The thing keeps disconnecting and reconnecting every 5 seconds
 

Hello
I just got my displaylink thingie and it worked for the first time but after a
while when i got back to my computer i noticed that all my screens are flickering
so i opened the display details in win7 to show me how many screens are
connected and the thing keeps disconnecting and reconnecting about every
5 seconds non stop.

I tried installing the latest driver and nothing.

Tried disconnecting the unit from the usb socket and reconnecting and still nothing...

Any ideas?

Thanks,
Roi.

Anyone?
bumping...

Hi,

Please run through this guide for general troubleshooting tips:
http://www.displaylink.org/forum/showthread.php?t=896

To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269
As soon as the issue is seen again, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

If it is the USB that keeps connecting/disconnecting, this can be due to a lack of USB power. Is it connected directly to the PC? and the PC is not on battery?

Wim

Thanks alot guys, for some reason it works now without me doing anything special...I hope it stay this way...
Thanks alot.

I highly doubt it, you would be the first one to have solved this USB issue

Well, It isn't solved :(
The thing keeps connecting and disconnecting every 3 seconds and never
stops...
The green light turns on for a few seconds and then back off...

It's not a laptop, tried a few different USB ports (not on a USB hub, straight
to the computer).

What is up with that?

Hi,

To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

JamesH, I did this and sent you the file for this exact same issue, I never heard from you since. The file is here:
http://www.displaylink.org/forum/sho...85&postcount=9

This needs to be fixed as I am having the exact same problem on 4 different Surface 2 Pros. Never had a problem with this on Windows 8. Only on Windows 8.1. You are not alone rg12 :(