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Search took 0.02 seconds; generated 35 minute(s) ago. Search: Posts Made By: Wim
Forum: Windows Software 05-01-2013, 12:06 PM
Replies: 2
Views: 8,631
Posted By Wim
Are you using wired Ethernet on the dock? If so,...

Are you using wired Ethernet on the dock? If so, I think it is is the same problem as in this thread:

http://displaylink.org/forum/showthread.php?t=61587

Wim
Forum: Windows Software 05-01-2013, 12:05 PM
Replies: 30
Views: 52,960
Posted By Wim
We're working on getting a release out mid May...

We're working on getting a release out mid May that should fix this for the users seeing the problem. Some teething trouble with the new Ethernet driver model that was introduced in 7.2.

Wim
Forum: Windows Software 04-26-2013, 03:45 PM
Replies: 5
Views: 12,521
Posted By Wim
Could you see if increasing the priority of...

Could you see if increasing the priority of DisplayLinkManager.exe in task manager improves this?

See attached image

Wim
Forum: Windows Software 04-26-2013, 03:41 PM
Replies: 1
Views: 7,359
Posted By Wim
Plugable provide really good support for their...

Plugable provide really good support for their products. If you drop them a mail to support@plugable.com they should be able to get you up and running.

Wim
Forum: Windows Software 04-26-2013, 03:40 PM
Replies: 2
Views: 12,787
Posted By Wim
Yes - this is known and is due to a chicken and...

Yes - this is known and is due to a chicken and egg problem when upgrading.

7.2 has a new Ethernet driver model, so cannot talk to the previous Ethernet firmware in the DisplayLink device. This...
Forum: Windows Software 04-26-2013, 01:59 PM
Replies: 3
Views: 10,347
Posted By Wim
1080i is not 1080p. 1080i is actually an...

1080i is not 1080p. 1080i is actually an interlaced mode, and appears as 1920x540 in the mode list. We don't support interlaced modes, which is why this mode is not available when you plug into your...
Forum: Windows Software 04-26-2013, 01:53 PM
Replies: 2
Views: 8,421
Posted By Wim
That really sounds like a hardware issue. If the...

That really sounds like a hardware issue. If the blank lines are a pixel wide, it sounds like the buffer memory we use in the device is corrupted or not being read properly when we render to the...
Forum: Windows Software 04-26-2013, 01:52 PM
Replies: 2
Views: 8,075
Posted By Wim
It sounds like it is not getting enough power...

It sounds like it is not getting enough power from the USB hub to be bus powered. These screens are pretty power hungry. I have one on my desk and it works fine connected to the PC, but connecting it...
Forum: Windows Software 04-26-2013, 01:50 PM
Replies: 16
Views: 25,186
Posted By Wim
Next release is scheduled around mid May. I can't...

Next release is scheduled around mid May. I can't get a beta out as the drivers are not MS signed so you would not be able to install it.

Wim
Forum: Windows Software 04-23-2013, 08:49 AM
Replies: 5
Views: 12,521
Posted By Wim
When you say the video performance is choppy, is...

When you say the video performance is choppy, is this on full sreen video playback, or on desktop apps or under Metro?

2560x1440 is a lot of pixels to compress and send. Can you make sure the...
Forum: Windows Software 04-20-2013, 12:55 PM
Replies: 16
Views: 25,186
Posted By Wim
Yes - we have found the problem and should have a...

Yes - we have found the problem and should have a fix in our next release.

Wim
Forum: Windows Software 04-19-2013, 08:53 AM
Replies: 5
Views: 12,321
Posted By Wim
Yes, this is being worked on at the moment. Seems...

Yes, this is being worked on at the moment. Seems to be something different NVIDIA are doing in their latest graphics drivers again.

Wim
Forum: Windows Software 04-19-2013, 08:52 AM
Replies: 2
Views: 8,465
Posted By Wim
The ATOM doesn't perform well for video playback,...

The ATOM doesn't perform well for video playback, but it should be possible to use office apps, although the performance will not be as high as a Core iX platform, as the CPU is much more...
Forum: Windows Software 04-18-2013, 04:13 PM
Replies: 18
Views: 32,110
Posted By Wim
We've investigated this. We don't have a fix as...

We've investigated this. We don't have a fix as the game is doing something special with graphics drivers on Windows 8, but do have a workaround. It is documented here...
Forum: Mac Software 04-12-2013, 10:52 AM
Replies: 3
Views: 11,832
Posted By Wim
Alereon don't seem to have a generic driver on...

Alereon don't seem to have a generic driver on their website. I think you need to contact IOGear about this. If there isn't one today, there won't be one in the future without customer feedback.
...
Forum: Mac Software 04-11-2013, 11:53 AM
Replies: 3
Views: 11,832
Posted By Wim
You will need the wireless USB driver for Mac...

You will need the wireless USB driver for Mac from IOGear for this.

If you have a driver for the Wireless USB link, then our software should work as it will just look like another device on the...
Forum: Windows Software 04-09-2013, 02:17 PM
Replies: 1
Views: 8,403
Posted By Wim
Perhaps... could you post the logs from your...

Perhaps... could you post the logs from your system then we can see what the software is doing:

http://kb.displaylink.com/269

Wim
Forum: Windows Software 04-09-2013, 02:15 PM
Replies: 15
Views: 29,896
Posted By Wim
I think there must be something specific about...

I think there must be something specific about your system setup, as I believe this is fixed for most users. Can you post the logs as described here:

http://kb.displaylink.com/269

Thanks

Wim
Forum: Windows Software 04-05-2013, 06:46 AM
Replies: 15
Views: 29,896
Posted By Wim
Have you rebooted having installed 7.2? This is...

Have you rebooted having installed 7.2? This is needed before metro video will work.

Wim
Forum: Windows Software 04-05-2013, 06:41 AM
Replies: 57
Views: 145,156
Posted By Wim
Yes - after upgrade you will need to reboot...

Yes - after upgrade you will need to reboot before metro video works. Hopefully this will solve it for users that still have the same problem.

Wim
Forum: Windows Software 04-04-2013, 12:01 PM
Replies: 7
Views: 28,244
Posted By Wim
Win 7 or Win 8? I think there are problems with...

Win 7 or Win 8? I think there are problems with full screen games on Win 8 we're investigating.

Wim
Forum: Windows Software 04-04-2013, 08:13 AM
Replies: 17
Views: 32,928
Posted By Wim
Can you retry with v7.2? Wim

Can you retry with v7.2?

Wim
Forum: Windows Software 04-04-2013, 08:07 AM
Replies: 3
Views: 10,288
Posted By Wim
Please use this article...

Please use this article (http://www.displaylink.com/support/ticket.php?id=40) to identify the version installed.

This explains that the signed version of the drivers (eg the USB driver in this...
Forum: Windows Software 04-03-2013, 07:56 PM
Replies: 12
Views: 25,408
Posted By Wim
Can you all try updating to v7.2 and see if it...

Can you all try updating to v7.2 and see if it addresses this problem. Some of these issues I think are caused by using v6.3 software or earlier looking at the logs.

Wim
Forum: Windows Software 04-03-2013, 07:54 PM
Replies: 11
Views: 20,785
Posted By Wim
The Ethernet driver and firmware has been...

The Ethernet driver and firmware has been completely replaced in 7.2 and we know there are changes that should have addressed this. It would be interesting to retest now with 7.2 if you still had the...
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