Forum: Mac Software
06-08-2026, 06:58 AM
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Replies: 1
Views: 5,359
Hello,
It's quite likely there there is a HW...
Hello,
It's quite likely there there is a HW fault of this particular.
You can give it a try updating firmware of the dock - the latest (Dock_D6000_FW_Updater_A04) can be found on a dedicated...
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Forum: Mac Software
06-08-2026, 06:53 AM
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Replies: 1
Views: 1,913
Hi GLEE,
Could you please reproduce this...
Hi GLEE,
Could you please reproduce this particular problem and when the monitors are black (don't toggle monitors off and on) capture the logs and send them to us?
Here is relevant...
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Forum: Mac Software
06-08-2026, 06:35 AM
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Replies: 1
Views: 3,714
Hello,
Sorry to hear about your experience....
Hello,
Sorry to hear about your experience. Such behavior suggests there is a hardware not software problem that causes this instability. Potentially, this could be a cable connecting a monitor to...
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Forum: Mac Software
05-27-2026, 07:55 AM
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Replies: 19
Views: 15,887
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Forum: Mac Software
05-25-2026, 12:11 PM
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Replies: 0
Views: 7,347
DisplayLink Manager 16.1 release is out!
Dear Users,
We’re happy to announce that DisplayLink Manager 16.1 is now available for download from our website:
https://www.synaptics.com/products/displaylink-graphics/downloads/macos
In...
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Forum: Mac Software
05-13-2026, 02:02 PM
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Replies: 6
Views: 6,917
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Forum: Mac Software
05-13-2026, 10:57 AM
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Replies: 6
Views: 6,917
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Forum: Mac Software
05-13-2026, 07:36 AM
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Replies: 5
Views: 5,580
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Forum: Mac Software
05-13-2026, 07:29 AM
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Replies: 2
Views: 5,760
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Forum: Mac Software
05-12-2026, 07:50 PM
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Replies: 5
Views: 5,580
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Forum: Mac Software
05-11-2026, 07:11 AM
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Replies: 4
Views: 12,702
Hi thaoula,
I believe the issue you are...
Hi thaoula,
I believe the issue you are facing is more related to the handling your monitor while resuming from suspend. What is your monitor brand and exact model? Is it connected via HDMI or...
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Forum: Mac Software
05-11-2026, 07:05 AM
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Replies: 1
Views: 5,939
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Forum: Mac Software
05-05-2026, 06:02 AM
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Replies: 4
Views: 10,623
Hi JevermannNG,
Did you go through...
Hi JevermannNG,
Did you go through Suppressing post installation configuration wizard
on this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491?
Regards,
Szymon
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Forum: Mac Software
05-04-2026, 06:58 AM
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Replies: 2
Views: 6,150
Hi tony359,
Key question is whether you...
Hi tony359,
Key question is whether you observe this number to be periodically high, ie. while having 4 screens connected and there is at least some activity on the screens?
Regards,
Szymon
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Forum: Mac Software
05-01-2026, 11:31 AM
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Replies: 14
Views: 15,491
Hi ginopalazzo,
It seems none of USB 3.0...
Hi ginopalazzo,
It seems none of USB 3.0 devices appear on the bus, which confirms your observations (no monitors, pendrive).
Are you able to test your dock connecting to another port of your...
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Forum: Mac Software
04-29-2026, 07:12 AM
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Replies: 8
Views: 10,833
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Forum: Mac Software
04-23-2026, 01:42 PM
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Replies: 4
Views: 12,702
Hi,
Despite multiple attempts we were unable...
Hi,
Despite multiple attempts we were unable to reproduce this symptom. We've testing using the same setup as in the description.
I assume you are on the latest macOS 26 and DisplayLink...
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Forum: Mac Software
04-22-2026, 06:00 AM
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Replies: 13
Views: 19,665
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Forum: Mac Software
04-22-2026, 05:51 AM
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Replies: 4
Views: 10,623
Hi shivv,
For IT managed installations...
Hi shivv,
For IT managed installations please check section: Suppressing post installation configuration wizard in this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491
...
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Forum: Mac Software
04-08-2026, 01:49 PM
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Replies: 7
Views: 6,442
Hi Nasrii,
Thank you for the logs....
Hi Nasrii,
Thank you for the logs. Unfortunately, inspecting them I don't see any signs a DisplayLink dock has been connected. Could you check following?
Could you please try the following...
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Forum: Mac Software
04-08-2026, 01:37 PM
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Replies: 8
Views: 10,833
Dear Users,
We've been flagging this...
Dear Users,
We've been flagging this problem to Apple since early betas of 26.4. Other USB audio devices are affected as well. Unfortunately, no resolution or timeline has been published so far. ...
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Forum: Mac Software
04-08-2026, 08:04 AM
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Replies: 1
Views: 4,737
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Forum: Mac Software
04-07-2026, 12:57 PM
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Replies: 0
Views: 10,497
DisplayLink Manager 16.0 release is out!
Dear Users,
We’re happy to announce that DisplayLink Manager 16.0 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos
...
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Forum: Mac Software
04-07-2026, 07:10 AM
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Replies: 4
Views: 5,021
Hi rafalima,
Unfortunately, we don't share...
Hi rafalima,
Unfortunately, we don't share tickets, I can't even find whether Devau1000 has actually reported one.
Please follow the instruction and raise your case. A video recording (slow...
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Forum: Mac Software
04-07-2026, 06:57 AM
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Replies: 10
Views: 14,926
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