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-   -   Displaylink ceases to work in 10.13.4 (https://www.displaylink.org/forum/showthread.php?t=65890)

Wozzy 06-04-2018 09:34 AM

4.3 beta 5 all working.

Res is still stuck at 1080p but you can install a 3rd party tool to switch the res

Shareware
http://www.madrau.com/srx_download/download.html

Free
https://github.com/avibrazil/RDM

DisplayLink - are you able to incorporate the above into DL?

Neo.aka.Darkman 06-04-2018 11:24 PM

DisplayLink Driver v.4.3 beta 5 on 10.14 Beta 1 is only in clone mode. No matter if AirPlay is active.

UPD: After reboot I have options to use one DisplayLink Monitor as extended Display and another as cloned display

pacmanbneNL 06-05-2018 06:34 AM

macOS Mojave provides no miracle fix
 
Was hoping that the macOS Mojave would be the miracle fix but sadly No, Same problems still persist. I guess the upside is at least display link beta5 still works as a band aid.

daan 06-05-2018 07:44 AM

Quote:

Originally Posted by Wozzy (Post 86114)
4.3 beta 5 all working.

Res is still stuck at 1080p but you can install a 3rd party tool to switch the res

Shareware
http://www.madrau.com/srx_download/download.html

Free
https://github.com/avibrazil/RDM

DisplayLink - are you able to incorporate the above into DL?

Will those tools enable 1600x1200?
And rotation?

Schrooten 06-05-2018 09:32 AM

Great tip about the resolution ! I use a different tool ( https://github.com/Eun/DisableMonitor ) to set the resolution of my external screen, but 2560x1440 works great, while my macbook air has normal resolution.

GlennBruy 06-05-2018 10:50 AM

Beta 5 not working
 
Beta 5 made it worse again for me. No mirroring possible. sigh…

RainbowShooter 06-05-2018 12:32 PM

Quote:

Originally Posted by daan (Post 86124)
Will those tools enable 1600x1200?
And rotation?

I don't think any of the current solutions support rotation, unfortunately.

MC Ren 06-06-2018 12:23 AM

Quote:

Originally Posted by GlennBruy (Post 86127)
Beta 5 made it worse again for me. No mirroring possible. sigh…

I thought the same, uninstall, reboot, reinstall. I had to do that to get beta 5 to work.

paultzirides 06-06-2018 04:06 PM

Not yet
 
Quote:

Originally Posted by pacmanbneNL (Post 86122)
Was hoping that the macOS Mojave would be the miracle fix but sadly No, Same problems still persist. I guess the upside is at least display link beta5 still works as a band aid.

Mojave is still firmly in beta territory, and you can expect significant changes between now and the final release. Beta OS releases are never a magic bullet.

AlbanRampon 06-06-2018 09:23 PM

Update: June 6th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.

DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer preview, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.

Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology across the organisation, we truly understand how disruptive this loss of functionality affecting the full ecosystem is. However, we are still unable to provide a time-frame or a date for release of this solution today. We will provide an update on this thread as soon as we are able.

Thank you for your extended patience. We appreciate your feedback and support.

Kind regards,
Alban

tommiy 06-06-2018 10:01 PM

Thanks for the continuing little to no information on any progress.

After half a year of the product no longer functioning on Macs I think we can the time of death as being back at the first beta of 1013.4.

Its obvious that there will be no progress to return the original capabilities on DisplayLink to Mac users and that we all just need to find another solution.

Appears that the security certificate for this site has also now expired and chrome, safari now state that the Site is untrustworthy.

Wozzy 06-07-2018 08:13 AM

Quote:

Originally Posted by tommiy (Post 86137)
Thanks for the continuing little to no information on any progress.

After half a year of the product no longer functioning on Macs I think we can the time of death as being back at the first beta of 1013.4.

Its obvious that there will be no progress to return the original capabilities on DisplayLink to Mac users and that we all just need to find another solution.

Appears that the security certificate for this site has also now expired and chrome, safari now state that the Site is untrustworthy.

I noticed this. DL certainly taking the eye off the ball here.

When will we see a final product.

aehsmu 06-07-2018 02:41 PM

Beta works with mac OS Mojave dev. beta
 
I am an Apple Developer and installed the first beta of macOS Mojave.

The current DL beta does support one external monitor as described for High Sierra.

At least the current workaround will function with the next version of macOS.

Thank you DL, for your on-going efforts.

MC Ren 06-08-2018 12:03 PM

Quote:

Originally Posted by AlbanRampon (Post 86136)
Update: June 6th
Dear DisplayLink macOS users,

Our team made solid progress towards finding a solution

Thank you for your extended patience. We appreciate your feedback and support.

Kind regards,
Alban

Solid progress? It's been over 5 months, I would not consider that solid progress. This is ridiculous.

Poly 06-08-2018 06:19 PM

Any updates or hopes regarding macOS 10.4 Mojave functionality ?

By the way, your SSL Certificate expired and the main www.displaylink.com website is down! What's going on?

Does DisplayLink still exist as a company?

https://preview.ibb.co/gsMGOT/2018_06_06_16_53_43.jpg


UPDATE: Seems to be fixed. A new SSL certificate was issued. But you still need to make www.displaylink.com run via HTTPS://

tommiy 06-08-2018 08:04 PM

Has anyone found an alternative to doing multiple extended monitors from a MAC at a reasonable price and greater than 1080? Need to migrate away from Displaylink to use my second monitor effectively.

daan 06-09-2018 08:07 PM

Quote:

Originally Posted by tommiy (Post 86153)
Has anyone found an alternative to doing multiple extended monitors from a MAC at a reasonable price and greater than 1080? Need to migrate away from Displaylink to use my second monitor effectively.

Reasonable price is relative but the Sonnet Breakaway Puck is an alternative.

Poly 06-10-2018 01:44 AM

Quote:

Originally Posted by daan (Post 86155)
Reasonable price is relative but the Sonnet Breakaway Puck is an alternative.

It's not really an alternative, it's an eGPU and thus it requires a Thunderbolt 3 port. If you do have a Thunderbolt 3 port, you probably have 2-4 ports already and can conveniently connect your external screens directly, or you can use a port splitter and run two screens off one port. Latest MacBook Pros utilize Thunderbolt 3 ports only.

Not so much the single MacBook 12" port that is unfortunately only a USB 3 (5Gbit/s) port with a USB-C connector. Apple decided not to include the Alpine Ridge TB3 controller at the time of MacBook 12" release. Thus, DisplayLink was the only working solution for extended dual screen support. :(

Also nowadays, in enterprise environments there are often standardized work desks and meeting rooms that just have a single USB cord attached to a (hidden) port replicator utilizing DisplayLink technology to prevent staff ripping various cables apart and leave a mess after. That single cord solution works very well with Windows PCs but not so much with Macs anymore. :mad:

At home you can pretty much do what you want! Get a new Mac (with TB3 ports) or use e.g. a Matrox DualHead2Go adaptor for older Mac models or whatever. I'm stressing the struggle in enterprise environments here since the DisplayLink support was abruptly terminated by Apple with 10.13.4.

I'm tired of waiting and have rising concerns regarding security while keeping my Mac on macOS 10.13.3. Let's just hope that the DisplayLink team is working fast towards a solid solution.

daan 06-10-2018 11:20 AM

Quote:

Originally Posted by Poly (Post 86156)
It's not really an alternative, it's an eGPU and thus it requires a Thunderbolt 3 port. If you do have a Thunderbolt 3 port, you probably have 2-4 ports already and can conveniently connect your external screens directly, or you can use a port splitter and run two screens off one port. Latest MacBook Pros utilize Thunderbolt 3 ports only.

Not so much the single MacBook 12" port that is unfortunately only a USB 3 (5Gbit/s) port with a USB-C connector. Apple decided not to include the Alpine Ridge TB3 controller at the time of MacBook 12" release. Thus, DisplayLink was the only working solution for extended dual screen support. :(

Also nowadays, in enterprise environments there are often standardized work desks and meeting rooms that just have a single USB cord attached to a (hidden) port replicator utilizing DisplayLink technology to prevent staff ripping various cables apart and leave a mess after. That single cord solution works very well with Windows PCs but not so much with Macs anymore. :mad:

At home you can pretty much do what you want! Get a new Mac (with TB3 ports) or use e.g. a Matrox DualHead2Go adaptor for older Mac models or whatever. I'm stressing the struggle in enterprise environments here since the DisplayLink support was abruptly terminated by Apple with 10.13.4.

I'm tired of waiting and have rising concerns regarding security while keeping my Mac on macOS 10.13.3. Let's just hope that the DisplayLink team is working fast towards a solid solution.

It's not an alternative in your use case. But it is an alternative to other use cases as stated in the question I answered.

As such it might also work as an incentive for DisplayLink to fix their product support before people jump ship.

justaskingaquestion 06-10-2018 04:14 PM

Does this apply to new MBP with TB3 ports?
 
I have one of the newest MBP 15in with TB3 ports, and I've been sticking with MacOS 10.13.3 ever since this problem emerged for fear of losing my display. Looking into it again, I see some confusing reports about whether this problem only exists for older models or if it is an issue for me as well. Can somebody help clarify?

I have

2017 MBP 15in with 4 TB3
Dell P2715Q 4k display, though I've been running it at 2560x1440 because everything is too small otherwise (I've only ever connected to this display via DisplayLink so I don't know if directly connecting gives me any more flexibility here)
I also use DisplayLink for mouse/keyboard/ethernet
I used to use DisplayLink for audio, though I've found that to be a very poor quality connection, especially when the computer is doing any heavy lifting.

With this setup, if I upgrade to 10.13.4 or later, will I still have to use the workaround via AirDisplay? If so, will I be able to use 2560x1440?

If I am limited to 1080p, does anybody have any recommendations for alternate hardware/hubs that can meet my needs in newer MacOS? When I bought this late last year I thought DisplayLink was the ticket, but maybe not?

Poly 06-10-2018 06:20 PM

Quote:

Originally Posted by justaskingaquestion (Post 86159)
I have one of the newest MBP 15in with TB3 ports, and I've been sticking with MacOS 10.13.3 ever since this problem emerged for fear of losing my display. Looking into it again, I see some confusing reports about whether this problem only exists for older models or if it is an issue for me as well. Can somebody help clarify?

I have

2017 MBP 15in with 4 TB3
Dell P2715Q 4k display, though I've been running it at 2560x1440 because everything is too small otherwise (I've only ever connected to this display via DisplayLink so I don't know if directly connecting gives me any more flexibility here)
I also use DisplayLink for mouse/keyboard/ethernet
I used to use DisplayLink for audio, though I've found that to be a very poor quality connection, especially when the computer is doing any heavy lifting.

With this setup, if I upgrade to 10.13.4 or later, will I still have to use the workaround via AirDisplay? If so, will I be able to use 2560x1440?

If I am limited to 1080p, does anybody have any recommendations for alternate hardware/hubs that can meet my needs in newer MacOS? When I bought this late last year I thought DisplayLink was the ticket, but maybe not?

Of course you can connect your 4k display directly to the Mac either via TB3-to-DisplayPort or TB3-to-HDMI dongle. It gives you more flexibility and probably a higher refresh rate at 60Hz if you choose DisplayPort. Adapters can be purchased from Apple or 3rd party vendors via an online shop of your choice.

If you upgrade to 10.13.5 (.4 is deprecated) and you still want to connect your monitor via DisplayLink then you won't be able to run your screen at 4k or hi-dpi scaled resolutions (e.g. 2560x1440). The current beta driver is a poor workaround and provides only two inferior options, clone mode and extended (2nd) AirPlay display that is limited to 1080p – a terrible resolution choice for a 4k display. Other ports such as USB, Ethernet and audio won't be affected after upgrade.

jac43 06-12-2018 01:46 AM

still can't connect to Mac
 
Just updated my OS in the forlorn hope this issue would be fixed. Seems though Display Link doesn't have an Apple ID. Also, the options in the Settings/Privacy no longer allows for the use of non-id software/apps though the apple website shows that it can :-( Macbook Air 1914.

I purchased the Asus USB display for use while travelling - time to discard I am sad to say.

Schrooten 06-12-2018 06:05 AM

Quote:

Originally Posted by Poly (Post 86160)
The current beta driver is a poor workaround and provides only two inferior options, clone mode and extended (2nd) AirPlay display that is limited to 1080p – a terrible resolution choice for a 4k display.

you can use an external app to set the resolution of your 4K display. Its not limited to 1080p. Works great on my macbook air with an external fujitsu display.

alex-swiftify 06-12-2018 08:35 AM

Quote:

Originally Posted by Schrooten (Post 86168)
you can use an external app to set the resolution of your 4K display. Its not limited to 1080p. Works great on my macbook air with an external fujitsu display.

Which one?
I am yet trying to figure out a workaround to achieve a native (1366x768) resolution for the ASUS MB168B display, while the closest I can get while holding down the Option key inside System Preferences -> Displays is 1024x768.
Tried SwitchResX, as well as the following guide with no luck so far.

P.S. Tools like RDM or DisableMonitor also do not list the native 1366x768 resolution:
http://take.ms/ISfgM

AlbanRampon 06-12-2018 12:03 PM

Update: June 12th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3 and below.
Functionality such as Ethernet and audio, where implemented, is unaffected.

DisplayLink driver v4.3 beta 5 currently provides an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, 10.13.5 and 10.14 first developer preview, using Apple AirPlay® on machines with that feature. All additional DisplayLink screens will be cloning the primary display.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.

Our team made solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS. As daily users of the technology ourselves, we truly understand how disruptive this loss of functionality affecting the full ecosystem can be. Despite getting close to being able to communicate more about progress and roll out, we are still unable to provide a time-frame or a date for release of this solution today. We will provide an update on this thread as soon as we are able.

Thank you for your extended patience. We appreciate your feedback and support.

Kind regards,
Alban

donluca 06-12-2018 12:22 PM

Dear Alban,

thank you for the update. I'm using the latest beta on Mac OS 10.13.5 and it's working and I can finally extend my desktop again.

I still have one major issue, though: There are no ways to rotate the screen and I have my screen in portrait mode.

I have tried everything, pressing CMD+Option while clicking monitor, using external softwares, etc..., to no avail.

One of the software I've used said that the monitor didn't support rotation which is not true because before I could rotate the monitor without problems.

Please try looking into this, although I'm afraid this could be an Airplay limitation.

Thanks

AlbanRampon 06-12-2018 12:32 PM

Quote:

Originally Posted by donluca (Post 86172)
Dear Alban,

thank you for the update. I'm using the latest beta on Mac OS 10.13.5 and it's working and I can finally extend my desktop again.

I still have one major issue, though: There are no ways to rotate the screen and I have my screen in portrait mode.

I have tried everything, pressing CMD+Option while clicking monitor, using external softwares, etc..., to no avail.

One of the software I've used said that the monitor didn't support rotation which is not true because before I could rotate the monitor without problems.

Please try looking into this, although I'm afraid this could be an Airplay limitation.

Thanks

Thank you for your message DonLuca,
Unfortunately, you are correct and rotation is not available on AirPlay.

Poly 06-12-2018 03:37 PM

Quote:

Originally Posted by AlbanRampon (Post 86173)
Thank you for your message DonLuca,
Unfortunately, you are correct and rotation is not available on AirPlay.

Hello Alban,

if you eventually roll out that precious fix, will it still be utilizing AirPlay i.e. no rotation?

Did the team have a chance to speed up progress by attending WWDC?


Keeping fingers crossed for a soon fix!

https://media.giphy.com/media/l0NwNr...JCx2/giphy.gif

Mr.T. 06-12-2018 05:18 PM

I installed the 10.13.5 today and I am able to use AirPlay now, where as before DisplayLink would not show up in the list of AirPlay options. Still not the solution I was hoping for, but it eliminates the extra cable running to my MBP for now.

rmandelbaum 06-12-2018 06:55 PM

Is there a email list to get on so we know when it is released?

Also if I were using Apple displays would this work without the driver.

donluca 06-12-2018 07:46 PM

Quote:

Originally Posted by AlbanRampon (Post 86173)
Thank you for your message DonLuca,
Unfortunately, you are correct and rotation is not available on AirPlay.

I feared that would be the problem. So it's not an issue which can be solved since it's a limitation of the AirPlay protocol.

Hopefully you'll manage to come up with a good solution.
Thankfully the displaylink was my fourth monitor which served as a remote control for my Android smartphone, so it's not a huge loss, but since I've paid for the device, I really hope this will get sorted out soon (it's been almost 6 months, time flies).

86celticsrule 06-13-2018 04:24 PM

Will AirPlay be the solution?
 
I'm curious if AirPlay will be the tool used in the ultimate solution. I have a dozen users on the same network trying to use the AirPlay solution and this driver works for one reboot if you're lucky. Will the adapter work as it did in the past? In other words, are these betas more like a release candidate or a quick patch to try?

donluca 06-13-2018 04:38 PM

I think Airplay is more like an emergency solution than anything else.

I also get *very* random behavior every time I boot my Mac.

Sometime it works, sometime it messes up all my screens, sometime it just doesn't work at all.

As of now I've just thrown my displaylink device in a drawer and will wait until a better solution comes up.

EDIT: I've read that someone here in this thread is using the Mojave beta. If you read this, can you tell me if they added the option to rotate the screen on Airplay displays? Thanks.

Chris 100 06-13-2018 07:10 PM

4.3 Beta 5 is causing loss of mouse control when the system wakes up from sleep. Its so bad I cannot even control it long enough to choose "restart" from the apple menu.

Had to disable the user agent, but now it is necessary to re-plug the monitor each time system wakes up.

Going to look and see if 4.3 Beta 3 is still around -- didn't have those problems with that version.

State_from_Jake_Farm 06-14-2018 01:39 PM

Quote:

Originally Posted by Chris 100 (Post 86184)
4.3 Beta 5 is causing loss of mouse control when the system wakes up from sleep. Its so bad I cannot even control it long enough to choose "restart" from the apple menu.

Had to disable the user agent, but now it is necessary to re-plug the monitor each time system wakes up.

Going to look and see if 4.3 Beta 3 is still around -- didn't have those problems with that version.

The exact same issue occurs on my Macbook Pro as well. I had to force-shutdown my computer as I couldn't reboot or select and Finder options (including keyboard shortcuts) without the Airplay / DisplayLink agent repeatedly attempting to connect.

AlbanRampon 06-14-2018 02:56 PM

Quote:

Originally Posted by donluca (Post 86181)
I think Airplay is more like an emergency solution than anything else.

I also get *very* random behavior every time I boot my Mac.

Sometime it works, sometime it messes up all my screens, sometime it just doesn't work at all.

As of now I've just thrown my displaylink device in a drawer and will wait until a better solution comes up.

EDIT: I've read that someone here in this thread is using the Mojave beta. If you read this, can you tell me if they added the option to rotate the screen on Airplay displays? Thanks.

You are correct, we never considered AirPlay as a permanent solution because of its limitations. We even hesitated enabling this, but we believe having something temporary with limitations is better than nothing at all.
The very first developer preview of Mojave does not bring any change in this area.

Kind regards,
Alban

MAC 06-14-2018 03:31 PM

After waiting all this while, and deliberating I just decided to go back to Sierra. Today, took the time to do it and about 6 hours later I have got my display link monitors all back and happily working.

I know it sucks, but I would rather have my monitors than wait for ever.

Neo.aka.Darkman 06-14-2018 10:20 PM

Quote:

Originally Posted by donluca (Post 86181)
EDIT: I've read that someone here in this thread is using the Mojave beta. If you read this, can you tell me if they added the option to rotate the screen on Airplay displays? Thanks.

still no rotate option in mojave.

tommiy 06-16-2018 08:22 PM

So nothing in Mojave to fix display link problems on MAC. That means at the very best to align with the Displaylink release that the issue would be fixed in a Apple release is the one past Mojave. Its obvious this is never going to work on a Mac again and if it is then DisplayLink should be able to say when. The wording of an apple release to fix it simply means that they can not do anything. Think everyone that still has one of these will be waiting a very long time....probably at least another year. After all its already been 6 months since DisplayLink knew that this would not work with 10.13.4.

Glad I got rid of mine months ago now when the first release with that wading came out....that sealed the position.

NikoNorth 06-18-2018 05:50 AM

This is a joke...
 
Stop blaming Apple and put money into fixing your driver.
If you can't fix this, I want my money back.
Or maybe we should consider gathering all owners and build a lawsuit. This is a work tool and it has greatly hurt my productivity.

Please fix this, don't wait for Apple.
It's hardware and software, nothing is impossible.

Niko


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