Forum: Mac Software
05-12-2017, 08:28 AM
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Replies: 52
Views: 137,941
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Forum: Mac Software
05-12-2017, 08:26 AM
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Replies: 3
Views: 12,199
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Forum: Mac Software
05-12-2017, 08:24 AM
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Replies: 7
Views: 15,249
Hi,
Thank you for the picture. The screen...
Hi,
Thank you for the picture. The screen corruption is definitely a signal problem on the monitor. Hardware issue, need to contact the manufacturer.
About the slowness, such slow behaviour at...
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Forum: Mac Software
04-28-2017, 07:25 AM
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Replies: 3
Views: 29,142
Hi,
These are hardware specifications, a...
Hi,
These are hardware specifications, a driver update won't change them.
If future-proofing is important, the first DL-6xxx products have started shipping at the end of last year. With dual...
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Forum: Mac Software
04-27-2017, 09:27 AM
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Replies: 3
Views: 29,142
Hi,
Your product does not support...
Hi,
Your product does not support simultaneously two 2560x1440 screens.
The majority of DL-3xxx and DL-5xxx based product only support one with a few exceptions like the Dell D3100 and the Targus...
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Forum: Mac Software
04-12-2017, 12:38 PM
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Replies: 38
Views: 64,630
Wait wait wait I've got it back.
If I turn on...
Wait wait wait I've got it back.
If I turn on "Automatic graphics switching" off in the Energy Saver preference, I can reproduce the issue. Turning it on again resolves the issue the next time the...
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Forum: Mac Software
04-12-2017, 12:00 PM
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Replies: 38
Views: 64,630
I have not seen differences between running a...
I have not seen differences between running a Parallels VM or VLC or Word or the other affected applications: they're all affected in a similar way at the same time.
With Parallels I've tried a VM...
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Forum: Mac Software
04-07-2017, 08:02 AM
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Replies: 38
Views: 64,630
Thank you for trying this out.
At the moment...
Thank you for trying this out.
At the moment the SMC workaround is still working for us so we no longer have any reproduction in our lab: identical systems work well too.
We have uploaded all...
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Forum: Mac Software
04-06-2017, 04:30 PM
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Replies: 38
Views: 64,630
Thank you pmoston,
We have quite a few bugs...
Thank you pmoston,
We have quite a few bugs duplicate of 26394372, it looks like a catchall for rendering issues on virtual screens.
We have found a possible workaround that worked in our lab:...
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Forum: Mac Software
04-05-2017, 04:27 PM
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Replies: 38
Views: 64,630
Hi All,
Strangely enough this issue does not...
Hi All,
Strangely enough this issue does not seem to affect all Macs, even if the same model. I have on my desk a mid-2012 MBP retina that shows the issue and one that does not.
So far I've...
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Forum: Mac Software
04-02-2017, 07:01 AM
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Replies: 38
Views: 64,630
Hi All,
This is almost certainly a...
Hi All,
This is almost certainly a regression in the SW renderer in 10.12.4.
If this is confirmed, we can't do anything about this in the driver and it's very important to raise bugs with Apple...
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Forum: Mac Software
03-29-2017, 09:00 AM
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Replies: 7
Views: 12,139
Hi All,
I'm counting at least three...
Hi All,
I'm counting at least three different issues here. It's usually best to create new topics to get a better discussion.
However, for everyone I'd suggest to try 10.12.4 and then let us...
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Forum: Mac Software
03-29-2017, 08:29 AM
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Replies: 2
Views: 10,810
Hi,
We've been discussing this of course....
Hi,
We've been discussing this of course. This is a new feature that competes with other new features. To help us prioritising, I'd suggest to create or vote for this enhancement in our support...
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Forum: Mac Software
03-19-2017, 08:56 AM
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Replies: 7
Views: 12,139
Hi TheRiz, FFS,
Probably you're seeing a...
Hi TheRiz, FFS,
Probably you're seeing a known issue that Apple has fixed this in 10.12.4 beta 4, the fix seems to be still working in beta 7.
We keep the Sierra issues page updated as things...
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Forum: Mac Software
03-16-2017, 05:39 AM
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Replies: 2
Views: 8,959
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Forum: Mac Software
03-16-2017, 05:38 AM
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Replies: 2
Views: 14,450
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Forum: Mac Software
03-08-2017, 09:23 AM
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Replies: 1
Views: 12,787
I'm sorry James but we haven't been testing...
I'm sorry James but we haven't been testing Mavericks for some time now. The latest release supports 10.10 onwards only.
If just the applications crash then it's best to raise the issue with...
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Forum: Mac Software
03-02-2017, 02:18 PM
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Replies: 1
Views: 7,294
Hi,
Even though 5.1 audio is not officially...
Hi,
Even though 5.1 audio is not officially supported, HDMI audio should be working with the latest driver and 10.12.3. Which product are you using and which monitor?
Kind regards,
Carlo
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Forum: Mac Software
02-28-2017, 04:07 PM
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Replies: 2
Views: 7,772
Hi,
The first thing is to follow the...
Hi,
The first thing is to follow the instructions to collect the DisplayLink logs: http://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Then as...
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Forum: Mac Software
02-28-2017, 11:41 AM
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Replies: 1
Views: 7,567
Hi Tony,
First guess would be a power issue....
Hi Tony,
First guess would be a power issue. To check, I'd open the System Report (Apple menu->About this Mac->System Report) and check the USB section.
Is the ASUS monitor listed in the USB...
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Forum: Mac Software
02-09-2017, 12:56 PM
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Replies: 50
Views: 89,511
The OS version is largely orthogonal to the...
The OS version is largely orthogonal to the driver features.
10.12.2 does fix some issues but also introduces the corruption when displays don't have separate spaces.
So if you use the default...
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Forum: Mac Software
02-09-2017, 12:55 PM
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Replies: 1
Views: 8,843
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Forum: Mac Software
02-03-2017, 02:20 PM
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Replies: 50
Views: 89,511
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Forum: Mac Software
02-01-2017, 03:24 PM
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Replies: 50
Views: 89,511
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Forum: Mac Software
01-20-2017, 09:16 AM
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Replies: 6
Views: 13,980
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