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Thanks for the update. I think MANY of us would be willing to work with DL as even Alpha testers if it helps you know more about what works, what doesn't, and what needs to be addressed as you work out a solution. Many hands make light work. |
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I appreciate DisplayLink is working on this! Unfortunately I did not realize there was an issue until I had applied Apple's update, and I don't see an easy way to revert the update without wiping the data from my computer (which is a non-starter). |
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FYI - I registered with this forum just to say thanks to DisplayLink for your attention to this matter. I was going to downgrade my MacOS based on the instructions a few pages back, but the communication from DIsplayLink, I think I will wait a bit longer. |
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Running out of Patience
First, let me say that I love Satechi products and have purchased several.
I can not work without two monitors and it now has been several weeks since my monitors stopped working. I had to purchase a couple of dongles to fix the problem but at $69 bucks each, I keep returning them before the return window closes. Enough just fix the problem already! This is not the first time this has occurred with a MacOS update but hopefully the last. I realize you all are working hard to correct the issue but in the meantime your customers, well at least this one, is running out of patience! Let's get it done people! |
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Regards, |
Please fix this, please.
To the good folks at DisplayLink,
I realize there's nothing new to be said here until you fix this issue. I also realize Apple broke it. However, Apple broke this connection in the 10.13.4 beta, so you've known about this for a while. Also, controlling external displays is literally all your product does, and now it doesn't do that, so it's not even really a product anymore, it's just a piece of expensive plastic. I rely heavily on the "extended screen" feature to do my work and without it, I'm pretty screwed. It's been 3 months since the first post (just on this forum). I know it's complicated, otherwise I assume you or the internet gnomes would have sorted it out by now. I have followed the latest news on this forum daily, in hopes of any good news, however all I have read is DisplayLink placating the concerned citizens of this forum. As a long time DisplayLink user, it saddens me to ask the other members of this forum, but here it goes: good folks of the extended display world, do you know of any other display extension products out there that can use (1) USB or (2) "Mini DisplayPort output with support for DVI, VGA, and dual-link DVI" ports? -thanks Needing solution ASAP |
Ahh yes continue to live with the security risks that 10.13.4 identified that existed in 10.13.3 and now even the security patches that have come in 10.13.4 for probably the next x number of months. My security team is no happy with that solution in the enterprise. But hey, if some thing is exploited because your still on 10.13.3 then whose problem is it? Obviously your because you made the decision to stay on 10.13.3 and follow a recommendation.
Its no where near a preferred outcome to remain on 10.13.3 for many months and ignore security updates. This day and age that is simply dangerous. |
G'day Alban,
Thanks for giving an update (more than Apple bother to do although we spend thousands on their PCs). Happy to buy your devs a coffee if it helps them find a solution faster. |
Came looking for an update ...
No news in the last week? :/
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Yeah, would be really nice to get an update. I travel all the time for business, so do my co-workers and we all rely heavily on having dual monitors. We are a bit annoyed on the time it's taking to address the issue.
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Dear DisplayLink macOS users,
We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected. Our team has made some solid progress towards finding a solution which would restore extended display support in a future release of macOS. We are still unable to provide a timeframe or a date for release of this solution. Meanwhile, we have been developing a partial workaround solution which would add one extended USB display (up to 1080p) on macOS 10.13.4. We are aiming to release a preview version of this driver in around 7 to 10 days. The precise date depends on how the solution performs under deeper and wider testing, and how long it takes to resolve remaining issues. We expect the driver to enable one extended 1080p screen, and one cloned screen connected to a DisplayLink device. There may be some other functional limitations. The new alpha driver will be posted online as soon as possible. Until then, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode displays in 10.13.4. We will update this thread as soon as we have further details to share. Thank you for your continued patience and we appreciate your feedback and support. |
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yep - all I need is one extra monitor
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That will do me just fine.
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I hope the team will be able to restore full functionality soon. The longer we wait the more likely 10.13.5 will be released and some users, like me, will only be able to update straight to .5 – skipping the .4 version entirely. Please consider that when testing new drivers. |
One External USB is better than none!
Looking forward to the workaround. In my case, that's all that's needed!
Thanks! |
Thank you
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That is complete and utter horse sh$t! Seriously, you may have a solution with a future MacOS update? Really? Maybe one extended monitor? Terrible....
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No change in 10.13.5 Beta 3.
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Dear DisplayLink devs, hopefully, you'll be at WWDC and address this mess directly to Craig Federighi and Tim Cook. :p |
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10.13.5 Beta - Driver to test?
Developer beta installed.
Anything for us to try? |
Status please...
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About to give up
... and buy a new monitor to replace the monitor I bought less than 3 months ago 😡
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https://media.giphy.com/media/1z1OvWrH7lYkg/giphy.gif
Smash your external monitors, problem fixed! :D |
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Waiting Waiting Waiting
Waiting for new display
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Thanks DisplayLink f*&@k Apple
Seriously the fanboi is strong on this thread.
According to most people here, Apple has no accountability for its changes, it can do what it wants and then we can rant at other software houses at any breaking changes. Sorry guys that's not how software development works unless your a maverick. Displaylink compatibility is not a feature, its a core expectation of users including me. We are not comparing DisplayLink to a breaking change in a computer game. The footprint of DisplayLink across enterprise and small shops is massive. What the heck is Apple's testing procedure? Absolutely nothing beyond their own blinkered view of the world. Yes DisplayLink have had 30 days preview of this and they should have been quicker to the draw explaining there are some serious breaking changes here, but what do we get from Apple, nothing, no response, a nonchalant shrug of the shoulders. Sadly I have to use Apple for some development work but these guys treat their customers like dirt, problem is people seem to enjoy it. To the DisplayLink devs keep up the work, I know what its like working on something in a pressure cooker environment, especially when you are supposed to magic a solution from a problem that didn't exist. Apple do not play a team game, history shows that. |
Totally agree, I've seen too many comments that make the assumption this is some minor issue that DisplayLink have been dragging their heels on.
This is clearly a breaking change, which has a fundamental impact at an architectural level. DisplayLink are not alone in their products no longer working: In an email to Air Display users, Avatron wrote: "We’re sorry to say that the Air Display Host software does not yet work on macOS 10.13.4. This new version of macOS has made some bold changes to its WindowServer and Metal frameworks, and unfortunately has broken the Air Display Host, as well as all of our competitors. The breakage is severe; it causes an inelegant system crash when you try to connect to any unaccelerated display or USB monitor. We have reported the bug to Apple and are hoping for a fix in macOS 10.13.5. Until Apple issues a fix, we do not advise updating to macOS 10.13.4. Of course Air Display continues to work fine on 10.13.3." Hopefully with enough pressure from the industry and the continued efforts of DisplayLink we will have a permanent solution. Quote:
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"*We recommend staying on macOS 10.13.3* Installing macOS release Version 10.13.4 will cause Duet Display stop functioning after the OS upgrade. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3. We would strongly recommend contacting Apple though their bug reporting (https://developer.apple.com/bug-reporting/). It will help have the bug prioritized if Apple is aware how many people are affected by this issue. We are actively looking into workarounds so that duet is not affected by the macOS bug, and will keep you informed. Please e-mail us if you have any questions. Thank you for using duet." |
Dear DisplayLink macOS users,
We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected. Our team has made some solid progress towards finding a solution which would restore extended display support for multiple DisplayLink displays, in a future release of macOS, but we are unable to provide a timeframe or a date for release of this solution at this time. Meanwhile, we have an interim solution which enables one extended USB display (up to 1080p) on macOS 10.13.4, using AirPlay®. Additional DisplayLink screens will be in cloned mode. DisplayLink driver v4.3 beta 3 is available to download from our website today. Please see the FAQ here on how to enable the DisplayLink AirPlay display for extend or mirror mode. Thank you for your continued patience and we appreciate your feedback and support. |
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Can confirm this works in latest 10.3.5 beta as well. GG guys, great workaround! I can use my 3rd monitor again! Now to wait for the permanent fix that doesn't have to use airport. :) |
4.3 beta 3 works as described, thank you
Good day,
I tried 4.3 beta 3 and confirm it works for me. I don't need anymore to keep my clam-shell open to mirror it to the monitor connected over DisplayLink. My 3rd monitor is 1920x1080, it works over DisplayLink AirPlay as described by the team. Thank you for the next step toward the solution. |
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