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Search: Posts Made By: mjaroch
Forum: Mac Software 06-16-2025, 06:52 AM
Replies: 3
Views: 6,472
Posted By mjaroch
Hello ICyrets, Thank you for the detailed...

Hello ICyrets,

Thank you for the detailed setup.
I recommend disconnecting and reconnecting the HDMI cable after the other monitors are already set up. If possible, try connecting the HDMI...
Forum: Mac Software 06-12-2025, 07:16 AM
Replies: 23
Views: 167,856
Posted By mjaroch
Hello sxr, Please contact our support...

Hello sxr,

Please contact our support directly and share some more data with us.
You can do it by following these...
Forum: Mac Software 06-10-2025, 07:46 AM
Replies: 23
Views: 167,856
Posted By mjaroch
Hello jro, Thank you for reaching out. To...

Hello jro,

Thank you for reaching out.
To help you with finding a solution please contact directly our support team.
You can do it by following these...
Forum: Mac Software 06-09-2025, 09:51 AM
Replies: 23
Views: 167,856
Posted By mjaroch
Hello bhenry11 and pmontelo, Thank you both...

Hello bhenry11 and pmontelo,

Thank you both for sharing the solutions that worked for you. We appreciate your input.
Forum: Mac Software 06-09-2025, 09:46 AM
Replies: 1
Views: 4,296
Posted By mjaroch
Hello tony359, Thank you for reaching out. ...

Hello tony359,

Thank you for reaching out.
I suggest you contacting our support team directly and sharing some more information.
You can do it by following these steps here...
Forum: Mac Software 06-05-2025, 07:24 AM
Replies: 2
Views: 25,020
Posted By mjaroch
Hello zaveloff, It seems like you have...

Hello zaveloff,

It seems like you have accidentally downloaded the Windows version of the DisplayLink Manager.
Here is our driver for macOS...
Forum: Mac Software 06-05-2025, 07:16 AM
Replies: 1
Views: 2,087
Posted By mjaroch
Hello rcusick, Thank you so much for sharing...

Hello rcusick,

Thank you so much for sharing your solution.
We really appreciate you taking the time to detail what worked for you.
Forum: Mac Software 06-04-2025, 12:44 PM
Replies: 2
Views: 3,303
Posted By mjaroch
Hello junky, Thank you for providing such...

Hello junky,

Thank you for providing such detailed information about the issue, as well as sharing the solution you discovered.

Your input has confirmed our initial assumptions, and after...
Forum: Mac Software 06-03-2025, 10:18 AM
Replies: 3
Views: 8,390
Posted By mjaroch
Hello pcwilcox, The DisplayLink Manager app...

Hello pcwilcox,

The DisplayLink Manager app and docking station do not have the ability to automatically enable the Do Not Disturb feature in macOS. I recommend reviewing your system settings to...
Forum: Mac Software 06-02-2025, 11:22 AM
Replies: 4
Views: 60,426
Posted By mjaroch
Hello JMGross, Please contact our support...

Hello JMGross,

Please contact our support team directly by following these (https://support.displaylink.com/knowledgebase/articles/755301) steps.
Forum: Mac Software 06-02-2025, 10:58 AM
Replies: 1
Views: 40,983
Posted By mjaroch
Hello guck2277, Please ensure that you have...

Hello guck2277,

Please ensure that you have the latest version of DisplayLink driver installed.
Could you give us information about the macOS version that you are on?
Forum: Mac Software 06-02-2025, 10:44 AM
Replies: 5
Views: 12,234
Posted By mjaroch
Hello Jeff Robinson, Thank you for reaching...

Hello Jeff Robinson,

Thank you for reaching out.
In this case, the best course of action would be to contact Plugable's support team directly for further assistance.
Forum: Mac Software 05-29-2025, 12:11 PM
Replies: 4
Views: 60,426
Posted By mjaroch
Hello JMGross, Thank you for providing such...

Hello JMGross,

Thank you for providing such a detailed description of the issue.

Have you had a chance to check if the display works correctly when connected to an external monitor via USB-C or...
Forum: Mac Software 05-29-2025, 10:04 AM
Replies: 5
Views: 17,335
Posted By mjaroch
Hello Macron, Have you tried using End-User...

Hello Macron,

Have you tried using End-User Cleaner Tool and reinstalling the driver?
Here (https://support.displaylink.com/knowledgebase/articles/2012213-end-user-cleaner-tool-for-macos) is more...
Forum: Mac Software 05-26-2025, 10:52 AM
Replies: 10
Views: 75,637
Posted By mjaroch
Hello m3appy, Please contact our support...

Hello m3appy,

Please contact our support directly and we will take steps to solve your issue.

You can contact us in two ways:
Firstly by using instructions under this...
Forum: Mac Software 05-26-2025, 10:46 AM
Replies: 2
Views: 23,195
Posted By mjaroch
Hello austinb, Firstly, please make sure...

Hello austinb,

Firstly, please make sure that your hub is compatible with DisplayLink technology.

Please check if all your cables are properly connected and are working.
Ensure that you have...
Forum: Mac Software 05-22-2025, 07:36 AM
Replies: 51
Views: 214,482
Posted By mjaroch
Hello Ollewest, I recommend using...

Hello Ollewest,

I recommend using DisplayLink End-User Cleaner Tool and reinstalling our driver again.
You can do it by following the steps here:...
Forum: Mac Software 05-21-2025, 10:48 AM
Replies: 1
Views: 3,052
Posted By mjaroch
Hello jaxarcher, We are very sorry for your...

Hello jaxarcher,

We are very sorry for your inconvenience.

Aside from installing the latest version of DisplayLink Manager, I can recommend using the DisplayLink End-User Cleaner Tool, and then...
Forum: Mac Software 05-21-2025, 10:33 AM
Replies: 2
Views: 6,291
Posted By mjaroch
Hello harrismx, Please try to use the USB...

Hello harrismx,

Please try to use the USB cable instead of the HDMI one.
Make sure the Dell webcam is listed and allowed for the apps you want to use.
Restart your Mac and monitor after...
Forum: Mac Software 05-20-2025, 10:09 AM
Replies: 8
Views: 14,033
Posted By mjaroch
Hello junky, I have verified with our...

Hello junky,

I have verified with our support team, and they are already working on a solution to your issue. A response regarding your problem has been sent to you today.

Once again, we...
Forum: Mac Software 05-20-2025, 07:59 AM
Replies: 1
Views: 4,552
Posted By mjaroch
Hello junky, Thank you for bringing this...

Hello junky,

Thank you for bringing this issue to our attention.
We’ve noticed that a similar post was shared in another thread. We are working on a proper response for you.

We kindly ask you...
Forum: Mac Software 05-19-2025, 12:52 PM
Replies: 2
Views: 11,609
Posted By mjaroch
Hello Richie Rockskool, It's important to...

Hello Richie Rockskool,

It's important to check if the device is supported by DisplayLink.
In this case, the best option is to reach out directly to Selore's support for further assistance.
Forum: Mac Software 05-19-2025, 12:47 PM
Replies: 1
Views: 3,143
Posted By mjaroch
Hello Richie Rockskool, Could you share with...

Hello Richie Rockskool,

Could you share with us some more information on this case?
Forum: Mac Software 05-19-2025, 12:42 PM
Replies: 3
Views: 3,496
Posted By mjaroch
Hello pfeffer, Thank you for reaching out. ...

Hello pfeffer,

Thank you for reaching out.

Please share with us some more information on this case by contacting our support. Here is how you can do it:...
Forum: Mac Software 05-19-2025, 10:49 AM
Replies: 1
Views: 5,370
Posted By mjaroch
Hello adamb0403, Please ensure that you are...

Hello adamb0403,

Please ensure that you are using the latest version of DisplayLink driver.
Also, please check if all your cables are properly connected. Try to replug your device.

Could you...
Showing results 26 to 50 of 138

 
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