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-   -   USB 3.0 Dual Video Adapter stopped working! (https://www.displaylink.org/forum/showthread.php?t=62003)

Kitson 09-12-2013 05:57 PM

USB 3.0 Dual Video Adapter stopped working!
 
Has been using Targus USB3.0 Video Adapter for the past year & it stopped working 1 week ago.

I'm using Asus G73S running on Windows 7

JamesH 09-13-2013 02:15 PM

Hi,

Please run through this troubleshooting guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

Kitson 09-17-2013 12:57 PM

Downloaded driver but DLL fault prevented the driver from loading
 
2 Attachment(s)
Hi James,
I've downloaded driver but unable to activate it due DLL corruption or something. Please help

JamesH 09-17-2013 03:20 PM

Hi,

I can't make out what the error messages are from the images - can you post them?

Thanks,
James


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