08-23-2019, 04:22 PM | #1 |
Junior Member
Join Date: Aug 2019
Posts: 5
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Dock Monitor Resoltion Stuck at 640x480
Mediasonic dock stuck at 640x480 on both DP ports.
HDMI to HDMI also stuck at 640x480. Using HDMI to DVI work @ 1080P Using DP to HDMI stuck @ 640x480 on both DP ports. Using DP to DVI still stuck @ 640x480 on both DP ports. Montiors only have hdmi and dvi no DP option. Displaylink Manager 9.2.2220.0 is installed. Please advise. |
08-23-2019, 08:10 PM | #2 |
Junior Member
Join Date: Aug 2019
Posts: 5
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Support Tool Files Attached
Support Tool Files Attached
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08-28-2019, 12:15 PM | #3 |
Junior Member
Join Date: Jul 2017
Posts: 22
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Hello,
We are currently investigating this issue. Thank you for all the logs provided. We will update you as soon as we have further information to share. Kind regards, Aga
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