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09-16-2013, 05:55 PM | #1 |
Junior Member
Join Date: Sep 2013
Posts: 4
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Displaylinks deactivates HD-Audio-Output of the graphicsCard
OS: Windows7
Graphics: Mobility Radeon HD (4330) Samsung R522 The support-tool tells me that my graphics-adapter-driver is too old although i am using the newest driver available an notes no oher compatibility-issues Only solution i found: restarting the computer sometimes with and sometimes without all monitors plugged in, takes 7 to 40 tries (15 minutes to two hours) every day to get the computer working, which is really annoying becuse it is my Office-Computer. quik help required |
09-17-2013, 10:33 AM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" Thanks, James |
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