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Search: Posts Made By: Szymon
Forum: Mac Software 10-27-2026, 08:33 AM
Replies: 1
Views: 256
Posted By Szymon
Hello, Thanks for your question. The...

Hello,

Thanks for your question.

The display on which widgets appear is controlled by macOS, and unfortunately DisplayLink has no way to modify this behavior. As a result, we are unable to...
Forum: Mac Software 10-20-2026, 07:57 AM
Replies: 4
Views: 12,890
Posted By Szymon
Hello, Thank you for your message and...

Hello,

Thank you for your message and detailed feedback.

We are already aware of this problem and working on a solution. It is expected to be delivered in the next SW update.

Regards,
Szymon
Forum: Mac Software 10-06-2026, 06:12 AM
Replies: 2
Views: 1,019
Posted By Szymon
Hello, When FileVault is enabled, macOS...

Hello,

When FileVault is enabled, macOS requires authentication to unlock the encrypted startup disk before the normal user environment starts. Since DisplayLink relies on software that runs after...
Forum: Mac Software 10-02-2026, 06:56 AM
Replies: 2
Views: 1,858
Posted By Szymon
Hi Marco, Thank you for your message and...

Hi Marco,

Thank you for your message and detailed feedback.

We are already aware of this problem and working on a solution. It is expected to be delivered in the next SW update.

Regards,...
Forum: Mac Software 09-30-2026, 12:14 PM
Replies: 1
Views: 2,496
Posted By Szymon
Hello, Thanks for the contact. Please...

Hello,

Thanks for the contact.

Please follow https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink to raise the issue with debug data to our...
Forum: Mac Software 09-28-2026, 08:57 AM
Replies: 1
Views: 690
Posted By Szymon
Hello Amper, Thank you for your great...

Hello Amper,

Thank you for your great feedback which I'm passing to the rest of the team! Enjoy using DisplayLink 😊

Regards,
Szymon
Forum: Mac Software 09-25-2026, 03:35 PM
Replies: 1
Views: 1,670
Posted By Szymon
Hello, Thanks for the contact. Please...

Hello,

Thanks for the contact.

Please follow https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
to raise the issue with debug data to our...
Forum: Mac Software 09-24-2026, 10:59 AM
Replies: 3
Views: 1,712
Posted By Szymon
Hi Tati, Thank you, for all tests and...

Hi Tati,

Thank you, for all tests and getting back to me.

Would you then collect logs and send them to us for inspection following this article...
Forum: Mac Software 09-24-2026, 10:49 AM
Replies: 1
Views: 1,974
Posted By Szymon
Hello, Thank you, for your contact and...

Hello,

Thank you, for your contact and sorry to hear about crashes.

It's difficult to make a proper judgement without logs. Could you please follow this article:...
Forum: Mac Software 09-24-2026, 09:44 AM
Replies: 3
Views: 7,561
Posted By Szymon
Hello, Thank you for contacting us. ...

Hello,

Thank you for contacting us.

Since this initial report we have done a number of improvements to ensure even encrypted emails are visible on screens connected to DisplayLink docks. The...
Forum: Mac Software 09-21-2026, 12:54 PM
Replies: 0
Views: 2,445
Posted By Szymon
DisplayLink Manager 17.0 release is out!

Dear Users,

We're excited to announce that DisplayLink Manager 17.0 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos
...
Forum: Mac Software 09-10-2026, 06:10 AM
Replies: 3
Views: 1,712
Posted By Szymon
Hello, Thank you for your contact. Did...

Hello,

Thank you for your contact.

Did you check using monitor's OSD menu whether video input is set to HDMI?
Does swapping display 1 & 2 makes any difference?

Regards,
Szymon
Forum: Mac Software 09-07-2026, 12:17 PM
Replies: 2
Views: 1,401
Posted By Szymon
Hello, I'm afraid the problem is with the...

Hello,

I'm afraid the problem is with the monitor HP EliteDisplay E243 which doesn't notify the device when it is powered off.

I observe exactly the same bahaviour even when my monitor is...
Forum: Linux and Open Source 09-04-2026, 04:36 PM
Replies: 1
Views: 3,462
Posted By Szymon
Thanks for raising this and sharing the analysis...

Thanks for raising this and sharing the analysis results! I confirm your points are valid and we will use it to improve next version of the driver package.

Many thanks,
Szymon
Forum: Mac Software 08-26-2026, 11:28 AM
Replies: 1
Views: 39,787
Posted By Szymon
Hi Zesi, What kind of an accessory do you...

Hi Zesi,

What kind of an accessory do you connect to USB ports of your dock? Does the same device work when connected directly to your Macbook?

Regards
Szymon
Forum: Mac Software 08-04-2026, 06:35 AM
Replies: 1
Views: 14,987
Posted By Szymon
Hello, Thank you for your contact. Could...

Hello,

Thank you for your contact.
Could you please provide details what exactly is your Minisopuru product?

Regards
Szymon
Forum: Mac Software 07-30-2026, 08:42 AM
Replies: 1
Views: 35,392
Posted By Szymon
Hello, The USB hub in your Mac is not ruled...

Hello,

The USB hub in your Mac is not ruled out either. Are you able to swap your office mouse and keyboard with the set you use at home? Alternatively, swapping the office dock with your home...
Forum: Mac Software 07-29-2026, 09:46 AM
Replies: 1
Views: 26,979
Posted By Szymon
Hello, While we appreciate the detailed...

Hello,

While we appreciate the detailed analysis, the reported configuration is outside our supported SW/HW matrix. The issue is observed on unsupported hardware running an unsupported OS...
Forum: Mac Software 07-24-2026, 06:20 AM
Replies: 5
Views: 20,120
Posted By Szymon
Hi Marcello, Thank you for contacting us. ...

Hi Marcello,

Thank you for contacting us.

It appears the Dodocool 7-in-1 USB-C is not a DisplayLink product. Instead, it uses a USB alternative mode to connect an HDMI display by utilizing your...
Forum: Mac Software 07-21-2026, 09:45 AM
Replies: 0
Views: 28,177
Posted By Szymon
DisplayLink Manager 16.2 release is out!

Dear Users,

We’re happy to announce that DisplayLink Manager 16.2 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos

This...
Forum: Mac Software 07-20-2026, 06:59 AM
Replies: 5
Views: 45,971
Posted By Szymon
Many thanks jpliu for posting a working solution....

Many thanks jpliu for posting a working solution.

Regards,
Szymon
Forum: Mac Software 07-15-2026, 07:11 AM
Replies: 1
Views: 18,416
Posted By Szymon
Hello, Could you please raise this problem...

Hello,

Could you please raise this problem following this instruction: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

It's a bit...
Forum: Mac Software 07-14-2026, 06:41 AM
Replies: 4
Views: 30,320
Posted By Szymon
Hello, Does your Mac unlock with your Watch...

Hello,

Does your Mac unlock with your Watch when disconnected from the DisplayLink product?

Did you ensure to follow this instructions from Apple support?...
Forum: Mac Software 07-13-2026, 09:55 AM
Replies: 1
Views: 17,922
Posted By Szymon
Hello, Could you please follow this article:...

Hello,

Could you please follow this article: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

and submit your issue with logs?

Regards,...
Forum: Mac Software 07-13-2026, 09:54 AM
Replies: 2
Views: 26,760
Posted By Szymon
Hello, There was an audio volume control...

Hello,

There was an audio volume control problem which was confirmed fixed in macOS 26.5. See this thread:
https://www.displaylink.org/forum/showthread.php?t=69879

Could you please check...
Showing results 1 to 25 of 347

 
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