Displaylinks deactivates HD-Audio-Output of the graphicsCard

jmg · 09-16-2013, 05:55 PM

OS: Windows7
Graphics: Mobility Radeon HD (4330)
Samsung R522

The support-tool tells me that my graphics-adapter-driver is too old although i am using the newest driver available an notes no oher compatibility-issues

Only solution i found: restarting the computer sometimes with and sometimes without all monitors plugged in, takes 7 to 40 tries (15 minutes to two hours) every day to get the computer working, which is really annoying becuse it is my Office-Computer.

quik help required

JamesH · 09-17-2013, 10:33 AM

Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

Thanks,
James

09-16-2013, 05:55 PM	#1
jmg Junior Member Join Date: Sep 2013 Posts: 4	Displaylinks deactivates HD-Audio-Output of the graphicsCard OS: Windows7 Graphics: Mobility Radeon HD (4330) Samsung R522 The support-tool tells me that my graphics-adapter-driver is too old although i am using the newest driver available an notes no oher compatibility-issues Only solution i found: restarting the computer sometimes with and sometimes without all monitors plugged in, takes 7 to 40 tries (15 minutes to two hours) every day to get the computer working, which is really annoying becuse it is my Office-Computer. quik help required

09-17-2013, 10:33 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" Thanks, James