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Old 10-02-2024, 10:57 PM   #1
MHRC
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Join Date: Oct 2024
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Default Several errors on Sequoia

Hello everyone, I have noticed the following behavior:

Sometimes the second monitor freezes the image, the system shows it as disconnected, but the image keeps the last frozen frame. When it freezes, it only comes back if I restart the system. This freeze is quite common when I share the screen in some streaming software (Zoom, Jitsi, Meet). When this happens, restarting the software is not enough. I can't "share" the screen in DisplayLink.

Sometimes even restarting it doesn't work, I have to completely uninstall the driver and reinstall it, it works for a certain time (a few days) and then I have to repeat this procedure.

The audio via the dock is not usable, it flickers every 2 or 3 seconds.

The Ethernet connection is quite limited, using an RJ45 CAT6 cable on other systems I can get around 400mb of connection, through the dock it doesn't exceed 150 megabytes of traffic.

Attached is a log generated by DL.
Attached Files
File Type: zip DisplayLinkSupportTool_Output_20241002_185439.zip (2.60 MB, 0 views)
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Old 10-04-2024, 06:32 PM   #2
MHRC
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Default

I tested another dock of the same model and had the same results.

But a few more observations:

1 - In Microsoft Windows, the same problem occurs, but it only lasts 10 minutes, then it freezes and doesn't come back (only after restarting).

2 - I had the impression that it had something related to the power, I changed the cables for two USB-C type Thunderbolt 4, but the same problems

3 - In Linux (Linux Mint) I also had exactly the same symptoms, but more stable than Windows and less unstable than MacOS

4- After updating Sequoia (from 15.0.0 to 15.0.1) I had the feeling that the operation was much more stable.
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Old 10-04-2024, 08:50 PM   #3
rtohlsen
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Default

Quote:
Originally Posted by MHRC View Post
Sometimes the second monitor freezes the image, the system shows it as disconnected, but the image keeps the last frozen frame. When it freezes, it only comes back if I restart the system. This freeze is quite common when I share the screen in some streaming software (Zoom, Jitsi, Meet). When this happens, restarting the software is not enough. I can't "share" the screen in DisplayLink.
After upgrading my mac to Sequoia, I am repeatedly experiencing this exact behavior when using Google Meet.
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