Forum: Mac Software
10-11-2017, 12:55 PM
|
|
Replies: 81
Views: 217,429
|
|
Forum: Mac Software
10-06-2017, 07:29 AM
|
|
Replies: 81
Views: 217,429
For a workaround, try this FAQ:...
For a workaround, try this FAQ: http://support.displaylink.com/knowledgebase/articles/1812676-macos-high-sierra-mirror-issues
For the bug itself, it would be very helpful if you could raise a...
|
|
Forum: Mac Software
10-05-2017, 06:23 AM
|
|
Replies: 2
Views: 7,424
|
|
Forum: Mac Software
10-03-2017, 09:43 AM
|
|
Replies: 5
Views: 8,764
We checked the multiple GPU theory with an...
We checked the multiple GPU theory with an external GPU (eGPU) and we can reproduce there as well. This definitely puts the issue in Apple's court so we're going to open a bug on bugreporter. We'd...
|
|
Forum: Mac Software
10-02-2017, 12:37 PM
|
|
Replies: 81
Views: 217,429
Hi,
If your device is not visible as a USB...
Hi,
If your device is not visible as a USB device then we need to analyse the HW and host controller configuration, it's not a driver matter as the driver has nothing to connect to.
We need to...
|
|
Forum: Mac Software
10-02-2017, 07:20 AM
|
|
Replies: 81
Views: 217,429
|
|
Forum: Mac Software
09-29-2017, 04:48 PM
|
|
Replies: 81
Views: 217,429
|
|
Forum: Mac Software
09-28-2017, 07:49 PM
|
|
Replies: 10
Views: 32,715
Hi,
This is a known operating system bug in...
Hi,
This is a known operating system bug in High Sierra. We have investigated it and we don't think there is anything we can do about this issue apart from reporting it to Apple.
To raise the...
|
|
Forum: Mac Software
09-28-2017, 05:51 PM
|
|
Replies: 5
Views: 8,764
We have a reproduction!
Next, analysis....
We have a reproduction!
Next, analysis. Still unsure whether it's an OS bug and/or we can do something about it.
Will update as soon as we find more information.
Regards,
Carlo
|
|
Forum: Mac Software
09-28-2017, 05:43 PM
|
|
Replies: 5
Views: 10,886
Hi All,
Many thanks for your appreciation,...
Hi All,
Many thanks for your appreciation, however most of the credit goes to Apple.
We've said for many years that most of the woes on macOS were due to the limited OS programming interfaces...
|
|
Forum: Mac Software
09-27-2017, 10:18 AM
|
|
Replies: 5
Views: 8,764
Very interesting.
Yes our rendering on...
Very interesting.
Yes our rendering on recent systems with 10.13 is happening on the Intel GPU. I can't repro on a MacBook Air or your same model. Tried different monitor combinations and still...
|
|
Forum: Mac Software
09-25-2017, 09:02 AM
|
|
Replies: 1
Views: 6,743
|
|
Forum: Mac Software
09-25-2017, 09:00 AM
|
|
Replies: 2
Views: 10,754
Hi JW,
Unfortunately Apple has introduced...
Hi JW,
Unfortunately Apple has introduced this issue in 10.12.4. The missing/corrupted window contents are created before we can access them so this is completely outside our control.
The good...
|
|
Forum: Mac Software
09-22-2017, 09:50 AM
|
|
Replies: 4
Views: 9,860
Many thanks Rudolph for letting us know.
...
Many thanks Rudolph for letting us know.
With the new OS, there will be quite a few issues that are only reproducible in corner cases some of the times. Will take some time as usual to find and...
|
|
Forum: Mac Software
09-19-2017, 12:34 PM
|
|
Replies: 4
Views: 9,860
Hi Rudolph,
We haven't seen this in our...
Hi Rudolph,
We haven't seen this in our testing apart one case where the mouse pointer disappeared from the internal screen of a MacBook Pro. But was fine on the DisplayLink screens, strangely....
|
|
Forum: Mac Software
08-10-2017, 09:17 AM
|
|
Replies: 6
Views: 10,891
Hi Justin,
Yes I had a chat with James, he...
Hi Justin,
Yes I had a chat with James, he still did not know the results of the tests on 10.12.6. Unfortunately since 10.12.4 the user experience for anyone with a discrete graphics card is...
|
|
Forum: Mac Software
08-09-2017, 08:23 AM
|
|
Replies: 6
Views: 10,891
Hi Justin,
In our tests 10.12.6 behaves...
Hi Justin,
In our tests 10.12.6 behaves exactly as 10.12.5, which unfortunately means that the issues introduced in 10.12.4 are still there.
Given the major (and mostly positive) changes in 10.13...
|
|
Forum: Mac Software
08-07-2017, 06:46 AM
|
|
Replies: 1
Views: 15,111
|
|
Forum: Mac Software
08-02-2017, 07:33 AM
|
|
Replies: 4
Views: 10,124
Hi sdmachead,
Being a USB to HDMI adapter a...
Hi sdmachead,
Being a USB to HDMI adapter a power issue is always the most likely, but it's strange that it would affect the other ports... You may want to look at Console and check for the...
|
|
Forum: Mac Software
07-17-2017, 12:40 PM
|
|
Replies: 1
Views: 8,557
Hi jerzy,
Unfortunately this is the current...
Hi jerzy,
Unfortunately this is the current behaviour on unaccelerated screens. We've measured very high CPU usage in this use case between Chrome, DisplayLink and macOS
The good news is that the...
|
|
Forum: Mac Software
07-14-2017, 03:37 PM
|
|
Replies: 81
Views: 217,429
Hi,
If you are logged out when connecting...
Hi,
If you are logged out when connecting the DisplayLink screen(s) then you've likely hit a macOS bug that is triggered by mirroring screens. It's probably the same issue it's currently happening...
|
|
Forum: Mac Software
06-15-2017, 08:44 AM
|
|
Replies: 81
Views: 217,429
Some news on the bugs we have with Apple.
They...
Some news on the bugs we have with Apple.
They main issues have been closed as duplicates of Apple bugs. So Apple is aware and is hopefully working on solutions.
As usual, it's useful for everyone...
|
|
Forum: Mac Software
06-07-2017, 08:47 AM
|
|
Replies: 81
Views: 217,429
|
|
Forum: Mac Software
06-06-2017, 11:51 AM
|
|
Replies: 1
Views: 8,131
Hi dazey,
We tested this use case and found...
Hi dazey,
We tested this use case and found no new instability on two systems. I fear that you are seeing a known instability in Yosemite and El Capitan where the Window Server would randomly...
|
|
Forum: Mac Software
06-05-2017, 08:12 AM
|
|
Replies: 38
Views: 64,630
Thank you for the updates.
Despite much...
Thank you for the updates.
Despite much insistence, we have not heard from Apple recently about this issue, we probably need to see what happens at WWDC.
On both systems we have that can...
|
