Forum: Mac Software
09-10-2026, 06:10 AM
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Replies: 1
Views: 472
Hello,
Thank you for your contact.
Did...
Hello,
Thank you for your contact.
Did you check using monitor's OSD menu whether video input is set to HDMI?
Does swapping display 1 & 2 makes any difference?
Regards,
Szymon
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Forum: Mac Software
09-07-2026, 12:17 PM
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Replies: 2
Views: 525
Hello,
I'm afraid the problem is with the...
Hello,
I'm afraid the problem is with the monitor HP EliteDisplay E243 which doesn't notify the device when it is powered off.
I observe exactly the same bahaviour even when my monitor is...
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Forum: Linux and Open Source
09-04-2026, 04:36 PM
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Replies: 1
Views: 1,762
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Forum: Mac Software
08-26-2026, 11:28 AM
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Replies: 1
Views: 38,085
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Forum: Mac Software
08-04-2026, 06:35 AM
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Replies: 1
Views: 14,767
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Forum: Mac Software
07-30-2026, 08:42 AM
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Replies: 1
Views: 35,145
Hello,
The USB hub in your Mac is not ruled...
Hello,
The USB hub in your Mac is not ruled out either. Are you able to swap your office mouse and keyboard with the set you use at home? Alternatively, swapping the office dock with your home...
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Forum: Mac Software
07-29-2026, 09:46 AM
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Replies: 1
Views: 26,716
Hello,
While we appreciate the detailed...
Hello,
While we appreciate the detailed analysis, the reported configuration is outside our supported SW/HW matrix. The issue is observed on unsupported hardware running an unsupported OS...
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Forum: Mac Software
07-24-2026, 06:20 AM
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Replies: 5
Views: 19,820
Hi Marcello,
Thank you for contacting us.
...
Hi Marcello,
Thank you for contacting us.
It appears the Dodocool 7-in-1 USB-C is not a DisplayLink product. Instead, it uses a USB alternative mode to connect an HDMI display by utilizing your...
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Forum: Mac Software
07-21-2026, 09:45 AM
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Replies: 0
Views: 27,340
DisplayLink Manager 16.2 release is out!
Dear Users,
We’re happy to announce that DisplayLink Manager 16.2 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos
This...
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Forum: Mac Software
07-20-2026, 06:59 AM
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Replies: 5
Views: 44,403
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Forum: Mac Software
07-15-2026, 07:11 AM
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Replies: 1
Views: 18,132
Hello,
Could you please raise this problem...
Hello,
Could you please raise this problem following this instruction: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
It's a bit...
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Forum: Mac Software
07-14-2026, 06:41 AM
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Replies: 4
Views: 30,036
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Forum: Mac Software
07-13-2026, 09:55 AM
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Replies: 1
Views: 17,734
Hello,
Could you please follow this article:...
Hello,
Could you please follow this article: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
and submit your issue with logs?
Regards,...
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Forum: Mac Software
07-13-2026, 09:54 AM
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Replies: 2
Views: 26,574
Hello,
There was an audio volume control...
Hello,
There was an audio volume control problem which was confirmed fixed in macOS 26.5. See this thread:
https://www.displaylink.org/forum/showthread.php?t=69879
Could you please check...
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Forum: Mac Software
07-10-2026, 10:09 AM
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Replies: 1
Views: 24,285
Hello,
Thanks for the contact and offering...
Hello,
Thanks for the contact and offering help, really appreciating it!
We don't have a regular beta program, sometimes we publish a public beta version of a future release. If such release is...
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Forum: Mac Software
07-10-2026, 09:50 AM
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Replies: 1
Views: 21,663
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Forum: Mac Software
07-03-2026, 07:37 AM
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Replies: 5
Views: 44,403
Hello
Thanks for your post.
We are...
Hello
Thanks for your post.
We are looking into this. It's rather related to a Zoom update not DisplayLink Manager update.
Could you please share Zoom version?
Regards,
Szymon
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Forum: Mac Software
07-02-2026, 06:50 AM
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Replies: 1
Views: 27,631
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Forum: Mac Software
06-30-2026, 01:39 PM
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Replies: 4
Views: 30,036
Hello,
This is unexpected. Would you follow...
Hello,
This is unexpected. Would you follow this FAQ https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
and submit a support request?
...
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Forum: Mac Software
06-30-2026, 01:38 PM
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Replies: 1
Views: 15,913
Hello,
We've been testing it from day 1. We...
Hello,
We've been testing it from day 1. We don't claim official support yet, but it works with DisplayLink Manager 16.1. Note this OS version is still in the beta stage of the development.
...
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Forum: Mac Software
06-25-2026, 06:52 AM
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Replies: 3
Views: 30,722
The article can be found here:
...
The article can be found here:
https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Regards,
Szymon
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Forum: Mac Software
06-08-2026, 06:58 AM
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Replies: 1
Views: 38,450
Hello,
It's quite likely there there is a HW...
Hello,
It's quite likely there there is a HW fault of this particular.
You can give it a try updating firmware of the dock - the latest (Dock_D6000_FW_Updater_A04) can be found on a dedicated...
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Forum: Mac Software
06-08-2026, 06:53 AM
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Replies: 3
Views: 30,722
Hi GLEE,
Could you please reproduce this...
Hi GLEE,
Could you please reproduce this particular problem and when the monitors are black (don't toggle monitors off and on) capture the logs and send them to us?
Here is relevant...
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Forum: Mac Software
06-08-2026, 06:35 AM
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Replies: 2
Views: 28,481
Hello,
Sorry to hear about your experience....
Hello,
Sorry to hear about your experience. Such behavior suggests there is a hardware not software problem that causes this instability. Potentially, this could be a cable connecting a monitor to...
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Forum: Mac Software
05-27-2026, 07:55 AM
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Replies: 19
Views: 70,033
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