Forum: Windows Software
08-11-2016, 09:55 AM
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Replies: 11
Views: 14,343
Hello Andy,
I suspect some interaction with...
Hello Andy,
I suspect some interaction with Windows Update mechanism. Can I ask you try exactly the same scenario but without internet connection (or preferably any network connection)? Of course...
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Forum: Windows Software
01-20-2016, 09:44 AM
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Replies: 4
Views: 7,282
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Forum: Windows Software
11-06-2015, 11:37 AM
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Replies: 3
Views: 6,466
Hello FelR,
it is not normal that tray icon is...
Hello FelR,
it is not normal that tray icon is not visible of course. Can you try to open process monitor and kill DisplayLinkUI.exe? It should be started again automatically.
If this process is...
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Forum: Windows Software
11-06-2015, 07:20 AM
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Replies: 3
Views: 7,416
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Forum: Windows Software
11-05-2015, 01:12 PM
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Replies: 1
Views: 12,941
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Forum: Windows Software
11-05-2015, 11:24 AM
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Replies: 2
Views: 6,057
Hello,
thank you for contacting us.
We...
Hello,
thank you for contacting us.
We know this problem - it is caused by error in Windows which is fixed in "day zero package" - update released soon after RTM.
Unfortunately this update...
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Forum: Windows Software
11-05-2015, 11:20 AM
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Replies: 6
Views: 13,832
Thank you for contacting us. Your logs shows a...
Thank you for contacting us. Your logs shows a lot of USB errors, which usually points to hardware problem with the device (USB hub to be precise).
Please contact Dell directly or the shop you have...
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Forum: Windows Software
07-16-2015, 07:57 AM
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Replies: 7
Views: 12,025
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Forum: Windows Software
07-06-2015, 08:28 AM
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Replies: 1
Views: 5,639
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Forum: Windows Software
07-06-2015, 08:21 AM
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Replies: 9
Views: 10,284
Hi Osvit,
can I ask you to:
1. set value...
Hi Osvit,
can I ask you to:
1. set value LargeScreenBoostCapable to "false" under HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core\ in Windows Registry
2. Reboot computer
3. Check if issue still...
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Forum: Windows Software
06-22-2015, 02:29 PM
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Replies: 3
Views: 6,198
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Forum: Windows Software
06-22-2015, 02:08 PM
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Replies: 12
Views: 17,887
Hello mdi,
thank you for contacting us.
...
Hello mdi,
thank you for contacting us.
From provided logs I can see that you have older Intel USB3.0 Host Controller driver (ver. 3.0.2.54). Can you please update it to the latest available...
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Forum: Windows Software
06-22-2015, 01:55 PM
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Replies: 1
Views: 5,505
Hello KenISI,
thank you for contacting us.
...
Hello KenISI,
thank you for contacting us.
I have a question: after undocking, are the additional displays still visible in Windows Screen Resolution settings (right click on desktop -> "Screen...
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Forum: Windows Software
06-22-2015, 11:52 AM
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Replies: 2
Views: 6,684
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Forum: Windows Software
06-22-2015, 11:46 AM
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Replies: 3
Views: 12,137
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Forum: Windows Software
06-22-2015, 11:42 AM
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Replies: 2
Views: 5,605
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Forum: Windows Software
06-22-2015, 11:21 AM
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Replies: 1
Views: 5,551
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Forum: Windows Software
05-05-2015, 09:00 AM
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Replies: 3
Views: 6,405
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Forum: Windows Software
05-05-2015, 07:39 AM
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Replies: 4
Views: 6,830
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Forum: Windows Software
05-04-2015, 11:29 AM
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Replies: 4
Views: 6,830
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Forum: Windows Software
05-04-2015, 10:54 AM
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Replies: 5
Views: 6,740
Hello ddzc,
thank youi for contacting us.
...
Hello ddzc,
thank youi for contacting us.
Not sure if I understand you correctly - can you describe in details what you would like to achieve with USB to HDMI adapter?
DisplayLink devices are...
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Forum: Windows Software
05-04-2015, 09:46 AM
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Replies: 1
Views: 5,168
Hello Rafal,
thank you for contacting us.
...
Hello Rafal,
thank you for contacting us.
Please answer below questions:
1. Can you check if different monitor connected instead of your Philips one also shows the problem?
2. Can you check if...
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Forum: Windows Software
05-04-2015, 09:10 AM
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Replies: 1
Views: 5,523
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Forum: Windows Software
05-04-2015, 09:07 AM
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Replies: 2
Views: 6,202
Hello again Santi,
I've went thru your logs...
Hello again Santi,
I've went thru your logs again and I've noticed device with PID 8060. Please take a look into this article:
http://www.displaylink.org/forum/showthread.php?t=896
and its section...
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Forum: Windows Software
05-04-2015, 08:48 AM
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Replies: 2
Views: 5,597
Hello JonF,
thank you for contacting us.
...
Hello JonF,
thank you for contacting us.
If the same behaviour is observed on other devices then it looks to be monitor issue. Have you tried to use active DP - HDMI adapter?
BR,
Kuba
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