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Search: Posts Made By: mlukaszek
Forum: Linux and Open Source 01-08-2019, 12:18 PM
Replies: 1
Views: 6,797
Posted By mlukaszek
Hi brade, Can you document what you did so...

Hi brade,

Can you document what you did so far to get to the multi-display state with Raspberry Pi? Which devices are you using?

Thanks
Michal
Forum: Linux and Open Source 01-08-2019, 12:06 PM
Replies: 5
Views: 18,094
Posted By mlukaszek
Can you post logs captured by our support tool? ...

Can you post logs captured by our support tool?

Thanks
Michal
Forum: Linux and Open Source 01-08-2019, 12:05 PM
Replies: 3
Views: 12,005
Posted By mlukaszek
@sharonshirley: this looks like a normal way the...

@sharonshirley: this looks like a normal way the installation process ends. If things don't work, we'd need to get logs to be able to inspect what's happening.

@mkasprzyk: this seems different, in...
Forum: Linux and Open Source 12-03-2018, 03:58 PM
Replies: 1
Views: 11,336
Posted By mlukaszek
This is a normal way for the installation to...

This is a normal way for the installation to finish. What is the behaviour? If things don't work, can you post logs captured by the support tool?

Thanks
Michal
Forum: Linux and Open Source 11-20-2018, 08:08 AM
Replies: 16
Views: 26,422
Posted By mlukaszek
Hi, We are trying to reproduce the problem...

Hi,

We are trying to reproduce the problem you're seeing, but so far without luck. An equivalent setup to yours has showed no sign of the problem in a soak test that was running over the weekend....
Forum: Mac Software 11-06-2018, 06:32 PM
Replies: 57
Views: 113,759
Posted By mlukaszek
Can you share your logs, captured with our...

Can you share your logs, captured with our Support Tool so we can check what the monitor capabilities are exactly?

Thanks
Michal
Forum: Mac Software 10-25-2018, 01:23 PM
Replies: 4
Views: 8,619
Posted By mlukaszek
Can you attach logs from our support tool? It...

Can you attach logs from our support tool? It would give us some more information about the monitor, and we can see why 1600x900 is not listed.

I pointed out the Mojave thread because if you can...
Forum: Mac Software 10-24-2018, 10:41 AM
Replies: 4
Views: 8,619
Posted By mlukaszek
With the 4.3 release, you can set custom...

With the 4.3 release, you can set custom resolutions for screens that use the AirPlay workaround in 10.13.4+. Look for a new icon with a menu in the top bar. More here:...
Forum: Mac Software 10-24-2018, 09:06 AM
Replies: 2
Views: 7,914
Posted By mlukaszek
Hi, Unfortunately, we can't reproduce this....

Hi,

Unfortunately, we can't reproduce this. Does this only happen with Chrome, or are other apps affected? Can you post logs captured by our Support Tool so we see some more details about your...
Forum: Linux and Open Source 10-03-2018, 02:58 PM
Replies: 2
Views: 18,753
Posted By mlukaszek
Hi, Have you attached the support logs...

Hi,

Have you attached the support logs somewhere? I cannot see them linked in your post :(

PS: For Mac problem, see support.displaylink.com and navigate to the section for Mac. In short, what...
Forum: Mac Software 09-20-2018, 07:27 AM
Replies: 3
Views: 8,603
Posted By mlukaszek
Please post logs captured with the Support Tool,...

Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
...
Forum: Mac Software 09-13-2018, 08:48 AM
Replies: 592
Views: 16,027,878
Posted By mlukaszek
Custom resolutions, including 4K can now be set...

Custom resolutions, including 4K can now be set using a new DisplayLink UI icon that should be appearing next to the WiFi icon once a DisplayLink monitor using AirPlay is connected.

Preferred mode...
Forum: Mac Software 09-11-2018, 08:29 AM
Replies: 592
Views: 16,027,878
Posted By mlukaszek
Would be best if you raised this in a separate...

Would be best if you raised this in a separate thread. Can you post logs so we can see more details about your setup?

Cheers,
Michal
Forum: Linux and Open Source 09-04-2018, 07:10 AM
Replies: 1
Views: 8,701
Posted By mlukaszek
Can you post logs captured with the support tool?...

Can you post logs captured with the support tool?

Thanks
Michal
Forum: Linux and Open Source 08-10-2018, 11:36 AM
Replies: 2
Views: 12,254
Posted By mlukaszek
Looks like you have secure boot enabled, and...

Looks like you have secure boot enabled, and (unsigned) evdi kernel module cannot be loaded.

Cheers,
Michal
Forum: Linux and Open Source 08-08-2018, 11:43 AM
Replies: 2
Views: 7,619
Posted By mlukaszek
Looks like you need a kernel-devel package for...

Looks like you need a kernel-devel package for your running kernel (kernel-4.17.9-200.fc28.x86_64)

Cheers,
Michal
Forum: Linux and Open Source 08-08-2018, 06:58 AM
Replies: 1
Views: 6,998
Posted By mlukaszek
While it's not easily doable today, as the driver...

While it's not easily doable today, as the driver was created with desktop use case in mind (so, it interfaces with DRM), this does sound like an interesting use case.

Can you raise a suggestion...
Forum: Linux and Open Source 07-19-2018, 12:21 PM
Replies: 2
Views: 8,445
Posted By mlukaszek
Impressive, thanks! Fingers crossed for getting...

Impressive, thanks! Fingers crossed for getting it upstream!

Regards,
Michal
Forum: Linux and Open Source 07-18-2018, 02:32 PM
Replies: 2
Views: 12,108
Posted By mlukaszek
What happens if you try: xrandr...

What happens if you try:

xrandr --setprovideroutputsource 1 0

Cheers,
Michal
Forum: Linux and Open Source 07-18-2018, 11:28 AM
Replies: 2
Views: 9,662
Posted By mlukaszek
One way of checking it would be running this in...

One way of checking it would be running this in terminal:

grep VERSION= /usr/bin/displaylink-installer

Cheers,
Michal
Forum: Linux and Open Source 05-28-2018, 07:19 AM
Replies: 7
Views: 14,788
Posted By mlukaszek
Assuming you're using NVIDIA GPUs, can you check...

Assuming you're using NVIDIA GPUs, can you check if the following workaround helps?

https://support.displaylink.com/knowledgebase/articles/1859356

Thanks,
Michal
Forum: Linux and Open Source 05-28-2018, 07:19 AM
Replies: 3
Views: 10,566
Posted By mlukaszek
For the problems you're seeing with X using...

For the problems you're seeing with X using nouveau, can you check if this helps?

https://support.displaylink.com/knowledgebase/articles/1859356

Thanks,
Michal
Forum: Mac Software 05-24-2018, 10:30 AM
Replies: 2
Views: 8,116
Posted By mlukaszek
What docks are these exactly? Can you use the...

What docks are these exactly? Can you use the support tool (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink) to capture machine details?
...
Forum: Mac Software 03-30-2018, 11:29 AM
Replies: 3
Views: 60,766
Posted By mlukaszek
Hi, Consider connecting the device though a...

Hi,

Consider connecting the device though a good quality, powered, USB hub. Issues like these could be an indication of the device not getting enough current from the host machine.

Cheers,...
Forum: Linux and Open Source 03-29-2018, 01:57 PM
Replies: 3
Views: 8,088
Posted By mlukaszek
But what are the symptoms exactly? Thanks, ...

But what are the symptoms exactly?

Thanks,
Michal
Showing results 26 to 50 of 329

 
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