Forum: Windows Software
08-06-2020, 02:46 PM
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Replies: 4
Views: 9,453
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Forum: Windows Software
08-28-2019, 12:15 PM
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Replies: 2
Views: 6,870
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Forum: Windows Software
08-28-2019, 12:14 PM
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Replies: 11
Views: 16,311
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Forum: Windows Software
08-16-2019, 01:23 PM
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Replies: 1
Views: 51,120
Hello,
Could you please use the last link...
Hello,
Could you please use the last link from my signature to collect Support Log files? We are investigating this issue at the moment, but more information would allow us to analyse it better.
...
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Forum: Windows Software
07-31-2019, 09:27 AM
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Replies: 9
Views: 33,539
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Forum: Windows Software
07-31-2019, 09:25 AM
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Replies: 2
Views: 5,624
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Forum: Windows Software
07-22-2019, 02:15 PM
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Replies: 9
Views: 33,539
Hello,
Can you please confirm if you've...
Hello,
Can you please confirm if you've tried the 9.2 M0 driver? If you have and the issue continued, could you please capture a new set of logs and send them to us for further analysis? Thank...
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Forum: Windows Software
07-18-2019, 09:33 AM
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Replies: 9
Views: 12,531
Hello,
Our 9.2 M0...
Hello,
Our 9.2 M0 (https://www.displaylink.com/downloads/file?id=1373) driver is now available with Postponed Installation on Windows 10.
Driver version 9.2 M0 onwards removes user interruption...
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Forum: Windows Software
07-17-2019, 09:33 AM
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Replies: 9
Views: 33,539
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Forum: Windows Software
06-25-2019, 11:08 AM
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Replies: 9
Views: 12,531
Hello,
We have released an Alpha version of...
Hello,
We have released an Alpha version of our 9.2 driver.
This is the first public preview of DisplayLink driver 9.2 for Windows. It has undergone limited system tests and is only suitable...
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Forum: Windows Software
05-13-2019, 08:39 AM
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Replies: 9
Views: 12,531
Hello,
Thank you for your feedback. Solution...
Hello,
Thank you for your feedback. Solution to this issue is planned for our next 9.2 driver where we will no longer use PowerShell scripts. We will let you know when an alpha/beta driver is...
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Forum: Windows Software
04-24-2019, 12:58 PM
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Replies: 9
Views: 12,531
Hello,
Our Engineering team asked if you...
Hello,
Our Engineering team asked if you could check a few things:
1. Please check if PowerShell, Task Scheduler and Events Log are available.
2. Please go to C:\Program Files\DisplayLink...
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Forum: Windows Software
03-22-2019, 10:38 AM
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Replies: 8
Views: 17,859
Hello,
Thank you for describing your issue....
Hello,
Thank you for describing your issue. To better understand your problem I require some additional information. Can you follow the below article to capture support log files?
...
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Forum: Windows Software
07-24-2018, 01:32 PM
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Replies: 3
Views: 37,680
Hello,
Please try setting the 'Main screen'...
Hello,
Please try setting the 'Main screen' to one of the external displays. The login window should appear on the screen you chose as your 'main screen' from now on when the laptop's lid is...
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Forum: Windows Software
06-20-2018, 12:49 PM
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Replies: 1
Views: 8,670
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Forum: Windows Software
06-20-2018, 12:24 PM
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Replies: 3
Views: 37,680
Hello DCP,
Thank you for describing your...
Hello DCP,
Thank you for describing your issue.
Could you please confirm if in Display Settings you have one of the external monitors chosen as the 'main display'? Or is the 'main display' set...
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Forum: Windows Software
06-19-2018, 12:25 PM
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Replies: 6
Views: 10,129
Hello,
It appears as there might be USB...
Hello,
It appears as there might be USB connection issues. Can you please try the following:
Plug the dock into a different USB port - This will confirm that there is not an issue with the...
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Forum: Windows Software
06-19-2018, 09:14 AM
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Replies: 6
Views: 10,129
Hello Mosheva,
Thank you for describing your...
Hello Mosheva,
Thank you for describing your issue. To better understand the problem/cause behind it I require some additional information. Please follow the third link in my signature and reply...
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Forum: Windows Software
06-19-2018, 09:08 AM
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Replies: 2
Views: 8,398
Hello AaronB,
Thank you for describing your...
Hello AaronB,
Thank you for describing your issue. Please follow the steps described in this article : https://support.displaylink.com/knowledgebase/articles/544810 to collect Support Log files....
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