07-04-2013, 09:27 PM | #1 |
Junior Member
Join Date: Jul 2013
Posts: 3
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USB3-VGA seems install but don't recongnize anything
Hi everyone!
i've bought one USB3-VGA graphic adapter but when i install it, it installed but when i attached one monitor it doesn't work..the monitor stay blank and any icon tray seems not installed. I've tried this graphic adapter with 3 different computer and with nvidia graphics card with update before 10 october of 2012. Someone could say something about this problem? The piece could be defective? Thanks in advance! |
07-05-2013, 01:27 AM | #2 |
Junior Member
Join Date: Jul 2013
Posts: 1
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Having the same problem...with USB3.0 Superspeed Adapeter....!
Hi:
Can some one please help me out...??? I just bought the Targus Dual Monitor USB3.0 Video Adapter, and am trying to use with Lenovo Thinkpad # W510 Laptop, and Asus 27" Monitor (Model # VG27AH). I have connected to USB 3.0, and use DVI-D cable to connect to the monitor. I installed the DispalyLink Software, but It doe snot recognized the External Monitor...! I am using Windows 7 x64 Enterprise as my OS...! Pl help me out...! |
07-05-2013, 12:25 PM | #3 | |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
I'd suggest updating your graphics driver to the latest available. Please go through the steps on this guide: http://www.displaylink.org/forum/showthread.php?t=896 If you still have issues please post the debug logs. Thanks, James |
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07-05-2013, 12:25 PM | #4 | |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Please go through the steps on this guide: http://www.displaylink.org/forum/showthread.php?t=896 If you still have issues please post the debug logs. Thanks, James |
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07-05-2013, 01:54 PM | #5 | |
Junior Member
Join Date: Jul 2013
Posts: 3
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Quote:
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07-05-2013, 02:20 PM | #6 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Thanks - can you please install Service Pack 1 on your PC? http://windows.microsoft.com/en-gb/w...service-pack-1 Let me know if the issue persists after that. Thanks, James |
07-06-2013, 08:10 AM | #7 | |
Junior Member
Join Date: Jul 2013
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Quote:
Thanks |
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07-08-2013, 06:28 PM | #8 | |
Junior Member
Join Date: Jun 2013
Posts: 1
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Quote:
Please feel free to contact us directly at support@plugable.com and we'll be glad to either help troubleshoot or in the case of a defective unit, send you a pre-tested replacement for the Plugable USB3-VGA adapter. Just let us know! Thanks, Ellen |
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