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Search took 0.01 seconds. Search: Posts Made By: Szymon
Forum: Mac Software 04-23-2026, 01:42 PM
Replies: 1
Views: 1,121
Posted By Szymon
Hi, Despite multiple attempts we were unable...

Hi,

Despite multiple attempts we were unable to reproduce this symptom. We've testing using the same setup as in the description.

I assume you are on the latest macOS 26 and DisplayLink...
Forum: Mac Software 04-22-2026, 06:00 AM
Replies: 13
Views: 11,301
Posted By Szymon
Hi NRickner, I consider this thread no...

Hi NRickner,

I consider this thread no longer active.
Please describe your problem and raise a support request following this FAQ:...
Forum: Mac Software 04-22-2026, 05:51 AM
Replies: 1
Views: 720
Posted By Szymon
Hi shivv, For IT managed installations...

Hi shivv,

For IT managed installations please check section: Suppressing post installation configuration wizard in this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491
...
Forum: Mac Software 04-08-2026, 01:49 PM
Replies: 7
Views: 1,895
Posted By Szymon
Hi Nasrii, Thank you for the logs....

Hi Nasrii,

Thank you for the logs. Unfortunately, inspecting them I don't see any signs a DisplayLink dock has been connected. Could you check following?

Could you please try the following...
Forum: Mac Software 04-08-2026, 01:37 PM
Replies: 6
Views: 1,822
Posted By Szymon
Dear Users, We've been flagging this...

Dear Users,

We've been flagging this problem to Apple since early betas of 26.4. Other USB audio devices are affected as well. Unfortunately, no resolution or timeline has been published so far. ...
Forum: Mac Software 04-08-2026, 08:04 AM
Replies: 1
Views: 594
Posted By Szymon
Hello, Please see the section "Suppressing...

Hello,

Please see the section "Suppressing post installation configuration wizard" in this FAQ:
https://support.displaylink.com/knowledgebase/articles/1964491

Regards
Szymon
Forum: Mac Software 04-07-2026, 12:57 PM
Replies: 0
Views: 2,632
Posted By Szymon
Arrow DisplayLink Manager 16.0 release is out!

Dear Users,

We’re happy to announce that DisplayLink Manager 16.0 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos
...
Forum: Mac Software 04-07-2026, 07:10 AM
Replies: 4
Views: 1,561
Posted By Szymon
Hi rafalima, Unfortunately, we don't share...

Hi rafalima,

Unfortunately, we don't share tickets, I can't even find whether Devau1000 has actually reported one.
Please follow the instruction and raise your case. A video recording (slow...
Forum: Mac Software 04-07-2026, 06:57 AM
Replies: 10
Views: 6,255
Posted By Szymon
Hi Jadkorr, Please check your spam folder as...

Hi Jadkorr,

Please check your spam folder as I see in the system that your ticket has been replied 27th March.

Regards,
Szymon
Forum: Mac Software 04-03-2026, 10:26 AM
Replies: 2
Views: 1,064
Posted By Szymon
Hi holtond, This is a very detailed report....

Hi holtond,

This is a very detailed report. Since this behavior isn't consistently reproducible on other macOS Tahoe/DisplayLink configurations (at least on our side), it suggests a localized...
Forum: Mac Software 03-31-2026, 06:52 AM
Replies: 13
Views: 48,641
Posted By Szymon
Yep, I confirm that in a collaboration with...

Yep, I confirm that in a collaboration with BetterDisplay folks such support has been enabled!

Regards,
Szymon
Forum: Mac Software 03-31-2026, 06:49 AM
Replies: 12
Views: 4,183
Posted By Szymon
Hello, I'm glad it works and thank you for...

Hello,
I'm glad it works and thank you for sharing the feedback!

Regards
Szymon
Forum: Mac Software 03-30-2026, 02:02 PM
Replies: 7
Views: 1,895
Posted By Szymon
Hi Nasri, Thank you for your update. Are...

Hi Nasri,

Thank you for your update.
Are you on the latest DisplayLink Manager 15.1?
If so, would you be able to capture debug logs and send them to us? There is an instruction for this...
Forum: Mac Software 03-30-2026, 09:22 AM
Replies: 0
Views: 2,661
Posted By Szymon
DisplayLink Manager doesn't detect my device

Dear Users,

Recently, we’ve observed an increase in reports stating that DisplayLink Manager no longer detects or never recognized an accessory.

While some of these reports are valid issues...
Forum: Mac Software 03-30-2026, 08:53 AM
Replies: 20
Views: 5,484
Posted By Szymon
Hello, According to Belking spec,...

Hello,

According to Belking spec, INC015btSGY-CZ is not a DisplayLink product so DisplayLink Manager will never recognise it.

Regards,
Szymon
Forum: Mac Software 03-27-2026, 01:10 PM
Replies: 7
Views: 1,895
Posted By Szymon
Hi Nasrii, Please describe the problem a bit...

Hi Nasrii,

Please describe the problem a bit more as often they may look the same but they usually are unique.

PS. I've moved your post to a dedicated thread.

Regards,
Szymon
Forum: Mac Software 03-27-2026, 12:43 PM
Replies: 20
Views: 5,484
Posted By Szymon
Hi KKuhl, To my knowledge, Selore hub model...

Hi KKuhl,

To my knowledge, Selore hub model SEUCO218 is not a DisplayLink device and that's why DisplayLink Manager doesn't recognise it.

Regards,
Szymon
Forum: Mac Software 03-26-2026, 08:56 AM
Replies: 12
Views: 4,183
Posted By Szymon
Hi automised_matt, Thanks for the update and...

Hi automised_matt,

Thanks for the update and additional checks.
I'm going to discuss your case and further actions with engineering - let's continue the discussion via the support ticket you...
Forum: Mac Software 03-26-2026, 08:52 AM
Replies: 12
Views: 4,183
Posted By Szymon
Hi tammi, Regarding your problem please refer...

Hi tammi,
Regarding your problem please refer to this thread:
https://www.displaylink.org/forum/showthread.php?t=69861&page=2

Here we discuss an independent issue which is reported on Dell...
Forum: Mac Software 03-26-2026, 08:22 AM
Replies: 20
Views: 5,484
Posted By Szymon
Hi mac_admin, Thanks for additional info. I...

Hi mac_admin,

Thanks for additional info. I confirm that there is a compatibility problem in DisplayLinkManager v15.1 with products like Targus Dock570 or Startech Dk31C4DPPD ie. it is specific to...
Forum: Mac Software 03-26-2026, 08:12 AM
Replies: 12
Views: 48,576
Posted By Szymon
Hi jdh, Yes, it has been addressed long...

Hi jdh,

Yes, it has been addressed long time ago.
I turned out to be a setting in the CameraHub application.
First you need to ensure you have have CameraHub 2.0 or newer.
Then please follow...
Forum: Mac Software 03-25-2026, 07:22 AM
Replies: 20
Views: 5,484
Posted By Szymon
Hi mac_admin, Is it maybe Targus Universal...

Hi mac_admin,

Is it maybe Targus Universal Quad 4K (QV4K)? If not, please specify what is your DisplayLink product that stopped working on 15.1 while 15.0 was working with no such major issue.
...
Forum: Mac Software 03-24-2026, 02:07 PM
Replies: 3
Views: 1,222
Posted By Szymon
Then I'm afraid without logs we won't be able to...

Then I'm afraid without logs we won't be able to troubleshoot it here.

Would you be able to follow this FAQ ...
Forum: Mac Software 03-24-2026, 02:06 PM
Replies: 10
Views: 6,255
Posted By Szymon
Hi Jadkorr, Could you please describe and...

Hi Jadkorr,

Could you please describe and raise your issue following this FAQ?
https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

An old...
Forum: Mac Software 03-24-2026, 02:01 PM
Replies: 20
Views: 5,484
Posted By Szymon
Hi mac_admin, If you have exactly the same...

Hi mac_admin,

If you have exactly the same product ie. HP Thunderbolt Dock G4 it means it is not a DisplayLink product - we don't support it here.

Regards,
Szymon
Showing results 1 to 25 of 299
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