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Old 01-26-2018, 06:36 PM   #1
sheafoley
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Default Displaylink ceases to work in 10.13.4

Just updated to 10.13.4 (beta) and my display link has ceased to work.

I have uninstalled and re-installed the latest version.

It seems that my monitor recognizes a signal (as it doesn't go to sleep) but it is not getting picture nor does it show in the 'arrangement' tab for my display preferences.

If anyone has any insight, it would be greatly appreciated.

Thanks,
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Old 01-26-2018, 09:52 PM   #2
rd123
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Default same problem

Same problem here. Also tried un and re-installing without luck.
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Old 01-27-2018, 08:58 AM   #3
dizash
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Quote:
Originally Posted by rd123 View Post
Same problem here. Also tried un and re-installing without luck.
Same problem here too. Interestingly enough, if I take a screen shot (cmd+shift+4) the screen shot of the displylink connected monitor shows the screen as it's supposed to. I only see that in the screen shot. Otherwise the. screen is solid lime green - a new problem, not like any I've had before. Also none of the tricks that have previously worked helped (like force quitting displaylink user agent or displaylink manager in activity monitor, etc).
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Old 01-27-2018, 05:01 PM   #4
Carlo
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Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Carlo
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Old 01-27-2018, 05:32 PM   #5
mmoney13
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Default Machine Specs

I am having the same Yellow Screens issue with 10.13.4 Beta.

My machine is a MacBook Pro 13 2017
3.5GHz Intel Core i7
16GB Ram
Intel Iris Plus Graphics 650 1536MB

2 Monitors are LG 43 4K

Using the USB-c Targus Dual 4K Port Replicator
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Old 01-27-2018, 05:44 PM   #6
GaryK
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Default Same Issue

Hi,

I've got the same problem on 10.13.4 beta. I initially had a yellow screen and cursor. Now there's just nothing - that second screen isn't being recognised.

Please help!
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Old 01-27-2018, 10:14 PM   #7
RGloverii
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Hi. Same issue for me with 10.13.4 beta.

I have a 2016 MacBook with two Asus MB168B+ monitors. After upgrading to the Mac OS beta, the monitors are completely not recognized by the Mac. They do not show up under Displays, and they do not power themselves on when the Mac is connected to them.

I deinstalled the Displaylink driver and reinstalled, with no change.

Please let me know if any logs are needed to help diagnose the root cause.

Thanks!

2016 MacBook
1.2 GHz M5
8GB RAM
Dell WD15 USB-C docking station
2x Asus MB168B+ monitors

Last edited by RGloverii; 01-27-2018 at 10:16 PM.
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Old 01-28-2018, 03:22 AM   #8
Alanant
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Its also affecting me. My two external monitors are showing yellow screens with the mouse cursor. The inbuilt display works with or without the Display Link device connected, however it is having its own issues including application flickering and ghosting.

10.13.4 Beta (17E139j)
Macbook Pro 13 inch 2017
Intel Iris Plus Graphics 640 1536 MB

Update - I can confirm that after uninstalling Displaylink the inbuilt display no longer flickers.

Last edited by Alanant; 01-28-2018 at 07:06 PM.
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Old 01-29-2018, 08:55 AM   #9
anderslu
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No external screens visible in macOs here as well.

Using a MacBook Pro 15-inch, 2017
2.8 GHz i7
16GB RAM
Intel HD 630 / AMD Radeon Pro 555
Targus DOCK177USZ
2x Lenovo T2334pA monitors

Last edited by anderslu; 01-29-2018 at 08:58 AM.
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Old 01-29-2018, 01:18 PM   #10
slvrscoobie
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same here, one displayport monitor working fine, displaylink is all yellow, but i do see the mouse cursor.
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