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MHRC
10-02-2024, 10:57 PM
Hello everyone, I have noticed the following behavior:

Sometimes the second monitor freezes the image, the system shows it as disconnected, but the image keeps the last frozen frame. When it freezes, it only comes back if I restart the system. This freeze is quite common when I share the screen in some streaming software (Zoom, Jitsi, Meet). When this happens, restarting the software is not enough. I can't "share" the screen in DisplayLink.

Sometimes even restarting it doesn't work, I have to completely uninstall the driver and reinstall it, it works for a certain time (a few days) and then I have to repeat this procedure.

The audio via the dock is not usable, it flickers every 2 or 3 seconds.

The Ethernet connection is quite limited, using an RJ45 CAT6 cable on other systems I can get around 400mb of connection, through the dock it doesn't exceed 150 megabytes of traffic.

Attached is a log generated by DL.

MHRC
10-04-2024, 06:32 PM
I tested another dock of the same model and had the same results.

But a few more observations:

1 - In Microsoft Windows, the same problem occurs, but it only lasts 10 minutes, then it freezes and doesn't come back (only after restarting).

2 - I had the impression that it had something related to the power, I changed the cables for two USB-C type Thunderbolt 4, but the same problems

3 - In Linux (Linux Mint) I also had exactly the same symptoms, but more stable than Windows and less unstable than MacOS

4- After updating Sequoia (from 15.0.0 to 15.0.1) I had the feeling that the operation was much more stable.

rtohlsen
10-04-2024, 08:50 PM
Sometimes the second monitor freezes the image, the system shows it as disconnected, but the image keeps the last frozen frame. When it freezes, it only comes back if I restart the system. This freeze is quite common when I share the screen in some streaming software (Zoom, Jitsi, Meet). When this happens, restarting the software is not enough. I can't "share" the screen in DisplayLink.

After upgrading my mac to Sequoia, I am repeatedly experiencing this exact behavior when using Google Meet.