Screen not comming on.

samtwilliams · 05-21-2013, 07:08 PM

I have a display link USB adapter to run a third screen. I have it connected up via HDMI but when i plug it in the PC moves my desktop around as i would expect but the screen does not always come on.

Its complete hit and miss, I find myself unplugging the USB and plugging it back in again for about 10 minutes before my screen receives a signal.

I know its not the screen as I have tested it.

Has anyone had this issue before?

I'm running windows 7 64bit.
Latest Driver for the Adpter also.

Sam

DuncanGardner · 05-23-2013, 01:24 AM

Yes, I have the same issue. It doesn't matter what I do, I have to wait about 10 mins after the machine is started before it will recognise the adapter, and 'bing' that the device has been connected. Both Windows 7 64bit and XP. Different screens, different adapters (but same model, WavLink USB 3.0 HDMI). Latest DisplayLink s/w.

samtwilliams · 05-24-2013, 07:36 PM

Quote:

Originally Posted by DuncanGardner

Yes, I have the same issue. It doesn't matter what I do, I have to wait about 10 mins after the machine is started before it will recognise the adapter, and 'bing' that the device has been connected. Both Windows 7 64bit and XP. Different screens, different adapters (but same model, WavLink USB 3.0 HDMI). Latest DisplayLink s/w.

Yep its a pain, mine sometimes never comes on unless i reboot, reckon its a problem with the adapter itself.

samtwilliams · 05-24-2013, 08:15 PM

updated my usb3 driver and graphics adapter driver, works every time now.

samtwilliams · 06-03-2013, 08:17 PM

I take it all back, everything I have done doesnt work.

My monitor sometimes doesnt come on and its driving me mad. Took the displaylink back got a new one, still no better.
- Updated my USB,
- updated my Graphics,
- using latest driver,
- Tried a different usb lead,
- Tried a different DVI lead.

Windows knows its theres but it just doesnt fire up, I haev to reboot about 3 or 4 times and it ocasioanlly comes on.

Getting rather peed off at what should be a simple device.

I have a HP Elitebook8460p 64bit windows 7 enterprise, AMD graphics. I have run the debug tool and done everything its said.

Anyone help please?

JamesH · 06-04-2013, 10:33 AM

Hi,

Please attach the log files as described here:
http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James

samtwilliams · 06-05-2013, 07:06 PM

Logs attached.

samtwilliams · 06-07-2013, 09:11 PM

Hi james

Any thoughts?

Sam

JamesH · 06-09-2013, 12:33 AM

Hi,

If possible can you uninstall LogMeIn before installing the DisplayLink software. Once the DisplayLink install is complete re-install LogMeIn.

Thanks,
James

samtwilliams · 06-16-2013, 05:55 PM

Hi James,

Removed logmein and join.me. reinstalled dispaly link and still having the same issues.

Sam

05-21-2013, 07:08 PM	#1
samtwilliams Junior Member Join Date: May 2013 Posts: 8	Screen not comming on. I have a display link USB adapter to run a third screen. I have it connected up via HDMI but when i plug it in the PC moves my desktop around as i would expect but the screen does not always come on. Its complete hit and miss, I find myself unplugging the USB and plugging it back in again for about 10 minutes before my screen receives a signal. I know its not the screen as I have tested it. Has anyone had this issue before? I'm running windows 7 64bit. Latest Driver for the Adpter also. Sam

06-16-2013, 05:55 PM	#10
samtwilliams Junior Member Join Date: May 2013 Posts: 8	Hi James, Removed logmein and join.me. reinstalled dispaly link and still having the same issues. Sam Last edited by samtwilliams; 06-18-2013 at 08:07 PM.

05-23-2013, 01:24 AM	#2
DuncanGardner Junior Member Join Date: May 2013 Location: Western Australia Posts: 9	Yes, I have the same issue. It doesn't matter what I do, I have to wait about 10 mins after the machine is started before it will recognise the adapter, and 'bing' that the device has been connected. Both Windows 7 64bit and XP. Different screens, different adapters (but same model, WavLink USB 3.0 HDMI). Latest DisplayLink s/w.

05-24-2013, 08:15 PM	#4
samtwilliams Junior Member Join Date: May 2013 Posts: 8	updated my usb3 driver and graphics adapter driver, works every time now.

06-03-2013, 08:17 PM	#5
samtwilliams Junior Member Join Date: May 2013 Posts: 8	I take it all back, everything I have done doesnt work. My monitor sometimes doesnt come on and its driving me mad. Took the displaylink back got a new one, still no better. - Updated my USB, - updated my Graphics, - using latest driver, - Tried a different usb lead, - Tried a different DVI lead. Windows knows its theres but it just doesnt fire up, I haev to reboot about 3 or 4 times and it ocasioanlly comes on. Getting rather peed off at what should be a simple device. I have a HP Elitebook8460p 64bit windows 7 enterprise, AMD graphics. I have run the debug tool and done everything its said. Anyone help please?

06-04-2013, 10:33 AM	#6
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please attach the log files as described here: http://www.displaylink.org/forum/showthread.php?t=896 Thanks, James

06-07-2013, 09:11 PM	#8
samtwilliams Junior Member Join Date: May 2013 Posts: 8	Hi james Any thoughts? Sam

06-09-2013, 12:33 AM	#9
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, If possible can you uninstall LogMeIn before installing the DisplayLink software. Once the DisplayLink install is complete re-install LogMeIn. Thanks, James