Forum: Mac Software
08-23-2023, 08:10 AM
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Replies: 1
Views: 4,805
Hello,
Yes, Dell D6000 will be able to...
Hello,
Yes, Dell D6000 will be able to support 5K using two dual DisplayPort cables. If you wish you can also check other products advertised on our webpage, please use the filters on top:...
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Forum: Mac Software
08-23-2023, 07:13 AM
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Replies: 1
Views: 8,114
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Forum: Mac Software
08-23-2023, 06:58 AM
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Replies: 1
Views: 28,882
Hello,
The ASUS MB169C+ is not a DisplayLink...
Hello,
The ASUS MB169C+ is not a DisplayLink powered monitor. This monitor is using DisplayPort Alt-Mode technology - which is not related to DisplayLink. This product will not be able to...
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Forum: Mac Software
08-22-2023, 11:09 AM
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Replies: 15
Views: 26,521
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Forum: Mac Software
08-22-2023, 09:09 AM
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Replies: 26
Views: 39,587
As there are too many reports with various...
As there are too many reports with various devices we recommend reporting issues to our team directly so we can focus on your case specifically and anwser all questions. Please send us an email to...
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Forum: Linux and Open Source
08-22-2023, 08:13 AM
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Replies: 18
Views: 65,433
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Forum: Linux and Open Source
08-21-2023, 09:04 AM
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Replies: 18
Views: 65,433
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Forum: Mac Software
08-21-2023, 07:26 AM
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Replies: 1
Views: 23,999
Hello,
Thank you for reaching out! Would you...
Hello,
Thank you for reaching out! Would you be able to gather logfiles from your computer?
We would like to investigate some log files to dig deeper and see if any variables jump out to us....
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Forum: Mac Software
08-18-2023, 08:43 AM
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Replies: 3
Views: 6,055
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Forum: Mac Software
06-21-2023, 09:14 AM
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Replies: 1
Views: 4,313
Hello,
The Belkin Thunderbolt 3 Dock Mini...
Hello,
The Belkin Thunderbolt 3 Dock Mini (F4U098 (https://www.belkin.com/thunderbolt-3-dock-mini-hd/P-F4U098.html)) is not a DisplayLink powered device. To be more specific - it does not have a...
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Forum: Mac Software
06-19-2023, 10:13 AM
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Replies: 3
Views: 17,905
Hello
You are correct, HP G5 is not a...
Hello
You are correct, HP G5 is not a DisplayLink powered dock.
Dell D6000 supports 3 external monitors - 2 via DisplayLink and 1 via Alt-mode. So if you wish to have all three connected to...
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Forum: Mac Software
06-13-2023, 07:50 AM
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Replies: 2
Views: 5,397
Hello,
CalDigit Thunderbolt 3 Mini Dock is...
Hello,
CalDigit Thunderbolt 3 Mini Dock is not a DisplayLink powered device - it does not connect to DisplayLink drivers as it does not have DisplayLink chip built into it. Only devices that have...
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Forum: Mac Software
06-12-2023, 08:47 AM
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Replies: 3
Views: 15,429
Hello,
Unfortunately the docking station is...
Hello,
Unfortunately the docking station is not detected under the USB bus. Can you please check the following article: My DisplayLink device does not work at all when connecting on macOS X...
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Forum: Mac Software
06-12-2023, 07:05 AM
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Replies: 1
Views: 23,112
Hello,
Unfortunately in MacOS platform the...
Hello,
Unfortunately in MacOS platform the devices using DisplayLink technology do not support HDCP.
Streaming services like iTunes, HBO, Amazon Prime, Netflix or Disney+, YouTube TV, Udemy...
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Forum: Mac Software
06-12-2023, 07:03 AM
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Replies: 32
Views: 84,132
Please follow the below steps:
Download...
Please follow the below steps:
Download the DisplayLink Support Tool available here (https://www.synaptics.com/products/displaylink-graphics/downloads/macos-support-tool)
Disconnect your...
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Forum: Mac Software
06-09-2023, 07:39 AM
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Replies: 4
Views: 21,470
The easy way to confirm if this product is...
The easy way to confirm if this product is DisplayLink powered is to check how it is detected under the USB bus. Please navigate to device manager:
Choose "About this Mac" from the Apple menu...
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Forum: Mac Software
06-07-2023, 10:04 AM
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Replies: 1
Views: 10,020
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Forum: Mac Software
06-07-2023, 09:13 AM
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Replies: 2
Views: 10,640
Please follow the below steps:
Please...
Please follow the below steps:
Please download the DisplayLink Support Tool available here (https://www.synaptics.com/products/displaylink-graphics/downloads/macos-support-tool).
Disconnect...
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Forum: Mac Software
06-06-2023, 10:47 AM
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Replies: 1
Views: 6,971
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Forum: Mac Software
06-06-2023, 10:00 AM
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Replies: 1
Views: 5,833
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Forum: Mac Software
06-06-2023, 09:26 AM
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Replies: 7
Views: 15,814
Hello,
You can confirm with Citrix support...
Hello,
You can confirm with Citrix support but the root cause of this issue seems to be the 'Screen Recording' permission granted for DisplayLink Manager in macOS settings.
Unfortunately when...
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Forum: Mac Software
06-06-2023, 09:15 AM
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Replies: 2
Views: 7,950
Hello,
@ArkiJan and @Unkle Funk can you...
Hello,
@ArkiJan and @Unkle Funk can you please contact our support team directly for further investigation?
Just send an email to technical-enquiries@synaptics.com.
Please make sure to...
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Forum: Mac Software
06-06-2023, 09:02 AM
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Replies: 4
Views: 21,470
Hello,
Dell Performance Dock – WD19DCS and...
Hello,
Dell Performance Dock – WD19DCS and Dell WD19 are not DisplayLink powered devices.
These docking stations will not communicate with DisplayLink driver or be detected by the driver. Dell...
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Forum: Mac Software
05-23-2023, 11:59 AM
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Replies: 8
Views: 35,554
Hello,
If you are having issues after...
Hello,
If you are having issues after updating to a higher version of the OS please make sure to check if the docking station/video adapter is detected under the USB bus. For instructions check:...
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Forum: Windows Software
05-10-2023, 09:12 AM
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Replies: 1
Views: 44,229
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