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-   -   Two External monitors not working (https://displaylink.org/forum/showthread.php?t=61912)

Brjann 08-07-2013 09:18 PM

Two External monitors works great!
 
originally posted this to say I couldn't get 2nd external to work ... but after going over all connection one more time and reconnecting it worked.

Surface Pro running Win 8.1
Targus USB Multiple Monitor USB 3 port replicator
Preview Drivers installed
One screen to work on DVI
Second Screen DVI to HDMI adapter detected

patdailey 10-02-2013 05:16 PM

Same problem
 
All of a sudden my 2 external monitors are dead. Additionally, the network connection to the dock is not live. I installed displaylink driver 7.4 but no change.

Did you find a solution?

JamesH 10-04-2013 09:44 AM

Hi,

Please run through this guide for general troubleshooting tips:
http://www.displaylink.org/forum/showthread.php?t=896

To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269
Run it and select "Gather Support Information" then attach the output.

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

tkosma 10-08-2013 06:09 PM

1 Attachment(s)
I have the exact same issue. Odd thing was, they were working just fine yesterday. Not so today. I have rebooted, uninstalled/reinstalled drivers and software. Upgraded/Downgraded by video drivers. Nothing works. Logs are attached.


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