Forum: Mac Software
03-04-2018, 08:51 AM
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Replies: 4
Views: 6,561
Hi dammad,
When you add a screen, macOS will...
Hi dammad,
When you add a screen, macOS will treat the whole desktop layout as new.
This means everything will go back to defaults and you may need to re-arrange resolutions and screen...
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Forum: Mac Software
02-27-2018, 02:23 PM
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Replies: 592
Views: 7,136,588
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Forum: Mac Software
02-26-2018, 06:24 AM
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Replies: 3
Views: 6,783
Hi have you tried this FAQ? ...
Hi have you tried this FAQ?
https://support.displaylink.com/knowledgebase/articles/1188004-macos-high-sierra-video-functionality-not-enabled
Carlo
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Forum: Mac Software
02-23-2018, 06:44 AM
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Replies: 592
Views: 7,136,588
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Forum: Mac Software
02-21-2018, 08:52 AM
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Replies: 592
Views: 7,136,588
Thank you toastido,
Well this is all...
Thank you toastido,
Well this is all surprising it would definitely help to see your debug info in the working case. Can you please follow the instructions in...
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Forum: Mac Software
02-20-2018, 05:52 AM
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Replies: 81
Views: 164,884
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Forum: Mac Software
02-19-2018, 07:14 AM
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Replies: 592
Views: 7,136,588
Hi All,
Update from us about this issue.
...
Hi All,
Update from us about this issue.
No solution yet. We are running a quite large number of experiments and still trying to get more info out of Apple.
I cannot share much, however we are...
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Forum: Mac Software
02-09-2018, 11:53 AM
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Replies: 592
Views: 7,136,588
Hi All,
Quick update. We (think we) have...
Hi All,
Quick update. We (think we) have found out where everything breaks. It's a pretty fundamental change, probably linked to the eGPU hot plug functionality.
Now we "just" have to find a...
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Forum: Mac Software
02-03-2018, 08:41 AM
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Replies: 6
Views: 10,924
Hi,
Yes retina resolutions are much slower....
Hi,
Yes retina resolutions are much slower. I am constantly reminded as I have one 4K screen set to 1080p myself.
From our driver point of view this is exactly as the native 4K resolution so we...
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Forum: Mac Software
02-02-2018, 09:29 AM
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Replies: 4
Views: 7,866
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Forum: Mac Software
02-02-2018, 09:26 AM
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Replies: 6
Views: 9,294
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Forum: Mac Software
02-01-2018, 06:56 AM
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Replies: 4
Views: 7,866
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Forum: Mac Software
01-30-2018, 05:54 AM
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Replies: 3
Views: 10,285
Hi,
This is a known issue with DL-3xxx and...
Hi,
This is a known issue with DL-3xxx and DL-5xxx devices actually.
The built-in macOS Ethernet driver is very inefficient with those devices. We receive sporadic reports about this issue and...
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Forum: Mac Software
01-27-2018, 04:01 PM
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Replies: 592
Views: 7,136,588
Hi we see both issues: yellowish screen with...
Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.
We...
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Forum: Mac Software
01-17-2018, 07:24 AM
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Replies: 4
Views: 7,319
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Forum: Mac Software
12-15-2017, 09:40 AM
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Replies: 10
Views: 19,365
Hi,
Yes this is very much active at least in...
Hi,
Yes this is very much active at least in DisplayLink. I'd much prefer for it to be very much active in Apple though: it's up to them to fix this. I'd suggest to ask for progress there as well...
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Forum: Mac Software
11-30-2017, 08:16 AM
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Replies: 81
Views: 164,884
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Forum: Mac Software
11-28-2017, 06:37 AM
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Replies: 2
Views: 6,379
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Forum: Mac Software
11-28-2017, 06:32 AM
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Replies: 81
Views: 164,884
Hi,
We haven't tried this directly, but what...
Hi,
We haven't tried this directly, but what we know is that as soon as a virtual screen is connected to the graphics subsystem, macOS disables content protection from ALL screens.
This may...
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Forum: Mac Software
11-21-2017, 08:16 AM
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Replies: 81
Views: 164,884
Most remaining issues are cosmetic, we keep an...
Most remaining issues are cosmetic, we keep an updated list of the most important issues here: http://support.displaylink.com/knowledgebase/articles/949426
I hope you'll appreciate the effort of...
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Forum: Mac Software
11-14-2017, 03:41 PM
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Replies: 81
Views: 164,884
Hi,
Unfortunately this issue is expected on...
Hi,
Unfortunately this issue is expected on any systems not supporting Metal. This is due to a limitation in macOS.
Metal-compatible systems use the new Window Server that avoids this issue.
...
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Forum: Mac Software
10-26-2017, 08:25 AM
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Replies: 81
Views: 164,884
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Forum: Mac Software
10-23-2017, 03:11 PM
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Replies: 81
Views: 164,884
Hi,
In case of log out when connecting...
Hi,
In case of log out when connecting displays, your system may be mirroring. This is not yet supported in High Sierra.
In some cases (for example VGA screens or projectors) this is the default...
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Forum: Mac Software
10-15-2017, 07:34 AM
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Replies: 1
Views: 7,556
HI,
It should be compatible.
Can you...
HI,
It should be compatible.
Can you please send us the log collected while the monitor us connected through DisplayPort?
Please follow the instructions in...
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Forum: Mac Software
10-15-2017, 07:23 AM
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Replies: 10
Views: 19,365
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