-2012, 09:32 PM   #8
Wim
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If you think you have this issue, please post the logs as described here:

http://kb.displaylink.com/269

Win 8 is a new operating system and there might be more than 1 issue. Having the logs will help check if it is the same root cause.

Thanks

Wim
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Old 10-30-2012, 09:48 AM   #9
Maciej Miskowiec
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Could you please try to unplug the USB Video Device, manually uninstall Displaylink Software from Installed Programs and then install the latest version from our website again ?
It should fix your issue.

Thanks
Maciej
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Old 10-31-2012, 11:46 AM   #10
JeffNNC
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Quote:
Originally Posted by Maciej Miskowiec View Post
Could you please try to unplug the USB Video Device, manually uninstall Displaylink Software from Installed Programs and then install the latest version from our website again ?
It should fix your issue.

Thanks
Maciej
Did that and I'm still having the same problem. Windows shows that the driver is installed and working but I'm not able to get windows to see the monitor.
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