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-   -   Displaylink ceases to work in 10.13.4 (https://www.displaylink.org/forum/showthread.php?t=65890)

slvrscoobie 04-25-2018 03:05 PM

Quote:

Originally Posted by AlbanRampon (Post 85835)
Dear DisplayLink macOS users,

As we previously advised, we are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS update, with the latest DisplayLink driver release 4.1 installed.

Extended displays continue to work as expected in macOS 10.13.3 - this is why we recommend remaining on macOS 10.13.3 or earlier at this time. Functionality such as Ethernet and audio, where implemented, is unaffected on macOS update.

DisplayLink has committed significant resources to finding a way to restore extended mode display support in a future release of macOS.
We have made solid progress towards identifying a solution, however our team needs to complete more work before we can communicate a release plan for a driver that will restore extended mode displays.

In the meantime, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode, displays in 10.13.4. Users who have already updated to 10.13.4 should install that driver.

We will update you on this thread as soon as we have further details to share.
Thank you for your continued patience and we appreciate your feedback and support.

Kind regards,
Alban

Hi Alban,
Thanks for the update.
I think MANY of us would be willing to work with DL as even Alpha testers if it helps you know more about what works, what doesn't, and what needs to be addressed as you work out a solution. Many hands make light work.

pattie 04-25-2018 04:11 PM

Quote:

Originally Posted by pasaporte (Post 85834)
Hello,

I can confirm that:

- After removing the beta drivers and reboot
- Download Apple Security update 2018-001
- Install DisplayLink 4.1 Drivers (not beta ones)
- Reboot

Thats was working for me.

Was it working in extended mode?

I appreciate DisplayLink is working on this! Unfortunately I did not realize there was an issue until I had applied Apple's update, and I don't see an easy way to revert the update without wiping the data from my computer (which is a non-starter).

smp999 04-25-2018 05:38 PM

Quote:

Originally Posted by pasaporte (Post 85834)
Hello,

I can confirm that:

- After removing the beta drivers and reboot
- Download Apple Security update 2018-001
- Install DisplayLink 4.1 Drivers (not beta ones)
- Reboot

Thats was working for me.

Did not work for me.

FYI - I registered with this forum just to say thanks to DisplayLink for your attention to this matter. I was going to downgrade my MacOS based on the instructions a few pages back, but the communication from DIsplayLink, I think I will wait a bit longer.

pasaporte 04-25-2018 06:38 PM

Quote:

Originally Posted by smp999 (Post 85842)
Did not work for me.

FYI - I registered with this forum just to say thanks to DisplayLink for your attention to this matter. I was going to downgrade my MacOS based on the instructions a few pages back, but the communication from DIsplayLink, I think I will wait a bit longer.

It work for me just try it with HDMI-HDMI CABLE and yes got extend mode.

pasaporte 04-25-2018 06:43 PM

Quote:

Originally Posted by Carlow202 (Post 85839)
This did not work for me...

Did you tried with HDMI-HDMI cable. That’s was tested in 2 different laptops and was work.

Poly 04-25-2018 11:00 PM

Quote:

Originally Posted by AlbanRampon (Post 85835)

DisplayLink has committed significant resources to finding a way to restore extended mode display support in a future release of macOS.

Thank you for your latest update. Since you wrote "in a future release of macOS", I suppose it will be the 10.13.5 version or a later version?

pacmanbneNL 04-26-2018 08:01 AM

Quote:

Originally Posted by Poly (Post 85845)
Thank you for your latest update. Since you wrote "in a future release of macOS", I suppose it will be the 10.13.5 version or a later version?

I am running 10.13.5 V2 Beta (17F45c) and its not fixed there

Amarriner 04-26-2018 11:37 AM

Quote:

Originally Posted by pasaporte (Post 85834)
Hello,

I can confirm that:

- After removing the beta drivers and reboot
- Download Apple Security update 2018-001
- Install DisplayLink 4.1 Drivers (not beta ones)
- Reboot

Thats was working for me.

I tried this and now my second screen is still a clone of my mac screen but showing half the size.

J.Cornelius 04-26-2018 02:29 PM

Running out of Patience
 
First, let me say that I love Satechi products and have purchased several.

I can not work without two monitors and it now has been several weeks since my monitors stopped working. I had to purchase a couple of dongles to fix the problem but at $69 bucks each, I keep returning them before the return window closes. Enough just fix the problem already!

This is not the first time this has occurred with a MacOS update but hopefully the last. I realize you all are working hard to correct the issue but in the meantime your customers, well at least this one, is running out of patience!

Let's get it done people!

pasaporte 04-26-2018 05:32 PM

Quote:

Originally Posted by Amarriner (Post 85847)
I tried this and now my second screen is still a clone of my mac screen but showing half the size.

If its cloned you need to remove the beta driver, and this way just work with HDMI-HDMI Cable.

Regards,

make dsplyLink gr8t again 04-27-2018 12:47 AM

Please fix this, please.
 
To the good folks at DisplayLink,

I realize there's nothing new to be said here until you fix this issue. I also realize Apple broke it. However, Apple broke this connection in the 10.13.4 beta, so you've known about this for a while. Also, controlling external displays is literally all your product does, and now it doesn't do that, so it's not even really a product anymore, it's just a piece of expensive plastic.

I rely heavily on the "extended screen" feature to do my work and without it, I'm pretty screwed. It's been 3 months since the first post (just on this forum). I know it's complicated, otherwise I assume you or the internet gnomes would have sorted it out by now. I have followed the latest news on this forum daily, in hopes of any good news, however all I have read is DisplayLink placating the concerned citizens of this forum.

As a long time DisplayLink user, it saddens me to ask the other members of this forum, but here it goes: good folks of the extended display world, do you know of any other display extension products out there that can use (1) USB or (2) "Mini DisplayPort output with support for DVI, VGA, and dual-link DVI" ports? -thanks

Needing solution ASAP

tommiy 04-27-2018 08:42 PM

Ahh yes continue to live with the security risks that 10.13.4 identified that existed in 10.13.3 and now even the security patches that have come in 10.13.4 for probably the next x number of months. My security team is no happy with that solution in the enterprise. But hey, if some thing is exploited because your still on 10.13.3 then whose problem is it? Obviously your because you made the decision to stay on 10.13.3 and follow a recommendation.

Its no where near a preferred outcome to remain on 10.13.3 for many months and ignore security updates. This day and age that is simply dangerous.

Okibi 04-29-2018 11:22 PM

G'day Alban,

Thanks for giving an update (more than Apple bother to do although we spend thousands on their PCs).

Happy to buy your devs a coffee if it helps them find a solution faster.

pattie 04-30-2018 08:31 PM

Came looking for an update ...
 
No news in the last week? :/

MC Ren 04-30-2018 11:35 PM

Yeah, would be really nice to get an update. I travel all the time for business, so do my co-workers and we all rely heavily on having dual monitors. We are a bit annoyed on the time it's taking to address the issue.

AlbanRampon 05-01-2018 08:10 AM

Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.

Our team has made some solid progress towards finding a solution which would restore extended display support in a future release of macOS. We are still unable to provide a timeframe or a date for release of this solution.
Meanwhile, we have been developing a partial workaround solution which would add one extended USB display (up to 1080p) on macOS 10.13.4. We are aiming to release a preview version of this driver in around 7 to 10 days. The precise date depends on how the solution performs under deeper and wider testing, and how long it takes to resolve remaining issues. We expect the driver to enable one extended 1080p screen, and one cloned screen connected to a DisplayLink device. There may be some other functional limitations.
The new alpha driver will be posted online as soon as possible.


Until then, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode displays in 10.13.4.

We will update this thread as soon as we have further details to share.
Thank you for your continued patience and we appreciate your feedback and support.

slvrscoobie 05-01-2018 12:36 PM

Quote:

Originally Posted by AlbanRampon (Post 85862)
[B]Meanwhile, we have been developing a partial workaround solution which would add one extended USB display (up to 1080p) on macOS 10.13.4.

Thats all I need! Please hurry! :D

smp999 05-01-2018 12:51 PM

yep - all I need is one extra monitor

paulgee31 05-01-2018 01:58 PM

That will do me just fine.

Poly 05-01-2018 02:12 PM

Quote:

Originally Posted by AlbanRampon (Post 85862)
We expect the driver to enable one extended 1080p screen, and one cloned screen connected to a DisplayLink device. There may be some other functional limitations.

Thanks for the update! At least some progress, but up to 1080p? One extended screen? That doesn't sound very exciting, yet. The beauty of using a DisplayLink docking station was having two extended screens running via a single cable.

I hope the team will be able to restore full functionality soon.

The longer we wait the more likely 10.13.5 will be released and some users, like me, will only be able to update straight to .5 – skipping the .4 version entirely. Please consider that when testing new drivers.

aehsmu 05-01-2018 04:05 PM

One External USB is better than none!
 
Looking forward to the workaround. In my case, that's all that's needed!

Thanks!

make dsplyLink gr8t again 05-01-2018 04:17 PM

Thank you
 
Quote:

Originally Posted by AlbanRampon (Post 85862)
Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.

Our team has made some solid progress towards finding a solution which would restore extended display support in a future release of macOS. We are still unable to provide a timeframe or a date for release of this solution.
Meanwhile, we have been developing a partial workaround solution which would add one extended USB display (up to 1080p) on macOS 10.13.4. We are aiming to release a preview version of this driver in around 7 to 10 days. The precise date depends on how the solution performs under deeper and wider testing, and how long it takes to resolve remaining issues. We expect the driver to enable one extended 1080p screen, and one cloned screen connected to a DisplayLink device. There may be some other functional limitations.
The new alpha driver will be posted online as soon as possible.


Until then, DisplayLink driver 4.3 Beta 2 enables clone mode, but not extended mode displays in 10.13.4.

We will update this thread as soon as we have further details to share.
Thank you for your continued patience and we appreciate your feedback and support.

Thank you DisplayLink. One extended USB display would be great.

J.Cornelius 05-02-2018 12:40 PM

That is complete and utter horse sh$t! Seriously, you may have a solution with a future MacOS update? Really? Maybe one extended monitor? Terrible....

smp999 05-02-2018 01:04 PM

Quote:

Originally Posted by J.Cornelius (Post 85880)
That is complete and utter horse sh$t! Seriously, you may have a solution with a future MacOS update? Really? Maybe one extended monitor? Terrible....

Yeah - until you know more about the details as to why this happened, I wouldn't be casting blame at DisplayLink.

Alanant 05-02-2018 06:14 PM

No change in 10.13.5 Beta 3.

MC Ren 05-03-2018 12:18 AM

Quote:

Originally Posted by J.Cornelius (Post 85880)
That is complete and utter horse sh$t! Seriously, you may have a solution with a future MacOS update? Really? Maybe one extended monitor? Terrible....

I'm with you. They may have a solution in 7-10 days, that is total BS. Fix the issue already, it's gone on long enough.

Poly 05-03-2018 01:57 AM

Quote:

Originally Posted by MC Ren (Post 85884)
I'm with you. They may have a solution in 7-10 days, that is total BS. Fix the issue already, it's gone on long enough.

I guess we all agree. Just four weeks away from the 10.13.5 release – possibly during the WWDC or shortly after – and there is still no solid fix. :(

Dear DisplayLink devs, hopefully, you'll be at WWDC and address this mess directly to Craig Federighi and Tim Cook. :p

jizquierdo 05-04-2018 05:39 AM

Quote:

Originally Posted by J.Cornelius (Post 85880)
That is complete and utter horse sh$t! Seriously, you may have a solution with a future MacOS update? Really? Maybe one extended monitor? Terrible....

Please, DisplayLink guys, let's finish this torture. I have my three Dell 27" screens claiming for a solution. mirror them or extend one of them means nothing and of course doesn't help

aehsmu 05-04-2018 02:33 PM

10.13.5 Beta - Driver to test?
 
Developer beta installed.

Anything for us to try?

State_from_Jake_Farm 05-04-2018 04:04 PM

Status please...
 
So..https://i.imgflip.com/29nb4o.jpg

pattie 05-04-2018 05:45 PM

About to give up
 
... and buy a new monitor to replace the monitor I bought less than 3 months ago 😡

Poly 05-04-2018 05:47 PM

https://media.giphy.com/media/1z1OvWrH7lYkg/giphy.gif

Smash your external monitors, problem fixed! :D

State_from_Jake_Farm 05-04-2018 06:26 PM

Quote:

Originally Posted by Poly (Post 85893)
https://media.giphy.com/media/1z1OvWrH7lYkg/giphy.gif

Smash your external monitors, problem fixed! :D

It worked! Thank you

wadib 05-07-2018 08:41 AM

Waiting Waiting Waiting
 
Waiting for new display
Thanks

John Williams 05-08-2018 12:26 AM

Thanks DisplayLink f*&@k Apple
 
Seriously the fanboi is strong on this thread.

According to most people here, Apple has no accountability for its changes, it can do what it wants and then we can rant at other software houses at any breaking changes. Sorry guys that's not how software development works unless your a maverick.

Displaylink compatibility is not a feature, its a core expectation of users including me. We are not comparing DisplayLink to a breaking change in a computer game. The footprint of DisplayLink across enterprise and small shops is massive. What the heck is Apple's testing procedure? Absolutely nothing beyond their own blinkered view of the world.

Yes DisplayLink have had 30 days preview of this and they should have been quicker to the draw explaining there are some serious breaking changes here, but what do we get from Apple, nothing, no response, a nonchalant shrug of the shoulders.

Sadly I have to use Apple for some development work but these guys treat their customers like dirt, problem is people seem to enjoy it.

To the DisplayLink devs keep up the work, I know what its like working on something in a pressure cooker environment, especially when you are supposed to magic a solution from a problem that didn't exist. Apple do not play a team game, history shows that.

paulgee31 05-08-2018 07:51 AM

Totally agree, I've seen too many comments that make the assumption this is some minor issue that DisplayLink have been dragging their heels on.

This is clearly a breaking change, which has a fundamental impact at an architectural level. DisplayLink are not alone in their products no longer working:

In an email to Air Display users, Avatron wrote:

"We’re sorry to say that the Air Display Host software does not yet work on macOS 10.13.4. This new version of macOS has made some bold changes to its WindowServer and Metal frameworks, and unfortunately has broken the Air Display Host, as well as all of our competitors. The breakage is severe; it causes an inelegant system crash when you try to connect to any unaccelerated display or USB monitor. We have reported the bug to Apple and are hoping for a fix in macOS 10.13.5.

Until Apple issues a fix, we do not advise updating to macOS 10.13.4. Of course Air Display continues to work fine on 10.13.3."

Hopefully with enough pressure from the industry and the continued efforts of DisplayLink we will have a permanent solution.


Quote:

Originally Posted by John Williams (Post 85901)
Seriously the fanboi is strong on this thread.

According to most people here, Apple has no accountability for its changes, it can do what it wants and then we can rant at other software houses at any breaking changes. Sorry guys that's not how software development works unless your a maverick.

Displaylink compatibility is not a feature, its a core expectation of users including me. We are not comparing DisplayLink to a breaking change in a computer game. The footprint of DisplayLink across enterprise and small shops is massive. What the heck is Apple's testing procedure? Absolutely nothing beyond their own blinkered view of the world.

Yes DisplayLink have had 30 days preview of this and they should have been quicker to the draw explaining there are some serious breaking changes here, but what do we get from Apple, nothing, no response, a nonchalant shrug of the shoulders.

Sadly I have to use Apple for some development work but these guys treat their customers like dirt, problem is people seem to enjoy it.

To the DisplayLink devs keep up the work, I know what its like working on something in a pressure cooker environment, especially when you are supposed to magic a solution from a problem that didn't exist. Apple do not play a team game, history shows that.


slvrscoobie 05-08-2018 02:33 PM

Quote:

Originally Posted by paulgee31 (Post 85903)
Totally agree, I've seen too many comments that make the assumption this is some minor issue that DisplayLink have been dragging their heels on.

This is clearly a breaking change, which has a fundamental impact at an architectural level. DisplayLink are not alone in their products no longer working:

In an email to Air Display users, Avatron wrote:

"We’re sorry to say that the Air Display Host software does not yet work on macOS 10.13.4. This new version of macOS has made some bold changes to its WindowServer and Metal frameworks, and unfortunately has broken the Air Display Host, as well as all of our competitors. The breakage is severe; it causes an inelegant system crash when you try to connect to any unaccelerated display or USB monitor. We have reported the bug to Apple and are hoping for a fix in macOS 10.13.5.

Until Apple issues a fix, we do not advise updating to macOS 10.13.4. Of course Air Display continues to work fine on 10.13.3."

Hopefully with enough pressure from the industry and the continued efforts of DisplayLink we will have a permanent solution.

Same over at Duet, they still recommend sticking to 13.3 for now.
"*We recommend staying on macOS 10.13.3*



Installing macOS release Version 10.13.4 will cause Duet Display stop functioning after the OS upgrade. We have alerted Apple to this issue and are working hard to find a resolution. These features continue to work as expected in 10.13.3.


We would strongly recommend contacting Apple though their bug reporting (https://developer.apple.com/bug-reporting/). It will help have the bug prioritized if Apple is aware how many people are affected by this issue.



We are actively looking into workarounds so that duet is not affected by the macOS bug, and will keep you informed. Please e-mail us if you have any questions. Thank you for using duet."

AlbanRampon 05-08-2018 03:43 PM

Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.

Our team has made some solid progress towards finding a solution which would restore extended display support for multiple DisplayLink displays, in a future release of macOS, but we are unable to provide a timeframe or a date for release of this solution at this time.

Meanwhile, we have an interim solution which enables one extended USB display (up to 1080p) on macOS 10.13.4, using AirPlay®. Additional DisplayLink screens will be in cloned mode. DisplayLink driver v4.3 beta 3 is available to download from our website today.

Please see the FAQ here on how to enable the DisplayLink AirPlay display for extend or mirror mode.

Thank you for your continued patience and we appreciate your feedback and support.

toastido 05-08-2018 04:33 PM

Quote:

Originally Posted by AlbanRampon (Post 85908)
Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver release 4.1 installed. Extended displays continue to work as expected in macOS 10.13.3, and we recommend that you stay on macOS 10.13.3 or earlier if you require this feature, and have not already upgraded. Functionality such as Ethernet and audio, where implemented, is unaffected.

Our team has made some solid progress towards finding a solution which would restore extended display support for multiple DisplayLink displays, in a future release of macOS, but we are unable to provide a timeframe or a date for release of this solution at this time.

Meanwhile, we have an interim solution which enables one extended USB display (up to 1080p) on macOS 10.13.4, using AirPlay®. Additional DisplayLink screens will be in cloned mode. DisplayLink driver v4.3 beta 3 is available to download from our website today.

Please see the FAQ here on how to enable the DisplayLink AirPlay display for extend or mirror mode.

Thank you for your continued patience and we appreciate your feedback and support.


Can confirm this works in latest 10.3.5 beta as well. GG guys, great workaround! I can use my 3rd monitor again!

Now to wait for the permanent fix that doesn't have to use airport. :)

strim 05-08-2018 04:45 PM

4.3 beta 3 works as described, thank you
 
Good day,

I tried 4.3 beta 3 and confirm it works for me. I don't need anymore to keep my clam-shell open to mirror it to the monitor connected over DisplayLink. My 3rd monitor is 1920x1080, it works over DisplayLink AirPlay as described by the team. Thank you for the next step toward the solution.


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