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09-12-2013, 05:57 PM
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#1 |
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Junior Member
Join Date: Sep 2013
Posts: 2
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USB 3.0 Dual Video Adapter stopped working!
Has been using Targus USB3.0 Video Adapter for the past year & it stopped working 1 week ago.
I'm using Asus G73S running on Windows 7 |
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09-13-2013, 02:15 PM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please run through this troubleshooting guide: http://www.displaylink.org/forum/showthread.php?t=896 As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" It's also worth trying the "System Compatibility Check" to see if anything is flagged up. Thanks, James |
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09-17-2013, 12:57 PM
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#3 |
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Junior Member
Join Date: Sep 2013
Posts: 2
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Downloaded driver but DLL fault prevented the driver from loading
Hi James,
I've downloaded driver but unable to activate it due DLL corruption or something. Please help |
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09-17-2013, 03:20 PM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I can't make out what the error messages are from the images - can you post them? Thanks, James |
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Linear Mode
