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-   -   Screen not comming on. (https://www.displaylink.org/forum/showthread.php?t=61687)

samtwilliams 06-19-2013 08:08 AM

has anyone else had this issue?

JamesH 06-23-2013 12:50 AM

Hi,

Can you try the latest Renesas USB 3.0 driver (v2.1.39.0)?

You can get it from here:
http://www.station-drivers.com/page/renesas.htm

Thanks,
James

JamesH 06-23-2013 12:54 AM

Hi,

Or if you prefer you can get it from the HP site:
http://h20000.www2.hp.com/bizsupport...em=ob-108572-1

Thanks,
James

DuncanGardner 06-28-2013 01:07 AM

Fixed. I had posted a reply saying I also had a third monitor using DisplayLink that would not come on for ten mins after Windows 7 startup. However after a disasterous attempt to diagnose the ATI driver (do NOT install the Driver Verification Tool!), I reinstalled the Graphics card driver, and on reboot my screen appeared. So it was my ATI Mobility Radeon HD 5470 Driver at fault. The driver is unchanged at version 8.680.0.0 18/11/2009

DuncanGardner 07-24-2013 01:47 AM

Actually ...
 
Sadly since that, my Wav Link adapter stopped working altogether, as has a second identical one. Neither work on a second machine, so I think they're toast.

Wim 07-24-2013 08:47 AM

Your host controller drivers are still out of date looking at the log file:

Name: Renesas Electronics USB 3.0 Host Controller
Driver Provider: Renesas Electronics
Driver Version: 2.0.32.0
Driver Date: 2010/10/12
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_161C103C&REV_04\FFFFF FFFFFFFFFFF00

The latest version for this VEN/DEV ID are the same as the ones on the Plugable site here:

https://s3.amazonaws.com/plugable/bi...4-2.1.28.0.zip

Please try these and see if it fixes the issue.

Wim


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